Reporting national scores for our metrics means that we cluster together measurements from our users from all over the country. However, there is a valid case to be made that users in major cities tend to benefit from the highest level of infrastructure and hence should experience a better mobile experience. On the other hand, cities also tend to be more congested in terms of network traffic due to a higher number and density of users. So what is the overall difference that our users see in mobile experience between the country on average and a metropolitan area within it?
In this first look at Uruguay, Opensignal also compiled scores for Montevideo, the nation’s capital and home to 40% of its population of nearly 3.5 million people. We found that 4G Availability is higher in Montevideo by 2-4 percentage points across all three operators, with Movistar's score in the capital within 1.6 percentage points of the coveted 95% milestone.
When it comes to Video Experience, however, we start seeing what is likely the effect of increased congestion affecting the score of our users on Claro, whose Montevideo scores are 1.8 points lower than their national average. This is not the case for all operators, as we see our Antel users increase their score by 5.5 points, and even our Movistar users achieved a 2.8 higher score in the capital. Conversely, our users in Montevideo did not see a significantly different Voice App Experience, with all operator scores coming within 1 point of their national scores.
Looking at Download and Upload Speed Experience of our Montevideo users we see a fairly consistent trend compared to national scores: our Antel users reach higher speeds in the capital, Claro users reach lower speeds, while Movistar users see a worse Download but a better Upload Speed Experience. However, with the exception of Antel, whose Download Speed Experience was 3.4 Mbps better in Montevideo, these differences are all less than 2 Mbps.
Finally, a glance at Latency Experience further accentuates the schism between Antel and its competitors, where our users on Antel’s network experienced latency scores a remarkable 9ms better in Montevideo than in Uruguay as a whole. At 42ms, our Montevideo users on Antel experience similar latencies to the ones we see in London.
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