India, March 2021, Mobile Network Experience
Our latest look at the Indian mobile network experience shows a highly competitive landscape, with operators striving to offer the best experience to their users in order to differentiate their services. In this report, our users across all four networks — Airtel, BSNL, Jio and Vi — reported improvements on the majority of metrics.
As price war subsides in India, mobile network experience becomes critical to understand churn
Indian smartphone users on the three leading telecom networks, who changed their mobile service provider, had a worse experience before they switched compared to the typical mobile experience on their original network. Additionally, Vi lost subscribers to churn compared to its rivals — Airtel and Jio — who gained new subscribers. By the end of 2020, Airtel had gained the highest proportion of users in 2020.
Filter Insights based on date, author or topic.
India, March 2021, Mobile Network Experience
Our latest look at the Indian mobile network experience shows a highly competitive landscape, with operators striving to offer the best experience to their users in order to differentiate their services. In this report, our users across all four networks — Airtel, BSNL, Jio and Vi — reported improvements on the majority of metrics.
Global Mobile Network Experience Awards 2021
Last year, to celebrate Opensignal’s 10th anniversary, we ranked the world's operators using our leading measures of the real-world mobile network experience. It was so well received that we’ve chosen to publish the awards again.
As price war subsides in India, mobile network experience becomes critical to understand churn
Indian smartphone users on the three leading telecom networks, who changed their mobile service provider, had a worse experience before they switched compared to the typical mobile experience on their original network. Additionally, Vi lost subscribers to churn compared to its rivals — Airtel and Jio — who gained new subscribers. By the end of 2020, Airtel had gained the highest proportion of users in 2020.
India’s top cities for mobile games experience
Opensignal analyzed the mobile network experience in 48 of India’s largest cities to see how they stacked up on our Games Experience metric.
India, September 2020, Mobile Network Experience
We have examined the mobile network experience of the four main mobile network operators in India: Airtel, BSNL, Jio and Vi, and further delved deeper into 49 of India's largest cities, comparing the experience users received on these four operators. This is the first report in which we have treated Vodafone and Idea as a single operator – Vi.
Indian users in cities saw mobile speeds rise quickly post-COVID-19 lockdown
Opensignal analyzed the Download Speed Experience seen by Indian smartphone users in the last five months to understand how their mobile network experience changed during COVID-19 compared to that observed before the lockdown.
