THE STATE OF MOBILE NETWORK EXPERIENCE

Benchmarking mobile on the eve of the 5G revolution
May 2019

Total Devices
43,614,234
Total Measurements
139,960,248,468
Data Collection Period
Jan 1– Mar 31, 2019

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Peter Boyland
Senior Analyst

Key Findings

Download Speed Experience scores range from over 50 Mbps to under 2 Mbps

South Korea was the only country to score over 50 Mbps in Download Speed Experience, with the majority of countries scoring in the 10-20 Mbps range across our users. We saw a huge range of scores in this metric, with the lowest average score being less than 2 Mbps.

No country manages to break the 30ms Latency Experience milestone

In only 13 of the 87 countries we rated our users averaged Latency Experience scores under 40 milliseconds, while none scored under 30ms. One continent dominated our Latency Experience analysis, with six European countries in our top 10. 5G’s designers target much improved latency as one of their goals.

Strong showings for the U.S. and India in 4G Availability

Only four European countries made our 4G Availability top 10 — the fewest of any of our award metrics. And both the U.S. and India made the top 10, despite being distinctly mid-table in all our other key metrics.

Europe best for Video Experience — but no market has an Excellent rating

Of the top 25 countries who achieved Very Good ratings in Video Experience, only six were from outside Europe. Our users in Norway and Hungary both scored just over 74 points (out of 100) — meaning no country has yet achieved an Excellent Video Experience rating.

Over 5 Mbps separated the top 10 in Upload Speed Experience

The biggest variation between Upload Speed Experience scores of our users was at the top end of the table, where the gap between leader Denmark and tenth-placed Canada was over 5 Mbps.

Europe dominates Opensignal's key metrics

A look at the leading countries across Opensignal's metrics shows the preeminence of Europe. In a ranking of the 10 countries who scored highly across all five of our key metrics, only two were from outside Europe.

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