In the fourth Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience.
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Metfone is the first Cambodian operator to win the new Coverage Experience award, but Smart wins both Availability awards outright.
Here we review the progression of mobile network user experience that took place over 2023. By examining the Download Speed Experience during the year-end three-month periods of both 2022 and 2023, we have identified a clear positive trend in network performance across the regions of Europe, the Middle East and Northern Africa, and the Asia Pacific, which have exacerbated the experience gap seen between markets that existed before.
In some Southeast Asian markets, more than one in five of smartphone users connect to the Internet only on mobile networks
In the latest regional benchmark analysis Opensignal looks at the proportions of smartphone users in ten Southeast Asian markets, who rarely or never connect to Wi-Fi services. The analysis shows a diverse picture between Southeast Asian markets.
Opensignal data shows that APAC users observe twice or even thrice as fast 4G download speeds and around 50% faster 5G download speeds when there are large amounts of spectrum bandwidth connected compared with low amounts. Video streaming services also benefit from increased spectrum bandwidth — however, the difference is more marked on 4G than 5G.
Cellcard keeps a tight grip on the Download Speed Experience award, but Smart users have the most consistent experience in Cambodia.
In an industry first, Opensignal examines the Live Video Experience of mobile users across more than 100 global markets.
In the fourth Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience. We have added two more measures of the mobile experience: Excellent Consistent Quality and Core Consistent Quality.