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A1 remains unbeatable, winning both speed awards outright for the fourth consecutive time. Our users on A1’s network enjoyed average download speeds of 52.3 Mbps – with an impressive margin of around 19 Mbps over our users on statistically tied 3 and Magenta’s networks. A1 also won the Upload Speed Experience award with another substantial lead over its competitors. The average upload speed seen by our A1 users clocked at 12.9 Mbps — 3.1 Mbps (31.5%) ahead of second-placed 3. Notably, A1 has been the only operator to win these speed awards ever since we launched our first Mobile Network Experience report on Austria in April 2020.
In our last report, we crowned 3 as the sole winner of the 4G Availability award. It was the first time this award went to a single operator in Austria, after we observed joint wins in our first two reports. This time, tables have turned, as Magenta wins the award outright, with a score of 92.3% — which reflects the proportion of time our 4G users were, on average, connected to 4G or better services on its network. Magenta was the only operator in Austria to hit the 90% mark this time around. While this marks the first-ever outright win for Magenta in this category, the operator already shared a victory for 4G Availability before — with 3 in our April 2020 report and with both its competitors due to a three-way statistical tie in our October 2020 report.
As with the speed awards, A1 has reigned on the Video Experience and 4G Coverage Experience awards ever since our first Austria Mobile Network Experience report. Now, A1 wins both awards outright for the fourth time in a row. All Austrian mobile operators rated in the Very Good (65-75) category, meaning generally fast loading times and only occasional stalling but the experience might have been somewhat inconsistent across users and/or video providers/resolutions. With a score of 9.6 points on a 10-point scale, A1 triumphed in the 4G Coverage Experience category. This metric analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.
While A1 remains the sole winner of the Video Experience award, A1 and Magenta once again share our two remaining experiential awards — Games Experience and Voice App Experience. Both operators placed in the Good (80-87) category for Voice App Experience, meaning many users were satisfied but some experienced minor quality impairments. This is the second consecutive time both operators shared the Games Experience award and the fourth time in a row they have jointly won the Voice App Experience award. A1 and Magenta have been locked in a statistical tie for the latter award ever since we introduced our Mobile Network Experience reports on Austria in April 2020 — and we are yet to see a sole winner of this award.
In our fourth report on Mobile Network Experience in Austria, A1 retains all of the awards that it won outright or shared in our previous report. The operator solely wins four awards — Video Experience, Download Speed Experience, Upload Speed Experience and 4G Coverage Experience. A1 claims all of these awards for the fourth time in a row, remaining the only winner in these categories since we first published an Austria Mobile Network Experience report. On top of that, A1 shares two joint victories with Magenta for our Games Experience and Voice App Experience awards, for the second and fourth consecutive time, respectively. Notably, Magenta has claimed its first ever outright win, as it snatches the 4G Availability award away from 3 this time around.
Austria’s mobile operators continue with the ongoing roll-outs of their 5G networks. Magenta announced the deployment of the 700 MHz band for 5G services in rural areas and claims to cover more than a third of the population with 5G. Notably, Magenta was the only Austrian operator to be recognized as a 5G Global Leader in our latest 5G Global Mobile Network Experience Awards 2021 — for 5G Upload Speed and 5G Games Experience.
Meanwhile, in July 2021 A1 claimed to have covered nearly 50% of the population, including 80% of Vienna’s inhabitants with 5G network infrastructure using 2,000 5G transmitters. Also in July 2021, 3 deployed a trial 5G Standalone (SA) network in Vienna and intends to roll-out its commercial 5G SA network early next year, using the 700 and 1500 MHz spectrum bands. Also, Austrian MVNO Spusu plans to roll-out its 5G SA network in the first half of 2022. The operator has already commenced the deployments of its base stations and intends to invest EUR 10 million in its operations over the next three years. Alongside its 5G deployments, Spusu will continue to operate as an MVNO, using 3’s infrastructure.
In this report we have examined the mobile network experience of the three main mobile network operators in Austria: A1, Magenta and 3; over the period of 90 days between June 1, 2021 and August 29, 2021, to see how they fared. 5G measurements contributed to the overall scores.
| Mobile Experience Awards Austria | |||
|---|---|---|---|
October 2021,
Austria Report
|
3
3
|
A
A1
|
M
Magenta
|
Video Experience
| |||
Games Experience
| |||
Voice App Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
4G Availability
| |||
4G Coverage Experience
| |||
|
Mobile Experience Awards Winners
|
October 2021,
Austria
|
|---|---|
|
Video Experience
|
A
A1
|
|
Download Speed Experience
|
A
A1
|
|
Upload Speed Experience
|
A
A1
|
|
4G Availability
|
M
Magenta
|
|
4G Coverage Experience
|
A
A1
|
|
Mobile Experience Awards Draws
|
October 2021, Austria
|
|---|---|
|
Games Experience
|
A
A1
M
Magenta
|
|
Voice App Experience
|
A
A1
M
Magenta
|
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