Our first look at Austria’s mobile network experience shows that the country’s mobile experience is very mature, with Austria’s users seeing high 4G Availability in excess of 90% and fast sub-35ms latencies. Download speeds are also impressive, ranging from 46.8 Mbps for users on A1 to 29.2 Mbps on Magenta, while users across all three networks have observed an Excellent Video Experience.
Mobile gaming is becoming increasingly important to operators, with many of them, including 3, looking to cloud gaming as a use for the latest 5G networks. Opensignal’s latest metric, Games Experience is a measure of how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile Games Experience is affected by mobile network conditions including latency, packet loss and jitter to determine the impact on gameplay and the overall multiplayer Games Experience.
Users on all three of Austria’s nationwide networks observed a Good Games Experience. This means most users deemed the experience acceptable. It also indicates that the gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users did not experience a delay between their actions and the game.
There were less than three points between the three operators’ scores for Games Experience, which was won by A1. Similarly, the spread between operators’ scores for Voice App Experience was a mere 1.1 points. While there was more variation in the scores for Video Experience, A1’s lead was slight — 2.3 points — indicating that it will have to work hard to retain both its experiential awards.
All three of Austria’s nationwide operators have launched 5G and while it will take some time for it to be rolled out across the country, it will be interesting to see what further improvements it brings to the Austrian mobile network experience given the strong showing we’ve seen from all three operators in this report.
We have examined the mobile network experience of the three main mobile network operators in Austria: A1, Magenta and 3; over a period of 90 days beginning December 1, 2019 to see how they compare.