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For the third time in a row, A1 wins the Download Speed Experience award — it ranked the fastest in our tests with a score of 53.2 Mbps. Moreover, A1 managed to widen its lead by three Mbps over second-placed 3 — its score was 68.2% higher than 3’s score of 31.6 Mbps. Both our 3 and Magenta users observed declines in their average download speeds— of 1.7 Mbps (5.2%) and 1 Mbps (3.1%) respectively.
Our A1 users enjoy the fastest upload speeds with A1 with 12.6 Mbps. However, this is a small decline of 0.2 Mbps (1.6%) compared to our last report — which means A1 wins our Upload Speed Experience award for the third time in a row. While our 3 users’ average upload speeds were unchanged atat 9.9 Mbps, our Magenta users’ upload speeds increased by 7.7% to reach 9.0 Mbps.
In our previous report, our users’ Voice App Experience across all three Austrian operators dropped down one category from Good (80-87) to Acceptable (74-80). However, this time their ratings improved and all three moved back into the Good category, which means that many users were satisfied but some experienced minor quality impairments. Once again, two operators — A1 and Magenta — have statistically tied and jointly claim the top spot, with 3 not far behind.
All of Austria’s operators rated Excellent for Video Experience (75 or above) — this means fast loading times and almost non-existent stalling for our users. For the third time in a row, A1 claimed the award, with a slight score improvement of 0.7 compared to the previous report.
In our last report, all three Austrian operators statistically tied for first place for the 4G Availability award and were joint winners. This time, there is only one winner. 3 wins outright with a score of 91.9%, thanks to a 2.1-point increase since our last report. Both 3 and Magenta moved back above the 90% 4G Availability mark. For the 4G Coverage Experience award, all the operators saw minor 0.1-point improvements in their scores and A1 secured yet another win.
In our third report on Mobile Network Experience in Austria, A1 dominates the award table again, with four outright wins: Video Experience, Download Speed Experience, Upload Speed Experience and 4G Coverage experience; and two joint victories with Magenta: Games Experience and Voice App Experience. This is the first time Magenta has won the Game Experience award. In our previous report, all three operators statistically tied for the 4G Availability award, but this time, 3 won it outright.
2020 marked the year for intensive 5G roll-outs in Austria and 2021 we will see even more action in the Austrian 5G market. A1 claims to have gone live with 5G in more than 1,500 locations — of which 1,000 have been added since the beginning of the year — to cover 3.8 million Austrians. Also, it claims to have invested heavily in its fiber-optic infrastructure that will serve both the needs of its fixed broadband service and as the basis for connecting 5G sites. On top of that, A1 contracted Nokia to provide 5G radio access and core network services — including the commercial introduction of 4G and 5G network splicing — and expects to deploy the core elements in the first half of 2021.
But A1 is not the only Austrian operator with big 5G deployment plans. Nokia will also support the roll-out of a 5G standalone network in Lower Austria for an Spusu — which intends to be a potential fourth mobile operator in the market transitioning from its existing mobile virtual network operator (MVNO) business to owning its own network infrastructure. In addition, Magenta said that its 5G network was active in over 1,200 locations in Austria and claimed to cover almost 40% of households and businesses at the beginning of 2021. Magenta says it will continue with its 5G network expansion this year.
In this report we have examined the mobile network experience of the three main mobile network operators in Austria: A1, Magenta and 3; over the period of 90 days between December 1, 2020 and February 28, 2021. 5G measurements contributed to the overall scores.
| Mobile Experience Awards Austria | |||
|---|---|---|---|
April 2021,
Austria Report
|
3
3
|
A
A1
|
M
Magenta
|
Video Experience
| |||
Games Experience
| |||
Voice App Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
4G Availability
| |||
4G Coverage Experience
| |||
|
Mobile Experience Awards Winners
|
April 2021,
Austria
|
|---|---|
|
Video Experience
|
A
A1
|
|
Download Speed Experience
|
A
A1
|
|
Upload Speed Experience
|
A
A1
|
|
4G Availability
|
3
3
|
|
4G Coverage Experience
|
A
A1
|
|
Mobile Experience Awards Draws
|
April 2021, Austria
|
|---|---|
|
Games Experience
|
A
A1
M
Magenta
|
|
Voice App Experience
|
A
A1
M
Magenta
|
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
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