In our third report on Mobile Network Experience in Austria, A1 dominates the award table again, with four outright wins: Video Experience, Download Speed Experience, Upload Speed Experience and 4G Coverage experience; and two joint victories with Magenta: Games Experience and Voice App Experience. This is the first time Magenta has won the Game Experience award. In our previous report, all three operators statistically tied for the 4G Availability award, but this time, 3 won it outright.
2020 marked the year for intensive 5G roll-outs in Austria and 2021 we will see even more action in the Austrian 5G market. A1 claims to have gone live with 5G in more than 1,500 locations — of which 1,000 have been added since the beginning of the year — to cover 3.8 million Austrians. Also, it claims to have invested heavily in its fiber-optic infrastructure that will serve both the needs of its fixed broadband service and as the basis for connecting 5G sites. On top of that, A1 contracted Nokia to provide 5G radio access and core network services — including the commercial introduction of 4G and 5G network splicing — and expects to deploy the core elements in the first half of 2021.
But A1 is not the only Austrian operator with big 5G deployment plans. Nokia will also support the roll-out of a 5G standalone network in Lower Austria for an Spusu — which intends to be a potential fourth mobile operator in the market transitioning from its existing mobile virtual network operator (MVNO) business to owning its own network infrastructure. In addition, Magenta said that its 5G network was active in over 1,200 locations in Austria and claimed to cover almost 40% of households and businesses at the beginning of 2021. Magenta says it will continue with its 5G network expansion this year.
In this report we have examined the mobile network experience of the three main mobile network operators in Austria: A1, Magenta and 3; over the period of 90 days between December 1, 2020 and February 28, 2021. 5G measurements contributed to the overall scores.