In the latest U.S. Mobile Network Experience report, T-Mobile leads the award count with nine outright wins out of 15 awards available. Verizon ends with five awards claimed outright, while AT&T scores the highest for Availability.
In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe.
On Feb 22, 2024, a nationwide, multi-hour outage disrupted mobile services for AT&T network users. Opensignal continuously detected the extent and development of the outage shortly after it began.
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In the second 5G Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best 5G experience.
In this new analysis, we found that our users on Verizon’s network enjoyed the fastest 5G speeds, and the best 5G and overall gaming and voice app experience However, T-Mobile users connected to 5G services for the highest amount of time at the 30 NFL stadiums and users on T-Mobile’s network saw the highest average overall Download Speed Experience.
Satellite connectivity is coming to smartphones, Apple is adding Emergency SoS using satellites to the iPhone 14 range. Now, Opensignal has analyzed over 100 global markets to understand the extent of the cellular “no signal” problem that mobile users face.
In an industry first, Opensignal has analyzed U.S. users’ mobile experience when they are connected to premium 5G services on the three U.S. carriers: AT&T’s 5G+, T-Mobile’s Ultra Capacity 5G (5G UC) and Verizon’s 5G Ultra Wideband (5G UW). For this analysis, we refer to these all of these offerings as Enhanced 5G for convenience.
Opensignal takes its first look at our U.S. users’ mobile video experience using Adaptive bitrate streaming (ABR). We found that our users’ on Verizon’s network experienced the best 5G Adaptive video experience ahead of T-Mobile and AT&T.
T-Mobile wins the 5G Download Speed award for the sixth time in a row. However, following the launch of C-band in January 2022, T-Mobile is no longer the only carrier showing big jumps in users’ speeds as we have started to see the impact of C-band deployments on Verizon and AT&T’s results.
T-Mobile leads across most mobile experience categories in the U.S. based on Opensignal’s awards table as it wins six awards outright — all four awards in the Overall Experience section, as well as both Consistent Quality awards.