In the latest U.S. Mobile Network Experience report, T-Mobile leads the award count with nine outright wins out of 15 awards available. Verizon ends with five awards claimed outright, while AT&T scores the highest for Availability.
In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe.
On Feb 22, 2024, a nationwide, multi-hour outage disrupted mobile services for AT&T network users. Opensignal continuously detected the extent and development of the outage shortly after it began.
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The 5G experience continues to evolve. More markets are launching 5G. More spectrum is becoming available and that additional spectrum is boosting capacity and improving users’ experience with faster speeds, and a better video and gaming experience. In this latest global 5G benchmark, Opensignal quantifies how the real-world 5G experience compares.
In this new analysis, Opensignal looks at the mobile network experience of our smartphone users who visited some of the most attended amusement parks in the U.S., to see how their experience compared to the national averages, and between the included parks and operators.
In this third Opensignal report on the state of fixed broadband experience in the U.S., Opensignal analyzes the real-world experience of our American users, across four key measures: Broadband Download Speed, Broadband Upload Speed, Broadband Consistent Quality, and Broadband Video Experience. For the first time, we examine the U.S. national broadband experience and also analyze providers’ experience in five regions. Even more significantly, we compare ten head-to-head battles by looking at how a broadband provider compares against its direct competitors, based on the extent of the overlap of each providers’ service area.
With poor mobile connectivity, users spend 20% less time in each app session while with poor Wi-Fi it’s an even greater 38% less time. After seven days, app retention rates are 49% lower for users that have seen consistently poor connectivity.
Ahead of the new MLB season, we have analyzed the mobile experience over all 29 U.S. stadiums. Opensignal data shows that our T-Mobile users enjoy the fastest download speeds in MLB stadiums. However, Verizon dominates in 5G Video Experience and is unbeaten in overall Video Experience.
In this new analysis, Opensignal has segmented the mobile network experience of our U.S. users, to look at their distribution across different quality categories, at various geographical levels — ranging from the national level down to a city borough. While some of our US mobile users enjoy stunningly fast average download speeds or video experience rated as Very Good or Excellent — a substantial proportion of others suffer from subpar mobile network experience.
In an industry first, Opensignal examines the Live Video Experience of mobile users across more than 100 global markets.