In our analysis of Italy's six macro regions we saw fierce competition between Vodafone and WindTre. Out of the 36 awards that were up for the taking in total, Vodafone and WindTre win 16 awards and 13 awards outright, respectively; TIM is the sole winner of just one regional award, while the remaining six awards are shared by one or more winners.
Vodafone wins Video Experience awards outright in Central, Sicily and South, while WindTre wins in North East and North West. Vodafone and TIM share the first prize in Sardinia. Despite Vodafone winning the Video Experience award at the national level and collecting half of the regional awards, it was WindTre that recorded the highest Video Experience score in the North East, the only Excellent score (75 points and above) we observed across any region.
Vodafone and TIM are the two main winners in our other two experiential metrics. Vodafone wins four Games Experience regional awards outright and shares the win with TIM in the remaining two regions — North West and Sardinia. Vodafone also wins Voice App Experience in three regions outright, and shares the win in other two regions, while TIM wins outright in North West.
Vodafone wins all six 4G Availability awards, with a 2.8-5.2 percentage points lead. Vodafone was the only operator to exceed the 95% mark in 4G Availability, as it topped that threshold across all geographies except for the Central region. While Iliad, TIM and WindTre all passed the 90% mark at the national level in 4G Availability, all three operators are still seeing two to three regions where our users’ experience did not exceed that threshold.
WindTre dominated in our regional table in both Download Speed Experience and Upload Speed Experience, by winning outright 11 out of the total 12 awards available, and sharing the win with Vodafone in the remaining one. It was our WindTre users in the North East that experienced the fastest Download Speed Experience we recorded across the six regions — 39.7 Mbps.
The North East was also the only region where Iliad and Vodafone scored higher than 30 Mbps, as their Download Speed Experience was 33.1 Mbps and 33.2 Mbps, respectively. We recorded the fastest Upload Speed Experience score of 12.1 Mbps on WindTre’s network in the North East, and WindTre scored higher than 10 Mbps also in the North West and Sicily. TIM was the only other operator to exceed the 10 Mbps threshold in Upload Speed Experience, in the North West.
Select any region or city below to display individual breakdown