In this report we examined the mobile network experience of the four nationwide mobile network operators in Bangladesh — Airtel, Banglalink, Grameenphone and Robi — over a period of 90 days beginning April 1, 2020, to see how they fared.
This is the first time that Opensignal has assessed how mobile users experience real-time multiplayer mobile gaming at the operator-level in Bangladesh. Banglalink is the winner, with a score of 38.6 points out of a possible 100 and a lead of 1.4 points over second-placed Airtel.
Measured on a scale of 0-100, Opensignal’s Games Experience metric quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Turning to our other experiential metrics, all four nationwide operators made significant progress on Video Experience, with their scores rising by between 5.4% and 12%, with Banglalink at the high end of this range. On the other hand, progress was much more modest on Voice App Experience and in both measures of the mobile experience, no operator managed to go up a category.
Banglalink’s strong performance across many of our measures of the mobile experience in this report, is much aided by the 10.3 percentage point improvement in its 4G Availability score. Like its peers, the operator’s 4G Download Speed and 4G Upload Speeds are much higher than their 3G counterparts.
The operator still lags behind its rivals in terms of 4G Availability, but commands leads of 2.5 Mbps for 4G Download Speed and 0.8 Mbps for 4G Upload Speed. These compare favourably against its leads of 1.1 Mbps and 0.2 Mbps for overall download and upload speeds, respectively. This indicates that if Banglalink can bridge the gap with the others in the time its users spend connected to 4G — 4G Availability — then it may be able to extend its lead in our overall speed metrics because of the faster speeds users experience when connected to 4G.