In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe
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In the fifth Global Mobile Network Experience Awards report, Opensignal once again compares operators from around the world to recognize those on which our users had the best overall experience.
Here we review the progression of mobile network user experience that took place over 2023. By examining the Download Speed Experience during the year-end three-month periods of both 2022 and 2023, we have identified a clear positive trend in network performance across the regions of Europe, the Middle East and Northern Africa, and the Asia Pacific, which have exacerbated the experience gap seen between markets that existed before.
Chunghwa users have the fastest experience in Taiwan — both overall and on 5G, while Taiwan Mobile places first for Games Experience and 5G Video Experience.
South Korea’s leadership position in 5G experience is at risk as other markets deploy mmWave 5G ahead of South Korea. While South Koreans enjoy the fastest overall 5G download and upload speeds in the world, and spend the second highest time with a 5G connection — called 5G Availability — other markets are enjoying a further greater experience boost from mmWave 5G.
Even current 5G iPhone users will see an experience boost from switching to a new 5G iPhone — up to 48% faster 5G speeds. iPhone 14 Plus has been more popular than the iPhone Mini in 80% of global markets analyzed. Markets vary in their preference for Pro and large screen iPhones.
Opensignal data shows that APAC users observe twice or even thrice as fast 4G download speeds and around 50% faster 5G download speeds when there are large amounts of spectrum bandwidth connected compared with low amounts. Video streaming services also benefit from increased spectrum bandwidth — however, the difference is more marked on 4G than 5G.