Taiwan, June 2024, Mobile Network Experience
Chunghwa dominates the awards table with 11 outright and three shared wins across the board, including all awards in the 5G Experience section, both overall speed awards and both Coverage Experience awards.
Feb 2024
Global Mobile Network Experience Awards 2024
In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe
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Taiwan, 2023年12月, 行動網路體驗報告
中華電信用戶在整體和5G皆擁有台灣最快的體驗。台灣大哥大在遊戲體驗和5G影音體驗上獨占鰲頭。
Taiwan, December 2023, Mobile Network Experience
Chunghwa users have the fastest experience in Taiwan — both overall and on 5G, while Taiwan Mobile places first for Games Experience and 5G Video Experience.
Global 5G benchmark: South Korea’s retreat on mmWave threatens its 5G leadership
South Korea’s leadership position in 5G experience is at risk as other markets deploy mmWave 5G ahead of South Korea. While South Koreans enjoy the fastest overall 5G download and upload speeds in the world, and spend the second highest time with a 5G connection — called 5G Availability — other markets are enjoying a further greater experience boost from mmWave 5G.
Users should upgrade their iPhone to have the best mobile network experience
Even current 5G iPhone users will see an experience boost from switching to a new 5G iPhone — up to 48% faster 5G speeds. iPhone 14 Plus has been more popular than the iPhone Mini in 80% of global markets analyzed. Markets vary in their preference for Pro and large screen iPhones.
More spectrum leads to faster speeds and better video streaming in Asia Pacific
Opensignal data shows that APAC users observe twice or even thrice as fast 4G download speeds and around 50% faster 5G download speeds when there are large amounts of spectrum bandwidth connected compared with low amounts. Video streaming services also benefit from increased spectrum bandwidth — however, the difference is more marked on 4G than 5G.
Arrival of eSIM is altering how consumers interact with operators
The switch from a physical SIM card to electronic, threatens to alter how consumers switch operators and will cause operators to adopt new tactics to retain and acquire users. Opensignal’s new analysis shows there is a large increase in the proportion of users switching their operator among those who use an eSIM across seven analyzed markets – Brazil, Indonesia, Singapore, South Korea, Taiwan, the U.K. and in the U.S.
Taiwan, June 2023, Mobile Network Experience
The highly competitive Taiwan market is set for major change as there are two separate mergers affecting four of Taiwan's operators in progress. In this new Opensignal report, Chunghwa wins more mobile network experience awards outright than any other operator with six wins.
