In our second 5G Experience Report on Switzerland, Sunrise strengthens its position in the awards table by retaining all of its previously held awards and adding more under its belt. The operator successfully challenged Swisscom, which previously won both of our 5G extent awards outright — 5G Availability and 5G Reach. Sunrise snatched the 5G Availability award from Swisscom, while forcing a statistical tie for 5G Reach. This means Sunrise ended up winning awards in all of the categories, either solely or jointly with other operators.
While Swisscom lost the 5G Availability award to Sunrise, it gained an additional joint crown in a new category. The mobile operator caught up with the previous joint winners Salt and Sunrise and forced a three-way statistical tie against them for the 5G Games Experience award. Speaking of Salt — the operator retained all of its joint wins in our experiential categories - 5G Video Experience, 5G Games Experience and 5G Voice App Experience.
As our 5G Global Mobile Network Experience Awards 2021 report showed, Swiss mobile operators are among world leaders when it comes to the quality of their 5G networks. We awarded all three operators — Salt, Sunrise and Swisscom — with the titles of 5G Global Leaders for 5G Upload Speed and 5G Games Experience, while we also recognised Sunrise as a 5G Global Leader for 5G Download Speed and 5G Video Experience. On top of that, we also acknowledged Sunrise as one of the top operators in the world in all four 5G Global Impact categories — Download Speed, Upload Speed, Games Experience and Video Experience. 5G Global Impact assesses the uplift or improvement in mobile experience seen by our users while connected to 5G compared to the previous generation of network technology, 4G.
In this report, we examine the 5G experience of our users on the three main mobile network operators in Switzerland: Swisscom, Sunrise and Salt, over the 90 day period beginning on August 1, 2021, and ending on October 29, 2021, to see how they fared. We have also published a companion report — Switzerland Mobile Network Experience — which analyzes the overall experience of all our mobile users in Switzerland. This our second Swiss 5G report and it has been published in quick succession to align the publication dates of the 5G Experience report and the Switzerland Mobile Network Experience report.