Indonesia

Mobile Network Experience Report
July 2020

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Hardik Khatri Technical Analyst

Key findings

Telkomsel prevails in Video Experience

Once again Telkomsel won our Video Experience award, and fairly comfortably with a score of 62.9 (out of 100) — 8.5 points or more than its peers. With this lead, Telkomsel also remains the only operator in Indonesia where our users have seen a Good Video Experience rating (55-65). Meanwhile, XL, Indosat and 3 placed in the Fair rating bracket (40-55). This means that our users on Telkomsel’s network experienced faster video load times and fewer interruptions during playback while streaming videos on their smartphone using mobile data services, compared to their counterparts on other networks.

Telkomsel remains the operator to beat with five awards including Download and Upload Speed Experience

Once again, Telkomsel has taken the award for both Download Speed Experience and Upload Speed Experience — our users on its network have reported the fastest speeds for both metrics in Indonesia. Telkomsel’s Download Speed Experience score was 40.3% faster than its closest rival XL. However, Telkomsel’s lead on Upload Speed Experience has shrunk since our previous report, from 0.9 Mbps to 0.2 Mbps, when compared against XL, which placed second in this report as well as the previous one.

Telkomsel keeps the Voice App Experience award, but 3 is gaining momentum

Telkomsel has again claimed our Voice Experience award, this time with a score of 78.4, an increase from 77.3 six months ago. But its closest competitor in this category — 3 — is whittling away at its sizable lead, as 3’s score increased from 73.3 to 76.1 this time. Our users on both the operators’ networks perceived an Acceptable Voice App Experience (74-80) while using over-the-top (OTT) voice services on apps like WhatsApp, Facebook Messenger, Skype, etc. On the other hand, Indosat, XL and Smartfren placed in the Poor (66-74) rating bracket.

4G Availability in Indonesia continues to grow

Since the last report, our Indonesian users have seen improvement in 4G Availability across the board. We recorded the highest growth of 4.4 percentage points on Indosat’s network, followed by a significant 3.3 percentage points increase on Telkomsel, while the scores for Smartfren, XL and 3 grew between 1-1.8 percentage points. With these improvements our users on four out of five networks are now able to connect to 4G services at least 90% of the time. Such high scores reflect the seemingly ubiquitous presence of LTE in the country, which will aid a smoother transition to 5G when the operators roll out their next generation networks.

Games Experience ranges from Very Poor to Fair, at the operator level

We saw a tight competition between 3 and Telkomsel in our new experiential measure of mobile gaming. While 3 became the first operator to win the national Games Experience award in Indonesia, Telkomsel dominated the regional Games Experience by winning in 16 of the biggest most populated cities outright. Opensignal's Games Experience characterizes the experience of playing popular mobile gaming genres such as Battle Royale and MOBA games of which PUBG, Fortnite, Arena of Valor and Brawl Stars are examples.

Introduction

Over the last few years, we have observed some impressive improvements in Indonesia's mobile network experience as part of the significant investments the country’s operators have made as part of the country’s transformation into the largest digital economy in South-East Asia. With high speed internet connectivity and increasingly ubiquitous mobile networks being the cornerstone of the country’s robust digital economy, we take a look at how the mobile operators — the key players of this growing digital ecosystem — fare on our measures of users’ mobile network experience.

A quick look at our latest awards table and it's very evident that one operator continues to dominate mobile network experience in Indonesia. Telkomsel swept away awards in five out of seven award categories that include experiential metrics (Video Experience and Voice App Experience), our speed metrics (Download Speed Experience and Upload Speed Experience), as well as 4G Coverage Experience. The operator also seized the vast majority of awards in our regional analysis of 30 of the largest cities of Indonesia.

The 4G-only operator, Smartfren, kept hold of the 4G Availability award, but languished in last place in the rest of the metrics, with the exception of 4G Coverage Experience where it placed fourth. It was noteworthy that our 3G users on one or more Indonesian networks saw a better experience compared to their 4G counterparts on Smartfren’s network. 3 won our inaugural Games Experience award, while Indosat did not win any of our national awards, but we recorded some significant improvements in its scores on a majority of metrics. Our users saw the highest improvement in Video Experience (27.4%), Download Speed Experience (28.7%), Upload Speed Experience (23.4%) and 4G Availability (4.4 percentage points) on Indosat’s network, since the last report six months ago.

In this report we have analyzed Indonesia’s mobile network experience on five national networks — Indosat, XL, Smartfren, Telkomsel and 3 — over 90 days, starting on February 1, 2020, both nationally and regionally.

Opensignal Awards Table

Mobile Experience Awards, Indonesia
July 2020, Indonesia Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
July 2020, Indonesia
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Indosat
53.1
XL
54.4
Smartfren
34.4
Telkomsel
62.9
3
52.8
Poor Fair Good Very Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

With smartphones being the primary screen, and wireless internet the preferred mode to access content online in Indonesia, video streaming on both global and local platforms has been expanding across the country. And in the last few months, with large-scale social restrictions (PSBB) in place, Indonesian users are consuming videos on Youtube, Netflix and other online streaming services — for entertainment, education or getting critical news updates — more than ever, making good Video Experience an exceedingly important aspect of users’ mobile network experience. That said, let us see how Indonesian operators stack up in our Video Experience metric, which measures video quality streamed over mobile networks to devices on a 100-point scale, taking video load time, stalling rates and picture resolution into account.

When it comes to streaming video over a smartphone, one operator continues to stand out in Indonesia. Once again, Telkomsel won our Video Experience award and maintained a Good rating (55-65) with a score of 62.9. The operator remains strikingly ahead of its peers — 8.5 points ahead of second-placed XL, whose score was less than a point shy of achieving a Good rating. While Indosat and 3 remained with XL in the Fair rating category with a score of 53.1 and 52.8 points respectively, Smartfren still placed in the Poor rating category with 34.4.

Video Experience
in 0-100 points
Indosat
53.1
XL
54.4
Smartfren
34.4
Telkomsel
62.9
3
52.8
Poor Fair Good Very Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
56.9 (± 0.21) 58.5 (± 0.19) 34.4 (± 0.26) 66.3 (± 0.10) 55.2 (± 0.21)
3G Video Experience
31.1 (± 0.69) 36.5 (± 0.56) 49.9 (± 0.33) 40.0 (± 0.61)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2020 | © Opensignal Limited
4G Video Experience in 0-100 points
57 (± 0.21)
59 (± 0.19)
34 (± 0.26)
66 (± 0.10)
55 (± 0.21)
3G Video Experience in 0-100 points
31 (± 0.69)
36 (± 0.56)
50 (± 0.33)
40 (± 0.61)
Mobile Network Experience Report | July 2020 | © Opensignal Inc.

While the winner of the Video Experience award has not changed, the quality of our users’ Video Experience has definitely improved on all the networks — except Smartfren’s — since the last report. Our users on Indosat were the biggest gainers, as Indosat’s score grew by 11.4 points, followed by their counterparts on 3, Telkomsel and XL, who reported an increase of 3.6-5.2 points in the last six months.

When we isolated the Video Experience on 4G connections, Telkomsel garnered a Very Good rating, while XL, Indosat and 3 earned a Good rating; Smartfren’s rating remained unchanged as its overall score represents 4G connections only.

Games Experience

In this report, we took our first look at the Games Experience in Indonesia at the operator level. Our Games Experience metric measures real-world mobile network conditions to assess the mobile multiplayer games experience perceived by our users on different cellular networks. Measured on a scale of 0-100, it analyzes how the multiplayer mobile Games Experience is affected by mobile network conditions including UDP latency, packet loss and jitter to determine the impact on gameplay and the overall multiplayer Games Experience.

Opensignal considers multiple genres of multiplayer mobile games, such as Battle Royale and MOBA games. Examples of these genres include PUBG, Fortnite, Arena of Valor and Brawl Stars. On Android phones, Mobile Legends, PUBG Mobile and Garena Free Fire are 1st, 2nd and 3rd for usage penetration in the games category across Indonesia (most recent week as of July 20) according to App Annie

Opensignal uses a basket of different games to represent the experience of different genres. We test to a variety of typical game server locations but cannot reflect every specific game’s configuration. The precise games that are popular in each genre vary over time but Opensignal has designed the Games Experience measure to reflect the typical experience. For Battle Royale games we have focused on games with 100 player arenas, rather than games with smaller arena sizes that are less demanding on smartphone hardware or network capabilities.

Games Experience
in 0-100 points
Indosat
45.3
XL
51.8
Smartfren
38.9
Telkomsel
64.1
3
65.6
Very Poor Poor Fair Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Games Experience
Supporting Metrics
in 0-100 points
4G Games Experience
54.9 (± 0.26) 62.4 (± 0.24) 38.9 (± 0.06) 71.1 (± 0.16) 73.4 (± 0.19)
3G Games Experience
32.6 (± 0.19) 35.0 (± 0.16) 39.7 (± 0.09) 37.8 (± 0.18)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2020 | © Opensignal Limited
4G Games Experience in 0-100 points
55 (± 0.26)
62 (± 0.24)
39 (± 0.06)
71 (± 0.16)
73 (± 0.19)
3G Games Experience in 0-100 points
33 (± 0.19)
35 (± 0.16)
40 (± 0.09)
38 (± 0.18)
Mobile Network Experience Report | July 2020 | © Opensignal Inc.

We saw a fierce competition between two operators — 3 and Telkomsel — in our measurements, but 3 won our award with a score of 65.6, the only operator to achieve a Fair rating (65-75). Telkomsel was close behind, separated by less than 1.5 points (64.1) to finish second, while XL and Indosat were significantly behind with scores of 51.8 and 45.3, respectively. Smartfren ended with a Very Poor rating (less than 40) with a score of 38.9.

A Fair rating means most users deemed the experience “average”; it also indicates that the gameplay experience was generally controllable, with the majority of users noticing a delay between their actions and the outcomes in the game. And as we descend down the ratings the experience becomes less enjoyable, marred with increased delays and lack of controllability in gameplay.

Voice App Experience

Our users perceived the best Voice App Experience on Telkomsel’s network. The operator won our award in this category for the second time in a row, and maintained an Acceptable rating with a score of 78.4 (out of 100) — an increase of 1.1 points since the last report. In second place, with a score of 76.1, 3 also joined Telkomsel in the Acceptable rating category (74-80). We recorded the highest increase on its network, as the operator boosted its score by 2.4 points to cut Telkomsel’s lead from 4 points to 2.3 points. An Acceptable rating means users are satisfied and generally able to comprehend without repetition during their calls, while some may experience perceptible call quality impairments.

Voice App Experience
in 0-100 points
Indosat
70.5
XL
70.5
Smartfren
67.0
Telkomsel
78.4
3
76.1
Impossible to communicate Unintelligible Very Poor Poor Acceptable Good Very Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Voice App Experience
Supporting Metrics
in 0-100 points
4G Voice App Experience
72.1 (± 0.11) 72.2 (± 0.10) 67.0 (± 0.13) 79.9 (± 0.06) 77.2 (± 0.08)
3G Voice App Experience
61.0 (± 0.39) 63.0 (± 0.34) 73.0 (± 0.19) 70.5 (± 0.35)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2020 | © Opensignal Limited
4G Voice App Experience in 0-100 points
72 (± 0.11)
72 (± 0.10)
67 (± 0.13)
80 (± 0.06)
77 (± 0.08)
3G Voice App Experience in 0-100 points
61 (± 0.39)
63 (± 0.34)
73 (± 0.19)
71 (± 0.35)
Mobile Network Experience Report | July 2020 | © Opensignal Inc.

Indosat also improved its score by 2.1 points to score 70.5, and ended up in a dead-heat with XL. However, with scores between 66-74, all three operators, including Smartfren (67), remained in the Poor rating category (66-74). A Poor rating signifies that many users were dissatisfied and suffered call quality impairments such as distortion, clicking sounds or silence.

Download Speed Experience

The download speeds Indonesian users experience on a day-to-day basis continue to rise on a majority of networks. The Download Speed Experience scores of four out of five national operators, with Smartfren being the exception, increased since our last report, but no individual gain from Indosat, XL or 3 was enough to catch up with the category leader Telkomsel. Our Tekomsel users, on average, experienced the fastest download speeds of 13.1 Mbps in Indonesia. Its winning score was 3.8 Mbps faster than that of its nearest rival XL and more than three times that of last-placed Smartfren in our measurements.

Download Speed Experience
in Mbps
Indosat
8.4
XL
9.3
Smartfren
4.3
Telkomsel
13.1
3
7.2
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
9.4 (± 0.04) 10.7 (± 0.05) 4.3 (± 0.03) 14.8 (± 0.04) 7.9 (± 0.04)
3G Download Speed
2.9 (± 0.03) 3.3 (± 0.03) 6.5 (± 0.04) 3.6 (± 0.03)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2020 | © Opensignal Limited
4G Download Speed in Mbps
9 (± 0.04)
11 (± 0.05)
4 (± 0.03)
15 (± 0.04)
8 (± 0.04)
3G Download Speed in Mbps
3 (± 0.03)
3 (± 0.03)
7 (± 0.04)
4 (± 0.03)
Mobile Network Experience Report | July 2020 | © Opensignal Inc.

Our users on Telkomsel saw their average download speeds grow by 1 Mbps, their Indosat counterparts saw the highest improvement of 1.9 Mbps, followed by users on 3 and XL who saw their speeds grow by 0.7 Mbps and 0.6 Mbps respectively.

When we broke out speeds by technology type, we saw a similar picture in the 4G Download Speed scores: Telkomsel had the highest score — 14.8 Mbps — leaving XL behind with 10.7 Mbps, followed by Indosat, 3 and Smartfren with scores of 9.4 Mbps, 7.9Mbps, and 4.3 Mbps, respectively.

Upload Speed Experience

However, we saw a fierce competition in Upload Speed Experience. Telkomsel held on to our award with a score of 5.1 Mbps, while XL came close to challenge our winner with a score of 4.9 Mbps. At the same time, 3 and Indosat trailed closely behind, statistically tied, with scores just below 4.5 Mbps. By contrast, the gap between Smartfren and the rest of the operators was much larger, as the former’s score was just above 1 Mbps.

Upload Speed Experience
in Mbps
Indosat
4.4
XL
4.9
Smartfren
1.0
Telkomsel
5.1
3
4.4
0 1.875 3.75 5.625 7.5
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
5.0 (± 0.03) 5.8 (± 0.03) 1.0 (± 0.01) 6.1 (± 0.02) 5.1 (± 0.02)
3G Upload Speed
0.9 (± 0.02) 0.8 (± 0.01) 1.3 (± 0.01) 0.9 (± 0.01)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2020 | © Opensignal Limited
4G Upload Speed in Mbps
5 (± 0.03)
6 (± 0.03)
1 (± 0.01)
6 (± 0.02)
5 (± 0.02)
3G Upload Speed in Mbps
1 (± 0.02)
1 (± 0.01)
1 (± 0.01)
1 (± 0.01)
Mobile Network Experience Report | July 2020 | © Opensignal Inc.

Upload speeds are typically slower than download speeds, as current mobile broadband technologies tend to be focused on providing the best possible downstream rates for users consuming content. But the increasing use of social media and content sharing shows that mobile users are not just consuming content but are also creating it. This means that upload speeds are becoming an increasingly important aspect of the mobile network experience.

4G Availability

4G access in Indonesia keeps getting better. Smartfren held on to our 4G Availability award with a commendable score of 97.4%. But all four of its rivals have been making big strides to close the gap with Smartfren since our last report. While 3’s 4G Availability score grew by 1.8 percentage points to reach an impressive score of 92.6%, our users saw the highest growth of 4.4 percentage points on Indosat’s network, which pushed its scores beyond the 90% bar. This is also one of the reasons we are seeing great improvement in Indosat’s scores in other metrics. As operators make their 4G services more accessible, consumers can find faster 4G connections more often, which causes overall mobile network experience to improve.

4G Availability
% of time
Indosat
90.8
XL
88.8
Smartfren
97.4
Telkomsel
90.0
3
92.6
0 25 50 75 100
The brackets represent confidence intervals.
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Telkomsel also reached the 90% mark as its score improved by 3.3 percentage points — which is remarkable given its relatively high user base spread across the archipelagic geography — while XL’s score grew by 1.7 percentage points to finish with a score of 88.8%. This means that 4G users on four out of five networks in Indonesia, on average, are now able to connect to 4G services at least 90% of the time.

4G Coverage Experience

Telkomsel also won our 4G Coverage Experience award with the highest score of 8.1 points (on a 10-point scale), followed by XL and Indosat’s scores of 6.0 and 5.8 respectively, while Smartfren and 3 were further away — both had scores below 5 points. Given the unevenly distributed population density in the archipelago, with most populated centres in and around Java, this metric is an important measurement in Indonesia. A score of 8.1 shows that Telkomsel's users can find a 4G signal in significantly more locations than our users on other operators.

4G Coverage Experience
in 0-10 points
Indosat
5.8
XL
6.0
Smartfren
4.9
Telkomsel
8.1
3
4.2
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Opensignal’s 4G Coverage Experience metric is a measure of how our mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by Opensignal users of all network operators.

Regional Analysis

In our analysis of 30 of Indonesia’s largest cities, our regional awards largely reflected our national results with the exception of Games Experience: Telkomsel dominated the majority of categories by winning 96 out of a possible 180 awards outright and collecting 34 draws for first place.

In Video Experience, Telkomsel won in 23 cities outright and drew for first place in seven cities — including six draws with Indosat and the remaining one with 3 in Kota Tasikmalaya. It was noteworthy that our users on Telkomsel’s network enjoyed a Very Good Video Experience in 23 cities and a Good Video Experience in the remaining seven.

Telkomsel also dominated our regional Voice App Experience results: the operator won in 26 cities, and collected four draws with 3 in Banjarmasin, Cimahi, Denpasar and Kota Tasikmalaya. Our users on its network perceived a Good Voice App Experience in 27 cities, and an Acceptable Voice App Experience in the remaining three. Within those 30 cities, our users observed the best Video Experience and Voice App Experience on Telekomsel’s network in Balikpapan — with the highest overall scores of 71.4 and 83.5, respectively.

In our recent insight we analyzed the Games Experience in Indonesia’s largest cities, at an aggregated level, and found that the typical mobile games experience ranges from Fair to Poor. In this report we took another look, this time at the operator level, and found that our national winner 3 was dominated by Telkomsel in the biggest cities. While 3 won the award in three cities — Banjarmasin, Kota Pontianak, and Semarang — Telkomsel won in 16 cities outright and in the remaining 11 cities both operators were deadlocked for first place. Our users on Telkomsel’s network enjoyed a Good Games Experience in 13 cities which include Jakarta, Kota Bandung, Kota Bekasi and Medan, while in the remaining 11 cities their Games Experience was Fair.

Turning to our speed metrics, in the Download Speed Experience category it was a clear win for Telkomsel in 25 cities. The operator tied in a further two cities with Indosat in Padang and Semarang, and in Kota Cirebon, we saw a three-way-split between Telkomsel, Indosat and XL. Indosat won outright in the two remaining cities — Medan and Pekanbaru. We saw a close-run race in Upload Speed Experience, where the majority of awards were spread between Telkomsel and XL, followed by Indosat.

Meanwhile, Smartfren dominated in 4G Availability, with our 4G users on its network being able to latch onto 4G services at least 96% of the time in all 30 cities.

Select any region below to display individual breakdown

Balikpapan

Video Experience
in Balikpapan
in 0-100 points
Indosat
63.3
XL
62.5
Smartfren
52.0
Telkomsel
71.4
3
61.0
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Games Experience
in Balikpapan
in 0-100 points
Indosat
57.1
XL
63.4
Smartfren
42.4
Telkomsel
78.0
3
72.5
Download Image
Voice App Experience
in Balikpapan
in 0-100 points
Indosat
72.6
XL
72.4
Smartfren
74.4
Telkomsel
83.5
3
79.6
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Download Speed Experience
in Balikpapan
in Mbps
Indosat
11.2
XL
12.6
Smartfren
7.8
Telkomsel
17.4
3
9.5
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Upload Speed Experience
in Balikpapan
in Mbps
Indosat
7.3
XL
7.1
Smartfren
1.9
Telkomsel
8.6
3
5.4
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4G Availability
in Balikpapan
in %
Indosat
91.9
XL
90.4
Smartfren
98.1
Telkomsel
92.7
3
94.9
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Bandar Lampung

Video Experience
in Bandar Lampung
in 0-100 points
Indosat
61.5
XL
59.6
Smartfren
35.6
Telkomsel
68.4
3
56.4
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Games Experience
in Bandar Lampung
in 0-100 points
Indosat
61.1
XL
57.5
Smartfren
44.6
Telkomsel
73.5
3
70.1
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Voice App Experience
in Bandar Lampung
in 0-100 points
Indosat
75.2
XL
74.4
Smartfren
68.2
Telkomsel
80.9
3
78.1
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Download Speed Experience
in Bandar Lampung
in Mbps
Indosat
9.2
XL
11.2
Smartfren
4.4
Telkomsel
15.1
3
8.6
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Upload Speed Experience
in Bandar Lampung
in Mbps
Indosat
6.3
XL
6.8
Smartfren
1.2
Telkomsel
4.8
3
5.9
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4G Availability
in Bandar Lampung
in %
Indosat
89.2
XL
90.0
Smartfren
98.3
Telkomsel
92.5
3
94.5
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Banjarmasin

Video Experience
in Banjarmasin
in 0-100 points
Indosat
62.5
XL
57.0
Smartfren
33.7
Telkomsel
68.4
3
64.0
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Games Experience
in Banjarmasin
in 0-100 points
Indosat
63.3
XL
59.2
Smartfren
42.4
Telkomsel
74.5
3
85.0
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Voice App Experience
in Banjarmasin
in 0-100 points
Indosat
76.7
XL
72.7
Smartfren
71.1
Telkomsel
82.4
3
81.2
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Download Speed Experience
in Banjarmasin
in Mbps
Indosat
11.4
XL
10.1
Smartfren
3.9
Telkomsel
17.8
3
10.5
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Upload Speed Experience
in Banjarmasin
in Mbps
Indosat
6.6
XL
7.7
Smartfren
1.5
Telkomsel
10.3
3
6.6
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4G Availability
in Banjarmasin
in %
Indosat
91.7
XL
94.1
Smartfren
98.0
Telkomsel
92.4
3
94.3
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Batam

Video Experience
in Batam
in 0-100 points
Indosat
54.5
XL
54.8
Smartfren
32.4
Telkomsel
63.2
3
42.4
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Games Experience
in Batam
in 0-100 points
Indosat
53.9
XL
61.7
Smartfren
52.4
Telkomsel
80.9
3
68.2
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Voice App Experience
in Batam
in 0-100 points
Indosat
74.1
XL
68.9
Smartfren
70.9
Telkomsel
82.1
3
77.0
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Download Speed Experience
in Batam
in Mbps
Indosat
8.7
XL
9.8
Smartfren
5.0
Telkomsel
14.4
3
4.2
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Upload Speed Experience
in Batam
in Mbps
Indosat
4.8
XL
7.5
Smartfren
1.0
Telkomsel
5.6
3
4.2
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4G Availability
in Batam
in %
Indosat
91.7
XL
92.5
Smartfren
97.9
Telkomsel
91.9
3
91.3
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Cilegon

Video Experience
in Cilegon
in 0-100 points
Indosat
63.2
XL
53.7
Smartfren
34.5
Telkomsel
66.0
3
51.1
Download Image
Games Experience
in Cilegon
in 0-100 points
Indosat
49.3
XL
62.9
Smartfren
53.3
Telkomsel
77.1
3
64.0
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Voice App Experience
in Cilegon
in 0-100 points
Indosat
72.8
XL
73.9
Smartfren
70.6
Telkomsel
81.1
3
76.0
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Download Speed Experience
in Cilegon
in Mbps
Indosat
9.4
XL
9.0
Smartfren
5.5
Telkomsel
12.9
3
6.0
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Upload Speed Experience
in Cilegon
in Mbps
Indosat
4.2
XL
4.6
Smartfren
0.9
Telkomsel
5.2
3
4.3
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4G Availability
in Cilegon
in %
Indosat
86.7
XL
91.1
Smartfren
97.8
Telkomsel
89.9
3
90.0
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Cimahi

Video Experience
in Cimahi
in 0-100 points
Indosat
55.5
XL
55.5
Smartfren
30.2
Telkomsel
58.1
3
48.5
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Games Experience
in Cimahi
in 0-100 points
Indosat
43.4
XL
48.4
Smartfren
40.0
Telkomsel
68.6
3
70.7
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Voice App Experience
in Cimahi
in 0-100 points
Indosat
71.3
XL
72.0
Smartfren
68.0
Telkomsel
79.0
3
77.3
Download Image
Download Speed Experience
in Cimahi
in Mbps
Indosat
7.5
XL
9.1
Smartfren
3.7
Telkomsel
10.3
3
6.9
Download Image
Upload Speed Experience
in Cimahi
in Mbps
Indosat
4.4
XL
5.6
Smartfren
0.9
Telkomsel
4.5
3
4.1
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4G Availability
in Cimahi
in %
Indosat
93.3
XL
89.5
Smartfren
96.8
Telkomsel
91.9
3
94.5
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Denpasar

Video Experience
in Denpasar
in 0-100 points
Indosat
54.8
XL
60.1
Smartfren
38.8
Telkomsel
67.3
3
50.9
Download Image
Games Experience
in Denpasar
in 0-100 points
Indosat
49.5
XL
59.4
Smartfren
39.3
Telkomsel
71.0
3
69.8
Download Image
Voice App Experience
in Denpasar
in 0-100 points
Indosat
73.3
XL
74.1
Smartfren
70.5
Telkomsel
80.0
3
79.9
Download Image
Download Speed Experience
in Denpasar
in Mbps
Indosat
9.8
XL
10.7
Smartfren
5.3
Telkomsel
15.9
3
5.7
Download Image
Upload Speed Experience
in Denpasar
in Mbps
Indosat
4.7
XL
7.1
Smartfren
1.1
Telkomsel
8.1
3
4.3
Download Image
4G Availability
in Denpasar
in %
Indosat
93.4
XL
94.4
Smartfren
99.1
Telkomsel
92.6
3
93.2
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Depok

Video Experience
in Depok
in 0-100 points
Indosat
50.8
XL
56.9
Smartfren
36.6
Telkomsel
66.0
3
48.7
Download Image
Games Experience
in Depok
in 0-100 points
Indosat
55.1
XL
62.5
Smartfren
42.3
Telkomsel
76.8
3
70.5
Download Image
Voice App Experience
in Depok
in 0-100 points
Indosat
73.0
XL
75.6
Smartfren
68.6
Telkomsel
81.3
3
76.2
Download Image
Download Speed Experience
in Depok
in Mbps
Indosat
7.0
XL
9.1
Smartfren
4.2
Telkomsel
12.6
3
6.2
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Upload Speed Experience
in Depok
in Mbps
Indosat
4.8
XL
4.8
Smartfren
1.0
Telkomsel
5.5
3
4.5
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4G Availability
in Depok
in %
Indosat
94.8
XL
93.3
Smartfren
97.9
Telkomsel
94.3
3
95.7
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Jakarta

Video Experience
in Jakarta
in 0-100 points
Indosat
55.6
XL
57.0
Smartfren
37.5
Telkomsel
66.5
3
52.7
Download Image
Games Experience
in Jakarta
in 0-100 points
Indosat
59.0
XL
65.7
Smartfren
47.1
Telkomsel
75.5
3
70.1
Download Image
Voice App Experience
in Jakarta
in 0-100 points
Indosat
74.0
XL
76.0
Smartfren
71.5
Telkomsel
81.0
3
77.2
Download Image
Download Speed Experience
in Jakarta
in Mbps
Indosat
9.1
XL
9.7
Smartfren
5.1
Telkomsel
13.9
3
7.0
Download Image
Upload Speed Experience
in Jakarta
in Mbps
Indosat
5.6
XL
5.0
Smartfren
1.2
Telkomsel
5.4
3
4.7
Download Image
4G Availability
in Jakarta
in %
Indosat
93.5
XL
92.5
Smartfren
97.7
Telkomsel
93.0
3
93.6
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Kota Bandung

Video Experience
in Kota Bandung
in 0-100 points
Indosat
60.3
XL
61.7
Smartfren
36.0
Telkomsel
67.1
3
56.9
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Games Experience
in Kota Bandung
in 0-100 points
Indosat
49.4
XL
62.5
Smartfren
44.2
Telkomsel
74.2
3
72.8
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Voice App Experience
in Kota Bandung
in 0-100 points
Indosat
74.1
XL
76.9
Smartfren
70.6
Telkomsel
81.3
3
78.2
Download Image
Download Speed Experience
in Kota Bandung
in Mbps
Indosat
10.5
XL
12.0
Smartfren
4.3
Telkomsel
13.4
3
8.6
Download Image
Upload Speed Experience
in Kota Bandung
in Mbps
Indosat
5.5
XL
7.1
Smartfren
1.2
Telkomsel
4.9
3
5.2
Download Image
4G Availability
in Kota Bandung
in %
Indosat
92.3
XL
92.8
Smartfren
97.5
Telkomsel
91.7
3
93.2
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Kota Bekasi

Video Experience
in Kota Bekasi
in 0-100 points
Indosat
51.7
XL
56.1
Smartfren
36.3
Telkomsel
66.4
3
48.5
Download Image
Games Experience
in Kota Bekasi
in 0-100 points
Indosat
57.4
XL
65.2
Smartfren
39.8
Telkomsel
78.5
3
70.6
Download Image
Voice App Experience
in Kota Bekasi
in 0-100 points
Indosat
72.6
XL
75.5
Smartfren
66.7
Telkomsel
81.6
3
76.6
Download Image
Download Speed Experience
in Kota Bekasi
in Mbps
Indosat
7.4
XL
9.1
Smartfren
4.3
Telkomsel
12.6
3
6.4
Download Image
Upload Speed Experience
in Kota Bekasi
in Mbps
Indosat
5.1
XL
5.1
Smartfren
1.0
Telkomsel
5.1
3
4.8
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4G Availability
in Kota Bekasi
in %
Indosat
94.8
XL
92.3
Smartfren
98.2
Telkomsel
93.9
3
94.8
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Kota Bogor

Video Experience
in Kota Bogor
in 0-100 points
Indosat
49.9
XL
56.2
Smartfren
37.4
Telkomsel
64.9
3
54.6
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Games Experience
in Kota Bogor
in 0-100 points
Indosat
54.2
XL
63.8
Smartfren
47.3
Telkomsel
72.1
3
72.9
Download Image
Voice App Experience
in Kota Bogor
in 0-100 points
Indosat
72.2
XL
76.5
Smartfren
71.2
Telkomsel
80.6
3
77.9
Download Image
Download Speed Experience
in Kota Bogor
in Mbps
Indosat
7.2
XL
8.7
Smartfren
4.7
Telkomsel
12.5
3
7.7
Download Image
Upload Speed Experience
in Kota Bogor
in Mbps
Indosat
4.3
XL
4.5
Smartfren
1.2
Telkomsel
4.6
3
5.3
Download Image
4G Availability
in Kota Bogor
in %
Indosat
94.2
XL
91.4
Smartfren
98.2
Telkomsel
92.1
3
95.6
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Kota Cirebon

Video Experience
in Kota Cirebon
in 0-100 points
Indosat
65.3
XL
59.7
Smartfren
36.2
Telkomsel
64.0
3
50.6
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Games Experience
in Kota Cirebon
in 0-100 points
Indosat
60.4
XL
53.7
Smartfren
48.8
Telkomsel
73.5
3
59.5
Download Image
Voice App Experience
in Kota Cirebon
in 0-100 points
Indosat
75.6
XL
73.4
Smartfren
70.7
Telkomsel
80.6
3
75.8
Download Image
Download Speed Experience
in Kota Cirebon
in Mbps
Indosat
12.4
XL
11.9
Smartfren
5.1
Telkomsel
13.2
3
8.2
Download Image
Upload Speed Experience
in Kota Cirebon
in Mbps
Indosat
5.1
XL
6.2
Smartfren
1.2
Telkomsel
5.9
3
4.9
Download Image
4G Availability
in Kota Cirebon
in %
Indosat
92.2
XL
85.2
Smartfren
97.4
Telkomsel
91.4
3
92.9
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Kota Malang

Video Experience
in Kota Malang
in 0-100 points
Indosat
60.9
XL
64.2
Smartfren
46.4
Telkomsel
70.2
3
45.1
Download Image
Games Experience
in Kota Malang
in 0-100 points
Indosat
55.5
XL
63.6
Smartfren
39.7
Telkomsel
73.0
3
62.2
Download Image
Voice App Experience
in Kota Malang
in 0-100 points
Indosat
75.5
XL
74.6
Smartfren
72.8
Telkomsel
80.8
3
76.1
Download Image
Download Speed Experience
in Kota Malang
in Mbps
Indosat
10.8
XL
13.4
Smartfren
6.9
Telkomsel
16.3
3
4.4
Download Image
Upload Speed Experience
in Kota Malang
in Mbps
Indosat
5.9
XL
6.9
Smartfren
1.3
Telkomsel
6.1
3
3.2
Download Image
4G Availability
in Kota Malang
in %
Indosat
93.1
XL
92.4
Smartfren
98.3
Telkomsel
91.3
3
90.7
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Kota Pontianak

Video Experience
in Kota Pontianak
in 0-100 points
Indosat
66.4
XL
63.7
Smartfren
28.9
Telkomsel
70.2
3
61.7
Download Image
Games Experience
in Kota Pontianak
in 0-100 points
Indosat
65.5
XL
62.6
Smartfren
48.0
Telkomsel
74.5
3
78.6
Download Image
Voice App Experience
in Kota Pontianak
in 0-100 points
Indosat
76.7
XL
73.0
Smartfren
72.8
Telkomsel
83.4
3
79.3
Download Image
Download Speed Experience
in Kota Pontianak
in Mbps
Indosat
11.0
XL
13.6
Smartfren
4.2
Telkomsel
16.9
3
9.8
Download Image
Upload Speed Experience
in Kota Pontianak
in Mbps
Indosat
7.2
XL
7.3
Smartfren
1.4
Telkomsel
8.5
3
6.0
Download Image
4G Availability
in Kota Pontianak
in %
Indosat
93.4
XL
94.5
Smartfren
98.9
Telkomsel
93.8
3
96.5
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Kota Serang

Video Experience
in Kota Serang
in 0-100 points
Indosat
54.2
XL
51.5
Smartfren
37.9
Telkomsel
60.7
3
54.7
Download Image
Games Experience
in Kota Serang
in 0-100 points
Indosat
41.0
XL
59.3
Smartfren
41.8
Telkomsel
73.4
3
69.4
Download Image
Voice App Experience
in Kota Serang
in 0-100 points
Indosat
67.9
XL
75.6
Smartfren
67.3
Telkomsel
80.0
3
77.3
Download Image
Download Speed Experience
in Kota Serang
in Mbps
Indosat
8.4
XL
8.6
Smartfren
4.8
Telkomsel
12.6
3
7.4
Download Image
Upload Speed Experience
in Kota Serang
in Mbps
Indosat
4.2
XL
4.3
Smartfren
0.9
Telkomsel
5.5
3
4.9
Download Image
4G Availability
in Kota Serang
in %
Indosat
89.7
XL
88.6
Smartfren
96.6
Telkomsel
92.9
3
90.7
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Kota Tangerang

Video Experience
in Kota Tangerang
in 0-100 points
Indosat
51.1
XL
54.6
Smartfren
36.5
Telkomsel
63.4
3
50.2
Download Image
Games Experience
in Kota Tangerang
in 0-100 points
Indosat
57.2
XL
64.2
Smartfren
45.7
Telkomsel
74.0
3
71.9
Download Image
Voice App Experience
in Kota Tangerang
in 0-100 points
Indosat
73.6
XL
74.4
Smartfren
71.2
Telkomsel
80.8
3
76.8
Download Image
Download Speed Experience
in Kota Tangerang
in Mbps
Indosat
7.7
XL
8.1
Smartfren
4.3
Telkomsel
11.8
3
6.2
Download Image
Upload Speed Experience
in Kota Tangerang
in Mbps
Indosat
5.3
XL
4.3
Smartfren
1.1
Telkomsel
4.9
3
4.7
Download Image
4G Availability
in Kota Tangerang
in %
Indosat
93.4
XL
93.5
Smartfren
98.4
Telkomsel
94.0
3
95.0
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Kota Tasikmalaya

Video Experience
in Kota Tasikmalaya
in 0-100 points
Indosat
55.2
XL
51.4
Smartfren
38.4
Telkomsel
62.9
3
61.2
Download Image
Games Experience
in Kota Tasikmalaya
in 0-100 points
Indosat
51.9
XL
47.3
Smartfren
39.6
Telkomsel
73.0
3
78.7
Download Image
Voice App Experience
in Kota Tasikmalaya
in 0-100 points
Indosat
73.1
XL
71.6
Smartfren
68.9
Telkomsel
81.2
3
79.9
Download Image
Download Speed Experience
in Kota Tasikmalaya
in Mbps
Indosat
8.7
XL
9.5
Smartfren
5.1
Telkomsel
11.6
3
9.6
Download Image
Upload Speed Experience
in Kota Tasikmalaya
in Mbps
Indosat
4.0
XL
5.3
Smartfren
0.8
Telkomsel
4.9
3
5.2
Download Image
4G Availability
in Kota Tasikmalaya
in %
Indosat
93.3
XL
87.6
Smartfren
96.2
Telkomsel
90.8
3
92.7
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Kota Yogyakarta

Video Experience
in Kota Yogyakarta
in 0-100 points
Indosat
64.0
XL
65.1
Smartfren
37.8
Telkomsel
68.6
3
60.1
Download Image
Games Experience
in Kota Yogyakarta
in 0-100 points
Indosat
63.7
XL
70.0
Smartfren
50.8
Telkomsel
74.6
3
64.8
Download Image
Voice App Experience
in Kota Yogyakarta
in 0-100 points
Indosat
78.1
XL
78.6
Smartfren
75.6
Telkomsel
81.7
3
78.8
Download Image
Download Speed Experience
in Kota Yogyakarta
in Mbps
Indosat
11.9
XL
12.9
Smartfren
5.3
Telkomsel
16.3
3
8.4
Download Image
Upload Speed Experience
in Kota Yogyakarta
in Mbps
Indosat
6.7
XL
5.6
Smartfren
1.3
Telkomsel
5.5
3
5.6
Download Image
4G Availability
in Kota Yogyakarta
in %
Indosat
90.9
XL
92.2
Smartfren
97.3
Telkomsel
93.1
3
93.8
Download Image

Makassar

Video Experience
in Makassar
in 0-100 points
Indosat
63.7
XL
61.8
Smartfren
35.0
Telkomsel
71.2
3
43.9
Download Image
Games Experience
in Makassar
in 0-100 points
Indosat
52.3
XL
60.9
Smartfren
44.3
Telkomsel
77.4
3
54.2
Download Image
Voice App Experience
in Makassar
in 0-100 points
Indosat
75.9
XL
71.8
Smartfren
72.5
Telkomsel
82.5
3
72.9
Download Image
Download Speed Experience
in Makassar
in Mbps
Indosat
14.7
XL
10.8
Smartfren
4.2
Telkomsel
20.0
3
4.4
Download Image
Upload Speed Experience
in Makassar
in Mbps
Indosat
6.6
XL
5.6
Smartfren
1.1
Telkomsel
7.2
3
3.4
Download Image
4G Availability
in Makassar
in %
Indosat
91.6
XL
91.9
Smartfren
98.3
Telkomsel
92.0
3
92.8
Download Image

Manado

Video Experience
in Manado
in 0-100 points
Indosat
53.1
XL
59.2
Smartfren
14.5
Telkomsel
69.7
3
56.3
Download Image
Games Experience
in Manado
in 0-100 points
Indosat
40.9
XL
53.6
Smartfren
39.6
Telkomsel
65.7
3
64.1
Download Image
Voice App Experience
in Manado
in 0-100 points
Indosat
74.1
XL
72.2
Smartfren
69.9
Telkomsel
80.4
3
73.8
Download Image
Download Speed Experience
in Manado
in Mbps
Indosat
10.2
XL
9.9
Smartfren
2.1
Telkomsel
19.9
3
8.3
Download Image
Upload Speed Experience
in Manado
in Mbps
Indosat
3.1
XL
5.0
Smartfren
1.0
Telkomsel
5.3
3
4.5
Download Image
4G Availability
in Manado
in %
Indosat
90.6
XL
88.9
Smartfren
97.7
Telkomsel
90.8
3
93.9
Download Image

Medan

Video Experience
in Medan
in 0-100 points
Indosat
68.6
XL
62.0
Smartfren
32.6
Telkomsel
68.8
3
42.4
Download Image
Games Experience
in Medan
in 0-100 points
Indosat
65.3
XL
64.5
Smartfren
50.6
Telkomsel
81.8
3
65.4
Download Image
Voice App Experience
in Medan
in 0-100 points
Indosat
78.1
XL
75.7
Smartfren
72.6
Telkomsel
82.3
3
75.4
Download Image
Download Speed Experience
in Medan
in Mbps
Indosat
18.7
XL
12.3
Smartfren
4.2
Telkomsel
16.6
3
3.9
Download Image
Upload Speed Experience
in Medan
in Mbps
Indosat
7.3
XL
8.1
Smartfren
1.2
Telkomsel
7.3
3
3.6
Download Image
4G Availability
in Medan
in %
Indosat
90.0
XL
93.1
Smartfren
98.5
Telkomsel
92.7
3
90.1
Download Image

Padang

Video Experience
in Padang
in 0-100 points
Indosat
64.8
XL
53.1
Smartfren
32.7
Telkomsel
66.9
3
55.2
Download Image
Games Experience
in Padang
in 0-100 points
Indosat
50.4
XL
55.0
Smartfren
48.9
Telkomsel
85.0
3
74.2
Download Image
Voice App Experience
in Padang
in 0-100 points
Indosat
72.6
XL
71.5
Smartfren
69.9
Telkomsel
83.0
3
80.2
Download Image
Download Speed Experience
in Padang
in Mbps
Indosat
15.1
XL
8.4
Smartfren
5.1
Telkomsel
14.1
3
6.6
Download Image
Upload Speed Experience
in Padang
in Mbps
Indosat
4.2
XL
6.3
Smartfren
1.2
Telkomsel
5.7
3
4.2
Download Image
4G Availability
in Padang
in %
Indosat
80.4
XL
92.4
Smartfren
96.8
Telkomsel
93.3
3
91.7
Download Image

Palembang

Video Experience
in Palembang
in 0-100 points
Indosat
54.4
XL
61.3
Smartfren
36.8
Telkomsel
68.4
3
61.8
Download Image
Games Experience
in Palembang
in 0-100 points
Indosat
59.0
XL
58.9
Smartfren
41.0
Telkomsel
78.5
3
81.7
Download Image
Voice App Experience
in Palembang
in 0-100 points
Indosat
74.9
XL
74.0
Smartfren
67.0
Telkomsel
82.3
3
81.1
Download Image
Download Speed Experience
in Palembang
in Mbps
Indosat
9.7
XL
10.9
Smartfren
5.1
Telkomsel
14.4
3
10.8
Download Image
Upload Speed Experience
in Palembang
in Mbps
Indosat
4.4
XL
7.1
Smartfren
1.3
Telkomsel
4.7
3
6.1
Download Image
4G Availability
in Palembang
in %
Indosat
90.3
XL
91.1
Smartfren
97.9
Telkomsel
92.1
3
96.7
Download Image

Pekanbaru

Video Experience
in Pekanbaru
in 0-100 points
Indosat
66.4
XL
57.4
Smartfren
34.2
Telkomsel
68.4
3
50.8
Download Image
Games Experience
in Pekanbaru
in 0-100 points
Indosat
62.7
XL
62.9
Smartfren
50.4
Telkomsel
82.2
3
74.2
Download Image
Voice App Experience
in Pekanbaru
in 0-100 points
Indosat
77.7
XL
69.5
Smartfren
69.7
Telkomsel
82.4
3
78.5
Download Image
Download Speed Experience
in Pekanbaru
in Mbps
Indosat
20.6
XL
10.9
Smartfren
5.4
Telkomsel
15.7
3
5.4
Download Image
Upload Speed Experience
in Pekanbaru
in Mbps
Indosat
5.4
XL
8.3
Smartfren
1.1
Telkomsel
6.6
3
4.7
Download Image
4G Availability
in Pekanbaru
in %
Indosat
92.0
XL
91.9
Smartfren
98.2
Telkomsel
93.2
3
93.0
Download Image

Samarinda

Video Experience
in Samarinda
in 0-100 points
Indosat
57.0
XL
59.0
Smartfren
44.9
Telkomsel
69.9
3
64.5
Download Image
Games Experience
in Samarinda
in 0-100 points
Indosat
61.4
XL
59.1
Smartfren
60.8
Telkomsel
75.9
3
70.9
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Voice App Experience
in Samarinda
in 0-100 points
Indosat
74.5
XL
72.0
Smartfren
77.6
Telkomsel
83.1
3
79.3
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Download Speed Experience
in Samarinda
in Mbps
Indosat
9.1
XL
11.7
Smartfren
6.9
Telkomsel
16.2
3
11.0
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Upload Speed Experience
in Samarinda
in Mbps
Indosat
6.1
XL
6.4
Smartfren
2.0
Telkomsel
7.8
3
5.6
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4G Availability
in Samarinda
in %
Indosat
90.8
XL
89.5
Smartfren
97.6
Telkomsel
90.8
3
92.6
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Semarang

Video Experience
in Semarang
in 0-100 points
Indosat
63.9
XL
58.7
Smartfren
37.0
Telkomsel
66.1
3
55.0
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Games Experience
in Semarang
in 0-100 points
Indosat
60.1
XL
62.4
Smartfren
38.6
Telkomsel
68.2
3
72.5
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Voice App Experience
in Semarang
in 0-100 points
Indosat
76.1
XL
75.8
Smartfren
69.7
Telkomsel
79.4
3
77.7
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Download Speed Experience
in Semarang
in Mbps
Indosat
13.4
XL
10.6
Smartfren
4.4
Telkomsel
14.1
3
8.8
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Upload Speed Experience
in Semarang
in Mbps
Indosat
7.0
XL
4.6
Smartfren
1.2
Telkomsel
5.0
3
3.9
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4G Availability
in Semarang
in %
Indosat
91.5
XL
90.7
Smartfren
97.9
Telkomsel
92.4
3
94.2
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Surabaya

Video Experience
in Surabaya
in 0-100 points
Indosat
63.2
XL
65.4
Smartfren
43.1
Telkomsel
67.4
3
44.7
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Games Experience
in Surabaya
in 0-100 points
Indosat
64.6
XL
57.7
Smartfren
39.1
Telkomsel
68.3
3
63.2
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Voice App Experience
in Surabaya
in 0-100 points
Indosat
76.9
XL
73.9
Smartfren
71.0
Telkomsel
79.6
3
75.7
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Download Speed Experience
in Surabaya
in Mbps
Indosat
11.5
XL
14.9
Smartfren
6.8
Telkomsel
15.5
3
4.5
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Upload Speed Experience
in Surabaya
in Mbps
Indosat
6.6
XL
6.0
Smartfren
1.3
Telkomsel
5.5
3
3.8
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4G Availability
in Surabaya
in %
Indosat
91.8
XL
92.5
Smartfren
97.9
Telkomsel
92.1
3
91.8
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Surakarta

Video Experience
in Surakarta
in 0-100 points
Indosat
57.7
XL
57.9
Smartfren
36.6
Telkomsel
68.1
3
54.8
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Games Experience
in Surakarta
in 0-100 points
Indosat
48.1
XL
62.9
Smartfren
38.5
Telkomsel
71.4
3
67.0
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Voice App Experience
in Surakarta
in 0-100 points
Indosat
74.1
XL
76.1
Smartfren
69.4
Telkomsel
80.7
3
76.6
Download Image
Download Speed Experience
in Surakarta
in Mbps
Indosat
10.3
XL
10.4
Smartfren
4.8
Telkomsel
14.7
3
7.9
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Upload Speed Experience
in Surakarta
in Mbps
Indosat
5.9
XL
4.0
Smartfren
1.1
Telkomsel
6.3
3
5.2
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4G Availability
in Surakarta
in %
Indosat
94.8
XL
90.0
Smartfren
96.7
Telkomsel
92.5
3
94.0
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Tangerang Selatan

Video Experience
in Tangerang Selatan
in 0-100 points
Indosat
55.4
XL
60.5
Smartfren
38.0
Telkomsel
67.8
3
51.6
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Games Experience
in Tangerang Selatan
in 0-100 points
Indosat
59.8
XL
68.1
Smartfren
46.9
Telkomsel
79.4
3
73.5
Download Image
Voice App Experience
in Tangerang Selatan
in 0-100 points
Indosat
75.1
XL
76.2
Smartfren
70.1
Telkomsel
81.9
3
77.4
Download Image
Download Speed Experience
in Tangerang Selatan
in Mbps
Indosat
8.5
XL
10.3
Smartfren
5.0
Telkomsel
13.7
3
7.3
Download Image
Upload Speed Experience
in Tangerang Selatan
in Mbps
Indosat
5.3
XL
5.1
Smartfren
1.2
Telkomsel
5.6
3
5.2
Download Image
4G Availability
in Tangerang Selatan
in %
Indosat
95.6
XL
93.8
Smartfren
98.1
Telkomsel
92.8
3
95.1
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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