Taiwan enjoys a very dynamic mobile market with strong coverage and intense competition among its five operators.
In January, Taiwan wrapped up its auction of 5G spectrum with all five operators participating and spending about US$4.6 billion on spectrum, making it the third-priciest spectrum auction in the world, according to Taipei Times CHT plans to be the first to launch a commercial 5G service on July 1. The move to 5G will set off a new round of competition in Taiwan as operators look to use 5G to differentiate their offerings.
Of course, key to Taiwan’s 5G rollout is the strength of its underlying 4G network. The first version of 5G (non-standalone access) uses the underlying 4G network, so 5G phones must be able to connect to a 4G signal to use 5G. Taiwanese users benefit from having very strong 4G Availability, with three operators — FET, Taiwan Mobile and GT — all offering 4G Availability of 95% or higher. According to our recent State of Mobile Experience 2020 report, only six countries currently have 4G Availability that exceeds 95%: Taiwan, the U.S., the Netherlands, Japan, South Korea and Norway. It’s also important to note that GT users benefit from that operator’s roaming relationship with Taiwan Mobile, which means that GT users roam on Taiwan Mobile’s network when necessary.
Not surprisingly, operators in Taiwan are very focused on delivering a strong gaming experience to their subscribers. In our February 2020 report on the State of the Mobile Games Experience in the 5G Era , Taiwan ranked No. 24 out of 100 countries. In fact, the country had a slight edge over Canada, which we have seen has some of the best download speeds in the world.
In our analysis of data from Opensignal users in Taiwan from February 1 until April 30, 2020, Taiwan Mobile won our first-ever Games Experience Award in Taiwan. If you’d like to see how your favorite gaming apps are performing with your current internet speed, download Opensignal’s Meteor app, available for Android and iOS.
But the island isn’t only strong in gaming. Our results also show that Taiwanese consumers enjoy a pretty good experience with voice apps. In Opensignal’s Voice App Experience category, which assesses the perceived quality of voice calls using apps like WhatsApp, Skype or Facebook Messenger, four out of the five Taiwanese operators achieved scores of 80 and above on a scale of 1-100 with GT only falling slightly below 80 with a score of 79.2.
Here’s a link to the Chinese language version of this report.