The Opensignal Global Reliability Experience Report
Opensignal analyzes the reliability of mobile networks across multiple mobile markets worldwide. Reliability Experience measures to what extent users stay consistently connected to their mobile network and whether they can continue to do typical tasks.
GLOBAL MOBILE NETWORK EXPERIENCE AWARDS 2024
In the fifth Global Mobile Network Experience Awards report, Opensignal once again compares operators from around the world to recognize those on which our users had the best overall experience.
5G GLOBAL MOBILE NETWORK EXPERIENCE AWARDS 2023
In the third 5G Global Mobile Network Experience Awards report, Opensignal once again compares operators from around the world to recognize those on which our users had the best 5G experience.
Mobile networks in APAC were resilient during Taylor Swift’s Eras Tour concerts
In this analysis, we show how well mobile networks withstood the surge in usage triggered by Taylor Swift's recent The Eras Tour concerts in Asia Pacific, additionally looking at the operator level performance in Singapore.
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UAE, May 2023, Mobile Network Experience
Du takes home 5G Games Experience, but the fastest experience is with Etisalat
Paraguay, May 2023, Mobile Network Experience
Claro wins the lion's share of awards, however Tigo comes first for 4g Availability and 4G Coverage Experience
Swiss mobile roaming experience significantly differs from the domestic one
Opensignal data shows that our Salt users enjoy the fastest 4G and 5G download speeds and the best Excellent Consistent Quality when roaming outside Switzerland in nearby countries. Our users from Austria, France, Germany, and Italy generally see a worse experience on Swiss networks compared to Swiss users’ domestic experience. Users who roam on Sunrise’s network see the biggest discrepancy for 5G Download Speed and Excellent Consistent Quality.
Poor connectivity damages the mobile app business
With poor mobile connectivity, users spend 20% less time in each app session while with poor Wi-Fi it’s an even greater 38% less time. After seven days, app retention rates are 49% lower for users that have seen consistently poor connectivity.
Puerto Rico, May 2023, Mobile Network Experience
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การควบรวมกิจการของ DTAC และ TrueMove H ช่วยทำให้ความเร็ว 5G เพิ่มขึ้นพร้อมมอบประสบการณ์วิดีโอของผู้ใช้ดีขึ้น
ข้อมูลจาก Opensignal แสดงให้เห็นว่าผู้ใช้ได้สัมผัสกับความเร็ว 5G ที่สูงขึ้นพร้อมได้รับประสบการณ์วิดีโอ 5G ที่ดียิ่งขึ้นเมื่อเชื่อมต่อผ่านย่านความถี่ n41 (2.6GHz) และมีผู้ใช้ย่านความถี่นี้กันมากขึ้นซึ่งเป็นความถี่ที่เกิดจากการควบรวมกิจการของ DTAC และ TrueMove H ส่งผลให้ผู้ใช้ได้รับประสบการณ์ดียิ่งขึ้น
The DTAC-TrueMove H merger is helping to boost users’ 5G speeds and video experience
Opensignal data shows users have faster 5G speeds and better 5G Video Experience when connected to band n41 (2.6GHz). This spectrum band is becoming usable by more users because of the merger between DTAC and TrueMove H and as a result, is helping to boost their experience Our DTAC users observed very low 5G speeds in December 2022, compared to the other two Thai operators, this changed in March 2023 — around the time of the merger.