Opensignal Insights

News and views on real-world mobile experience from our independent team of analysts and experts

Smartphone users in Melbourne and Sydney experience 4G Download Speeds 15 Mbps slower during busy times

Posted on July 5, 2019

Opensignal analyzed 4G Download Speeds experienced by our users in Australia’s two most populous cities — Melbourne and Sydney. We noticed a consistent trend in both cities: our users on all three of...

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Cricket fans at this summer's World Cup can expect a Very Good Video Experience

Posted on July 3, 2019

Millions of sports fans are flocking to the Cricket World Cup in England and Wales this summer for six weeks of the best ODI action. And a lot of these supporters will be watching the highlights of...

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The fastest cities in Mexico for mobile broadband are in the north

Posted on June 27, 2019

The city of Chihuahua has quite the namesake. It lends its name not only to the famous breed of miniature dog known for its outsized bark but also to the popular semi-soft cheese that originates from...

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Mobile video in Thailand is slow to load and experiences frequent interruptions

Posted on June 27, 2019

In our recent Mobile Network Experience report on Thailand, we found that Thai operators excelled in 4G Availability, providing a level of 4G access nearly unmatched in Southeast Asia, but we also...

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Top US summer vacation spots for a great mobile experience

Posted on June 26, 2019

As the summer months get into full swing, families across the U.S. are planning their balmy-weather vacations. And regardless of whether you are a seasoned or casual holiday traveller, the smartphone...

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3G and 4G networks remained widely available during Argentina's blackout

Posted on June 20, 2019

Opensignal observed an impact on our Argentinian users’ experience following the massive electrical failure which occurred shortly after 7 a.m. on Sunday, 16 June. However, despite the blackout...

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Argentina's 4G Availability during 16 June power outage

Philippines mobile Video Experience: a big gap between operators

Posted: Mar 21, 2019

Opensignal’s latest report on the Philippines has highlighted how Smart closed the 4G Availability gap with the other incumbent, Globe. Smart and Globe tied for our 4G Availability award, both with scores passing the 70% mark, meaning our users with a 4G device and subscription were able to connect to an LTE network in 7 out of 10 attempts. But did that also mean smartphone users could enjoy seamless mobile experiences, regardless of their network provider? Well, not really.

Germany: analyzing 4G frequencies to understand the 5G auction

Posted: Mar 20, 2019

Spectrum holdings are a key determining factor of the mobile experience operators can deliver to their customers. This is why spectrum auctions are pivotal moments in the telecom industry which can dramatically change the service quality operators will be able to provide for years to come. In fact, the quality of the mobile experiences varies greatly depending on the frequency band users connect to. Higher frequency bands allow for more users to enjoy faster connections, while lower frequency bands cover wider areas but deliver, on average, lower speeds.


Movies are just better in French: Quebec has the best Video Experience of the top 10 cities in Canada

Posted: Mar 14, 2019

The Canadian city where mobile video is at its best is none other than the eponymous capital of Quebec. In our analysis of Video Experience in Canada's 10 largest cities, Opensignal found Quebec City ranked highest with a score of 73.1 out of 100. But it wasn't the only high achiever in the Francophone province. Montreal came in third with a Video Experience score of 72.2, just behind Calgary.

Latency is the new 5G speed battleground which will enable XR and AR

Posted: Mar 08, 2019

For many kinds of immersive interactive media, mobile download speed is not the only important measure of speed. For mixed or extended reality (XR), augmented reality (AR), 360-degree videos, and virtual reality (VR) the latency of a mobile network is even more important than speed because it enables the experience to feel immediate, real and responsive.

Mexico's 3 biggest cities buck the trend of urban 4G inconsistency

Posted: Mar 06, 2019

Opensignal’s latest report on the 5G opportunity highlighted how smartphone users often experience wide fluctuations in 4G Download Speed throughout the day, and that speeds at the quietest hour can be several times faster than at the busiest hours. We also observed that speed fluctuations experienced in different cities of the same country are often very dissimilar. However, our analysis of the three largest cities in Mexico show remarkably similar speed fluctuations.