Opensignal Insights

News and views on real-world mobile experience from our independent team of analysts and experts

Mobile video in Thailand is slow to load and experiences frequent interruptions

Posted on June 27, 2019

In our recent Mobile Network Experience report on Thailand, we found that Thai operators excelled in 4G Availability, providing a level of 4G access nearly unmatched in Southeast Asia, but we also...

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Top US summer vacation spots for a great mobile experience

Posted on June 26, 2019

As the summer months get into full swing, families across the U.S. are planning their balmy-weather vacations. And regardless of whether you are a seasoned or casual holiday traveller, the smartphone...

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3G and 4G networks remained widely available during Argentina's blackout

Posted on June 20, 2019

Opensignal observed an impact on our Argentinian users’ experience following the massive electrical failure which occurred shortly after 7 a.m. on Sunday, 16 June. However, despite the blackout...

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Argentina's 4G Availability during 16 June power outage

5G smartphone users experience 111.8 Mbps average download speed

Posted on June 20, 2019

5G is here, but how fast is it? In the first country to see widespread 5G adoption, South Korea, Opensignal’s analytics reveals the average download speed of 5G smartphone owners is 111.8 Mbps or 48...

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The winner of the Opensignal Copa América hails from outside South America

Posted on June 18, 2019

In the 103-year history of the Copa América, no team outside of CONMEBOL has won South America's most prestigious national football tournament, despite the fact that squads from other federations...

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Germany's rural 4G users still spend one-fourth of their time on 3G and 2G networks

Posted on June 13, 2019

In the first quarter of 2019, our smartphone users in Germany could on average access the internet over 4G networks 82.2% of the time when they were in the urban districts, but this dropped to just...

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Germany's smartphone users living in rural districts experience lower 4G Availability

Philippines mobile Video Experience: a big gap between operators

Posted: Mar 21, 2019

Opensignal’s latest report on the Philippines has highlighted how Smart closed the 4G Availability gap with the other incumbent, Globe. Smart and Globe tied for our 4G Availability award, both with scores passing the 70% mark, meaning our users with a 4G device and subscription were able to connect to an LTE network in 7 out of 10 attempts. But did that also mean smartphone users could enjoy seamless mobile experiences, regardless of their network provider? Well, not really.

Germany: analyzing 4G frequencies to understand the 5G auction

Posted: Mar 20, 2019

Spectrum holdings are a key determining factor of the mobile experience operators can deliver to their customers. This is why spectrum auctions are pivotal moments in the telecom industry which can dramatically change the service quality operators will be able to provide for years to come. In fact, the quality of the mobile experiences varies greatly depending on the frequency band users connect to. Higher frequency bands allow for more users to enjoy faster connections, while lower frequency bands cover wider areas but deliver, on average, lower speeds.


Movies are just better in French: Quebec has the best Video Experience of the top 10 cities in Canada

Posted: Mar 14, 2019

The Canadian city where mobile video is at its best is none other than the eponymous capital of Quebec. In our analysis of Video Experience in Canada's 10 largest cities, Opensignal found Quebec City ranked highest with a score of 73.1 out of 100. But it wasn't the only high achiever in the Francophone province. Montreal came in third with a Video Experience score of 72.2, just behind Calgary.

Latency is the new 5G speed battleground which will enable XR and AR

Posted: Mar 08, 2019

For many kinds of immersive interactive media, mobile download speed is not the only important measure of speed. For mixed or extended reality (XR), augmented reality (AR), 360-degree videos, and virtual reality (VR) the latency of a mobile network is even more important than speed because it enables the experience to feel immediate, real and responsive.

Mexico's 3 biggest cities buck the trend of urban 4G inconsistency

Posted: Mar 06, 2019

Opensignal’s latest report on the 5G opportunity highlighted how smartphone users often experience wide fluctuations in 4G Download Speed throughout the day, and that speeds at the quietest hour can be several times faster than at the busiest hours. We also observed that speed fluctuations experienced in different cities of the same country are often very dissimilar. However, our analysis of the three largest cities in Mexico show remarkably similar speed fluctuations.