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India

Opensignal reports and analyses are the definitive guide to understanding the true experience consumers receive on wireless networks.

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India, March 2021, Mobile Network Experience

By Hardik Khatri, March 2021

Our latest look at the Indian mobile network experience shows a highly competitive landscape, with operators striving to offer the best experience to their users in order to differentiate their services. In this report, our users across all four networks — Airtel, BSNL, Jio and Vi — reported improvements on the majority of metrics.

Global Mobile Network Experience Awards 2021

By Sam Fenwick, March 2021

Last year, to celebrate Opensignal’s 10th anniversary, we ranked the world's operators using our leading measures of the real-world mobile network experience. It was so well received that we’ve chosen to publish the awards again.

As price war subsides in India, mobile network experience becomes critical to understand churn

By Hardik Khatri, February 2021

Indian smartphone users on the three leading telecom networks, who changed their mobile service provider, had a worse experience before they switched compared to the typical mobile experience on their original network. Additionally, Vi lost subscribers to churn compared to its rivals  — Airtel and Jio — who gained new subscribers. By the end of 2020, Airtel had gained the highest proportion of users in 2020.

India’s top cities for mobile games experience

By Hardik Khatri, October 2020

Opensignal analyzed the mobile network experience in 48 of India’s largest cities to see how they stacked up on our Games Experience metric.

India, September 2020, Mobile Network Experience

By Hardik Khatri, Sam Fenwick, September 2020

We have examined the mobile network experience of the four main mobile network operators in India: Airtel, BSNL, Jio and Vi, and further delved deeper into 49 of India's largest cities, comparing the experience users received on these four operators. This is the first report in which we have treated Vodafone and Idea as a single operator – Vi.

Indian users in cities saw mobile speeds rise quickly post-COVID-19 lockdown

By Hardik Khatri, July 2020

Opensignal analyzed the Download Speed Experience seen by Indian smartphone users in the last five months to understand how their mobile network experience changed during COVID-19 compared to that observed before the lockdown.

India, April 2020, Mobile Network Experience

By Hardik Khatri, April 2020

Operators in India are now finding new ways to differentiate their services rather than undercutting each other, a strategy that was prevalent in the Indian mobile industry couple of years ago. The operators are now focused on growing their 4G subscriber bases by building up coverage and capacity.