Mobile Network Experience Report India September 2020

India

Mobile Network Experience Report
September 2020

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Hardik Khatri Technical Analyst
Sam Fenwick Senior Analyst

Key findings

Airtel wins India’s first-ever Games Experience award

In our first operator-level analysis of how our Indian users experience mobile games while playing over cellular networks, Airtel has come out on top, with a score of 55.6 out of 100. This measure of the mobile experience analyzes how the multiplayer mobile Games Experience is affected by mobile network conditions including latency, packet loss and jitter to determine the impact on gameplay. The higher the score, the less likely it is that our users felt that their experience was marred by cellular connectivity issues.

Our Airtel users continue to enjoy the best Video Experience in India

Airtel has won the Video Experience award for the fourth time in a row and this time round it was the only operator to place in the Good (55-65) category for this measure of the mobile experience. Its lead over the second-placed operator — Vi in this report and Vodafone in our previous one — rose from 2.4 points to 3.4 points despite the challenges faced by all operators in 2020.

Jio continues to reign supreme on 4G Availability and 4G Coverage Experience, but Airtel is closing in

Jio has kept hold of both the 4G Availability award and the 4G Coverage Experience award — it has won the former ever since we first started reporting on the Indian mobile network experience back in April 2017 and has now won the 4G Coverage Experience award for two reports in a row. That said, Airtel has continued to chip away at its dominance on both measures of the mobile experience.

Airtel holds onto the top spot for Download Speed Experience

Airtel has once again won our award for Download Speed Experience, this time with a score of 10.4 Mbps. However, newly created Vi is hard on its heels – our users on the merged Vodafone/Idea network observed average download speeds that were only 0.3 Mbps below those seen by their counterparts on Airtel – down from the lead of 0.6 Mbps that Airtel commanded over Vodafone in our last report.

Airtel remains the operator to beat

For the second report in a row, Airtel has won four of our awards outright – Video Experience, Games Experience (instead of Latency Experience which it won in our previous report), Voice App Experience and Download Speed Experience. Similarly, Jio has retained its grip on two awards, namely 4G Availability and 4G Coverage Experience, while ownership of the Upload Speed Experience award has smoothly passed from Vodafone to Vi.

New operator Vi comes out top for Upload Speed Experience

Vi, created from the merger of Vodafone and Idea, has won the Upload Speed Experience award with a score of 3.5 Mbps — beating second-placed Airtel by 0.7 Mbps (24.7%). The average upload speeds observed by our Vi users were 1.3 Mbps faster than those seen by their Jio counterparts. In our previous report, Vodafone (one of the two operators – the other being Idea – that combined to create Vi), won the Upload Speed Experience award and it cleanly passed on the award to its successor despite the distractions created by the merger and the COVID-19 pandemic.

Introduction

This is the first report in which we have treated Vodafone and Idea as a single operator – Vi – in line with the combined operator’s new branding that was announced on September 7, 2020. We have examined the mobile network experience of the four main mobile network operators in India: Airtel, BSNL, Jio and Vi, over a period of 90 days beginning May 1, 2020 to see how they fared, and further delved deeper into 49 of India's largest cities, comparing the experience users received on these four operators.

On the 5G front, the news has been mixed recently. For now, 4G is the most important mobile technology for mobile users across India. For example, the auction of 5G spectrum has been delayed until next year, partly due to the sector’s financial difficulties along with value for money concerns. Jio, Airtel and Vi have asked the government to lower the base price for the spectrum

On the other hand, Jio’s sister company, Jio Platforms has developed its own 5G solution and claims that it will be ready for deployment in 2021 which will benefit from the spectrum auction having been concluded. The move to develop its own network equipment has prompted UBS to predict that Jio might be able to deploy its 5G network at a reduced cost compared to its competition .

In addition to the cost of rolling out 5G, there’s also the need for many of the established operators to repay their retrospective dues to the government. While the Supreme Court’s decision to set a 10 year period reduces the immediate financial impact on India’s operators, the risk is that the more money paid to the government under this policy, the harder it will be for India’s operators to invest in the necessary new technologies — such as 5G — to improve the mobile network experience of India’s mobile users.

Opensignal Awards Table

Mobile Experience Awards, India
September 2020, India Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
September 2020, India
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Airtel
57.6
BSNL
35.8
Jio
52.3
Vi
54.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Video Experience

In addition to Airtel winning the Video Experience award for the fourth time in a row – with a score of 57.6, 3.4 points (6.3%) ahead of second-placed Vi – our Airtel users were the only ones who enjoyed a Good Video Experience (55-65). Vi and Jio had to settle for the next rating down – Fair (40-55) – while BSNL has remained in the Poor category (under 40) for this measure of the mobile experience.

Video Experience
in 0-100 points
Airtel
57.6
BSNL
35.8
Jio
52.3
Vi
54.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
57.9 (± 0.05) 43.1 (± 0.70) 52.3 (± 0.04) 57.8 (± 0.08)
3G Video Experience
29.2 (± 0.75) 34.4 (± 0.35) 33.8 (± 0.28)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2020 | © Opensignal Limited
4G Video Experience in 0-100 points
58 (± 0.05)
43 (± 0.70)
52 (± 0.04)
58 (± 0.08)
3G Video Experience in 0-100 points
29 (± 0.75)
34 (± 0.35)
34 (± 0.28)
Mobile Network Experience Report | September 2020 | © Opensignal Inc.

While Airtel’s lead increased slightly — up one point or 2.1 percentage points from our last report — not everything has gone its way. Our users of the three operators that we reported across this report and the last (which excludes Vi and the operators that merged to create it), all observed modest declines in their Video Experience (1.5% to 2.3%), likely due to headwinds from the challenges everyone has experienced in 2020 due to the COVID crisis and the resulting changes in user behavior.

Games Experience

This is the first time that Opensignal has assessed how mobile users experience real-time multiplayer mobile gaming across different operators in India. Airtel came out on top and won the Opensignal Games Experience award with a score of 55.6 out of a possible 100, ahead of newly merged Vi in second place.

Games Experience
in 0-100 points
Airtel
55.6
BSNL
37.1
Jio
50.1
Vi
55.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Games Experience
Supporting Metrics
in 0-100 points
4G Games Experience
56.3 (± 0.07) 39.1 (± 0.10) 50.1 (± 0.06) 62.8 (± 0.09)
3G Games Experience
33.8 (± 0.15) 36.7 (± 0.07) 35.9 (± 0.06)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2020 | © Opensignal Limited
4G Games Experience in 0-100 points
56 (± 0.07)
39 (± 0.10)
50 (± 0.06)
63 (± 0.09)
3G Games Experience in 0-100 points
34 (± 0.15)
37 (± 0.07)
36 (± 0.06)
Mobile Network Experience Report | September 2020 | © Opensignal Inc.

Measured on a scale of 0-100, Opensignal’s Games Experience metric quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Voice App Experience

Airtel has come top for Voice App Experience for the second report in a row, with a score of 75.5 out of 100. Both its score and the size of its lead — 1.1 points (1.4%) — have remained essentially unchanged since our last report, when Idea (now part of Vi) was placed second. Similarly little change has taken place from a category perspective, with Airtel retaining an Acceptable (74-80) rating, while our users on Jio’s and BSNL’s networks have continued to observe a Poor (66-74) Voice App Experience. Vi’s first score for this metric places it in the Acceptable category, alongside Airtel.

An Acceptable rating means that some of our users experienced perceptible call quality impairments. Short duration of clicking sounds or distortion were heard, and/or the volume may not have been sufficiently loud. However, they were generally able to comprehend without repetition. A Poor rating indicates that many users were dissatisfied and experienced call quality impairments. Distortion, clicking sounds or silence were experienced during their calls, which was perceptible and may have been annoying.

Voice App Experience
in 0-100 points
Airtel
75.5
BSNL
66.3
Jio
73.4
Vi
74.4
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Voice App Experience
Supporting Metrics
in 0-100 points
4G Voice App Experience
75.6 (± 0.03) 67.9 (± 0.27) 73.4 (± 0.03) 76.2 (± 0.03)
3G Voice App Experience
62.4 (± 0.36) 66.0 (± 0.18) 64.5 (± 0.14)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2020 | © Opensignal Limited
4G Voice App Experience in 0-100 points
76 (± 0.03)
68 (± 0.27)
73 (± 0.03)
76 (± 0.03)
3G Voice App Experience in 0-100 points
62 (± 0.36)
66 (± 0.18)
65 (± 0.14)
Mobile Network Experience Report | September 2020 | © Opensignal Inc.

Opensignal’s Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype, Facebook Messenger, etc. The measure uses a model derived from the International Telecommunication Union (ITU)-based approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality.

Download Speed Experience

Airtel has retained the top spot on Download Speed Experience for the sixth report in a row with a score of 10.4 Mbps. However, its lead has shrunk, with 0.3 Mbps (3.5%) separating it from second-placed Vi — compared with the lead of 0.6 Mbps (6%) it commanded over Vodafone’s score in our previous report. The average download speeds observed by our Airtel users rose by 0.3 Mbps to 10.4 Mbps, while those seen by our Jio users declined by 0.4 Mbps to fall below 7 Mbps. BSNL’s Download Speed Experience score fell by 0.2 Mbps compared with that in our last report to 2.7 Mbps.

Download Speed Experience
in Mbps
Airtel
10.4
BSNL
3.0
Jio
6.9
Vi
10.1
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
10.5 (± 0.02) 4.3 (± 0.07) 6.9 (± 0.01) 11.3 (± 0.02)
3G Download Speed
2.3 (± 0.04) 2.7 (± 0.02) 3.0 (± 0.02)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2020 | © Opensignal Limited
4G Download Speed in Mbps
11 (± 0.02)
4 (± 0.07)
7 (± 0.01)
11 (± 0.02)
3G Download Speed in Mbps
2 (± 0.04)
3 (± 0.02)
3 (± 0.02)
Mobile Network Experience Report | September 2020 | © Opensignal Inc.

When we break down Download Speed Experience by mobile technology generation, our Vi users observed the highest 4G and 3G average download speeds, indicating that the lower amount of time Vi users spend connected to 4G is a big factor on Vi users overall Download Experience position relative to Airtel.

Upload Speed Experience

Vi has comfortably won the Upload Speed Experience award with a score of 3.5 Mbps — 0.7 Mbps (24.7%) ahead of second-placed Airtel. This is not surprising, given the extent to which the operators that merged to create Vi — Vodafone and Idea — dominated this measure of the mobile experience in our last report. The combined operator’s score is also 56.1% higher than that of Jio’s and 4.3 times higher than that of BSNL’s. Meanwhile, our Airtel and Jio users observed declines of 0.1 Mbps (3.8%) and 0.3 Mbps (11.8%), respectively, in their average overall upload speeds.

Upload Speed Experience
in Mbps
Airtel
2.8
BSNL
1.0
Jio
2.3
Vi
3.5
0 1.25 2.5 3.75 5
The brackets represent confidence intervals.
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Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
2.9 (± 0.01) 1.7 (± 0.03) 2.3 (± 0.00) 4.0 (± 0.01)
3G Upload Speed
0.5 (± 0.01) 0.8 (± 0.01) 0.9 (± 0.01)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2020 | © Opensignal Limited
4G Upload Speed in Mbps
3 (± 0.01)
2 (± 0.03)
2 (± 0.00)
4 (± 0.01)
3G Upload Speed in Mbps
0 (± 0.01)
1 (± 0.01)
1 (± 0.01)
Mobile Network Experience Report | September 2020 | © Opensignal Inc.

Breaking our users’ Upload Speed Experience down by mobile technology generation, again our Vi users observed the fastest average upload speeds on both 4G and 3G networks — their average 4G upload speed of 4.0 Mbps was an impressive 1.2 Mbps above that seen by their Airtel counterparts. Meanwhile, our BSNL users observed faster 3G upload speeds than their counterparts on Airtel.

4G Availability

Jio once again has romped home to victory on 4G Availability. However, while the average proportion of time that our Jio users spent connected to 4G has increased by 0.5 of a percentage point since our last report to reach an impressive 98.7%, Airtel saw its score increase by 1.1 percentage points. As a consequence, Jio’s lead has dropped from 3.7 percentage points to 3.1.

4G Availability
% of time
Airtel
95.6
BSNL
57.5
Jio
98.7
Vi
84.1
0 25 50 75 100
The brackets represent confidence intervals.
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While these improvements are relatively modest when compared against the roughly six percentage point increases seen by our Airtel, Vodafone and Idea users in our previous report, they are still remarkable given the recent disruption caused by the COVID-19 pandemic.

4G Coverage Experience

Jio has won our 4G Coverage Experience award for the second time in a row, with a score of 9.3 out of 10. However, as with 4G Availability, second-placed Airtel outpaced Jio with its improvement since our last report. Airtel’s score rose by 0.4 points compared with Jio’s 0.1, causing Jio’s lead to drop from 2.4 (34.7%) to 2.1 (29.3%). Shifting our attention further down the table, while Vi has benefited significantly from its merger given that its score of 5.9 compares favorably against the scores of 4.0 and 4.5 observed previously by our Vodafone and Idea users respectively in our previous report, their combined score is still 1.3 points behind that of Airtel’s and 3.4 points behind Jio’s.

4G Coverage Experience
in 0-10 points
Airtel
7.2
BSNL
2.4
Jio
9.3
Vi
5.9
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Opensignal’s 4G Coverage Experience metric is a measure of how our mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by Opensignal users of all network operators.

Regional Analysis

In our regional analysis of 49 cities, we saw Airtel come close to challenging Jio’s dominance on 4G Availability in a majority of the cities although Jio continued to win almost all awards. However, as a result of the close results Jio did not make a clean sweep in 4G Availability: while Jio won in 48 cities outright it drew for the first place with Airtel in Coimbatore. Our users on Airtel’s network, on average, were able to connect to 4G services more than 95% of the time in 42 cities, while their Jio counterparts in Rajkot continue to enjoy the highest 4G Availability of 99.3% in a city.

In line with the national awards, Airtel dominated the regional Video Experience. Our Airtel users observed a Good Video Experience in 31 cities and a superior — Very Good — Video Experience in seven cities that include Tier 2 cities like Coimbatore (65.9), Vadodara (66.6) and Dhanbad (66.8). A Very Good Video Experience means generally fast loading times and only occasional stalling while streaming videos online on a smartphone.

Airtel won the majority of our regional Voice App Experience awards, despite the tight competition in this category. It was noteworthy that users on its network in Ahmedabad and Vadodara were the only ones to have perceived a Good Voice App Experience, on average, which means many users were satisfied, and only some users experienced minor quality impairments while using OTT Voice App services. This was also the case in regional Games Experience: Airtel won outright in 22 cities, tied with both Vi and Jio in five cities and tied with just Vi in four other cities.

In our analysis of regional speed metrics, we saw Airtel and Vi come neck-and-neck in 11 cities for Download Speed Experience and five for Upload Speed Experience. Our Airtel users in Hyderabad clocked the fastest regional Download Speed Experience of 14.5 Mbps — almost 40% faster than the national average. On the other hand, our Vi users saw the fastest regional Upload Speed Experience of 6.1 in Guwahati.

Select any region below to display individual breakdown

Agra

Video Experience
in Agra
in 0-100 points
Airtel
62.8
BSNL
46.8
Jio
50.9
Vi
52.6
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Games Experience
in Agra
in 0-100 points
Airtel
59.0
BSNL
39.3
Jio
53.3
Vi
61.6
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Voice App Experience
in Agra
in 0-100 points
Airtel
78.4
BSNL
73.0
Jio
74.9
Vi
77.5
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Download Speed Experience
in Agra
in Mbps
Airtel
12.5
BSNL
3.7
Jio
5.6
Vi
10.6
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Upload Speed Experience
in Agra
in Mbps
Airtel
3.5
BSNL
1.1
Jio
2.5
Vi
3.9
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4G Availability
in Agra
in %
Airtel
98.1
Jio
98.8
Vi
90.2
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Ahmadabad

Video Experience
in Ahmadabad
in 0-100 points
Airtel
64.1
BSNL
32.6
Jio
58.3
Vi
62.5
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Games Experience
in Ahmadabad
in 0-100 points
Airtel
74.9
BSNL
39.8
Jio
70.6
Vi
71.4
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Voice App Experience
in Ahmadabad
in 0-100 points
Airtel
80.2
BSNL
71.4
Jio
79.1
Vi
78.8
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Download Speed Experience
in Ahmadabad
in Mbps
Airtel
10.6
BSNL
2.7
Jio
7.8
Vi
12.7
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Upload Speed Experience
in Ahmadabad
in Mbps
Airtel
3.7
BSNL
1.0
Jio
2.6
Vi
5.4
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4G Availability
in Ahmadabad
in %
Airtel
98.4
Jio
99.1
Vi
93.1
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Allahabad

Video Experience
in Allahabad
in 0-100 points
Airtel
52.4
BSNL
34.2
Jio
51.1
Vi
53.2
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Games Experience
in Allahabad
in 0-100 points
Airtel
53.8
BSNL
37.3
Jio
53.4
Vi
53.5
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Voice App Experience
in Allahabad
in 0-100 points
Airtel
75.7
BSNL
65.6
Jio
75.5
Vi
71.7
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Download Speed Experience
in Allahabad
in Mbps
Airtel
7.4
BSNL
2.4
Jio
6.1
Vi
10.0
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Upload Speed Experience
in Allahabad
in Mbps
Airtel
2.2
BSNL
0.9
Jio
3.4
Vi
3.2
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4G Availability
in Allahabad
in %
Airtel
93.5
Jio
98.6
Vi
80.4
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Amritsar

Video Experience
in Amritsar
in 0-100 points
Airtel
59.4
BSNL
39.2
Jio
55.9
Vi
51.7
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Games Experience
in Amritsar
in 0-100 points
Airtel
41.3
BSNL
38.4
Jio
58.1
Vi
55.5
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Voice App Experience
in Amritsar
in 0-100 points
Airtel
72.7
BSNL
71.3
Jio
76.2
Vi
76.1
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Download Speed Experience
in Amritsar
in Mbps
Airtel
11.3
BSNL
3.5
Jio
7.0
Vi
8.6
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Upload Speed Experience
in Amritsar
in Mbps
Airtel
2.6
BSNL
0.6
Jio
3.5
Vi
4.6
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4G Availability
in Amritsar
in %
Airtel
97.0
Jio
98.4
Vi
88.1
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Aurangabad

Video Experience
in Aurangabad
in 0-100 points
Airtel
51.6
BSNL
30.5
Jio
48.3
Vi
47.6
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Games Experience
in Aurangabad
in 0-100 points
Airtel
65.7
BSNL
39.6
Jio
51.9
Vi
50.2
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Voice App Experience
in Aurangabad
in 0-100 points
Airtel
77.8
BSNL
69.9
Jio
73.6
Vi
72.6
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Download Speed Experience
in Aurangabad
in Mbps
Airtel
9.0
BSNL
2.8
Jio
5.3
Vi
7.7
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Upload Speed Experience
in Aurangabad
in Mbps
Airtel
3.9
BSNL
1.0
Jio
1.8
Vi
1.9
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4G Availability
in Aurangabad
in %
Airtel
95.9
Jio
98.6
Vi
75.6
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Bangalore

Video Experience
in Bangalore
in 0-100 points
Airtel
59.7
BSNL
39.7
Jio
58.1
Vi
58.4
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Games Experience
in Bangalore
in 0-100 points
Airtel
61.6
BSNL
38.7
Jio
61.3
Vi
61.7
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Voice App Experience
in Bangalore
in 0-100 points
Airtel
77.8
BSNL
69.7
Jio
76.9
Vi
76.5
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Download Speed Experience
in Bangalore
in Mbps
Airtel
11.2
BSNL
3.3
Jio
8.5
Vi
8.8
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Upload Speed Experience
in Bangalore
in Mbps
Airtel
2.4
BSNL
1.0
Jio
2.3
Vi
5.9
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4G Availability
in Bangalore
in %
Airtel
97.1
BSNL
24.0
Jio
98.4
Vi
90.4
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Bhopal

Video Experience
in Bhopal
in 0-100 points
Airtel
59.0
BSNL
31.6
Jio
59.3
Vi
59.2
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Games Experience
in Bhopal
in 0-100 points
Airtel
70.1
BSNL
39.0
Jio
67.7
Vi
66.3
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Voice App Experience
in Bhopal
in 0-100 points
Airtel
79.4
BSNL
68.2
Jio
78.4
Vi
77.9
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Download Speed Experience
in Bhopal
in Mbps
Airtel
10.3
BSNL
2.5
Jio
8.4
Vi
13.4
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Upload Speed Experience
in Bhopal
in Mbps
Airtel
3.9
BSNL
1.0
Jio
2.8
Vi
3.4
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4G Availability
in Bhopal
in %
Airtel
97.8
Jio
98.8
Vi
89.2
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Chandigarh

Video Experience
in Chandigarh
in 0-100 points
Airtel
59.3
BSNL
41.4
Jio
56.4
Vi
56.0
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Games Experience
in Chandigarh
in 0-100 points
Airtel
39.9
BSNL
38.6
Jio
56.1
Vi
57.8
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Voice App Experience
in Chandigarh
in 0-100 points
Airtel
72.2
BSNL
69.8
Jio
76.0
Vi
77.0
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Download Speed Experience
in Chandigarh
in Mbps
Airtel
10.5
BSNL
3.1
Jio
7.2
Vi
9.3
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Upload Speed Experience
in Chandigarh
in Mbps
Airtel
2.7
BSNL
1.0
Jio
3.5
Vi
4.5
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4G Availability
in Chandigarh
in %
Airtel
97.0
Jio
98.8
Vi
91.1
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Chennai

Video Experience
in Chennai
in 0-100 points
Airtel
66.0
BSNL
40.0
Jio
61.7
Vi
64.2
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Games Experience
in Chennai
in 0-100 points
Airtel
64.3
BSNL
38.5
Jio
63.9
Vi
64.2
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Voice App Experience
in Chennai
in 0-100 points
Airtel
78.2
BSNL
67.2
Jio
78.3
Vi
78.1
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Download Speed Experience
in Chennai
in Mbps
Airtel
11.5
BSNL
3.6
Jio
9.7
Vi
11.8
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Upload Speed Experience
in Chennai
in Mbps
Airtel
2.4
BSNL
0.9
Jio
2.4
Vi
5.3
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4G Availability
in Chennai
in %
Airtel
96.6
Jio
98.4
Vi
88.8
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Coimbatore

Video Experience
in Coimbatore
in 0-100 points
Airtel
65.9
BSNL
44.0
Jio
61.9
Vi
61.9
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Games Experience
in Coimbatore
in 0-100 points
Airtel
61.8
BSNL
39.0
Jio
62.4
Vi
65.3
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Voice App Experience
in Coimbatore
in 0-100 points
Airtel
78.3
BSNL
68.4
Jio
78.1
Vi
78.4
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Download Speed Experience
in Coimbatore
in Mbps
Airtel
12.5
BSNL
4.2
Jio
9.6
Vi
9.8
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Upload Speed Experience
in Coimbatore
in Mbps
Airtel
2.6
BSNL
1.7
Jio
2.4
Vi
5.5
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4G Availability
in Coimbatore
in %
Airtel
98.2
BSNL
79.0
Jio
98.5
Vi
89.0
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Delhi

Video Experience
in Delhi
in 0-100 points
Airtel
61.3
Jio
55.4
Vi
61.6
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Games Experience
in Delhi
in 0-100 points
Airtel
59.0
Jio
62.6
Vi
54.4
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Voice App Experience
in Delhi
in 0-100 points
Airtel
76.6
Jio
77.2
Vi
76.7
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Download Speed Experience
in Delhi
in Mbps
Airtel
10.9
Jio
7.4
Vi
11.2
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Upload Speed Experience
in Delhi
in Mbps
Airtel
1.7
Jio
2.3
Vi
2.9
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4G Availability
in Delhi
in %
Airtel
97.3
Jio
98.7
Vi
89.1
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Dhanbad

Video Experience
in Dhanbad
in 0-100 points
Airtel
66.8
Jio
52.9
Vi
56.7
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Games Experience
in Dhanbad
in 0-100 points
Airtel
68.2
Jio
58.2
Vi
50.8
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Voice App Experience
in Dhanbad
in 0-100 points
Airtel
79.1
Jio
78.0
Vi
76.9
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Download Speed Experience
in Dhanbad
in Mbps
Airtel
10.9
Jio
6.6
Vi
12.2
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Upload Speed Experience
in Dhanbad
in Mbps
Airtel
4.2
Jio
3.6
Vi
4.6
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4G Availability
in Dhanbad
in %
Airtel
96.9
Jio
98.9
Vi
91.7
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Faridabad

Video Experience
in Faridabad
in 0-100 points
Airtel
60.6
Jio
56.5
Vi
58.8
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Games Experience
in Faridabad
in 0-100 points
Airtel
60.1
Jio
65.1
Vi
60.2
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Voice App Experience
in Faridabad
in 0-100 points
Airtel
77.3
Jio
78.3
Vi
77.7
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Download Speed Experience
in Faridabad
in Mbps
Airtel
10.5
Jio
7.5
Vi
9.8
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Upload Speed Experience
in Faridabad
in Mbps
Airtel
2.0
Jio
2.4
Vi
3.4
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4G Availability
in Faridabad
in %
Airtel
98.4
Jio
98.9
Vi
91.4
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Ghaziabad

Video Experience
in Ghaziabad
in 0-100 points
Airtel
58.8
Jio
54.9
Vi
57.9
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Games Experience
in Ghaziabad
in 0-100 points
Airtel
58.5
Jio
63.8
Vi
55.9
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Voice App Experience
in Ghaziabad
in 0-100 points
Airtel
76.8
Jio
77.7
Vi
77.1
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Download Speed Experience
in Ghaziabad
in Mbps
Airtel
9.6
Jio
7.1
Vi
9.7
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Upload Speed Experience
in Ghaziabad
in Mbps
Airtel
1.8
Jio
2.4
Vi
2.7
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4G Availability
in Ghaziabad
in %
Airtel
97.8
Jio
98.8
Vi
90.0
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Guwahati

Video Experience
in Guwahati
in 0-100 points
Airtel
53.1
BSNL
40.3
Jio
55.7
Vi
60.4
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Games Experience
in Guwahati
in 0-100 points
Airtel
49.6
BSNL
36.6
Jio
51.3
Vi
56.5
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Voice App Experience
in Guwahati
in 0-100 points
Airtel
74.7
BSNL
66.6
Jio
75.6
Vi
76.8
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Download Speed Experience
in Guwahati
in Mbps
Airtel
7.5
BSNL
2.7
Jio
6.9
Vi
10.3
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Upload Speed Experience
in Guwahati
in Mbps
Airtel
1.8
BSNL
0.9
Jio
2.9
Vi
6.1
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4G Availability
in Guwahati
in %
Airtel
96.2
Jio
98.6
Vi
89.4
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Gwalior

Video Experience
in Gwalior
in 0-100 points
Airtel
59.2
BSNL
40.8
Jio
58.7
Vi
58.0
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Games Experience
in Gwalior
in 0-100 points
Airtel
67.6
BSNL
41.3
Jio
67.9
Vi
68.0
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Voice App Experience
in Gwalior
in 0-100 points
Airtel
79.8
BSNL
70.7
Jio
79.3
Vi
78.7
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Download Speed Experience
in Gwalior
in Mbps
Airtel
10.5
BSNL
2.7
Jio
7.7
Vi
11.3
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Upload Speed Experience
in Gwalior
in Mbps
Airtel
3.7
BSNL
1.1
Jio
3.4
Vi
3.2
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4G Availability
in Gwalior
in %
Airtel
98.0
Jio
98.9
Vi
90.7
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Howrah

Video Experience
in Howrah
in 0-100 points
Airtel
54.5
BSNL
40.2
Jio
52.3
Vi
52.0
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Games Experience
in Howrah
in 0-100 points
Airtel
44.9
BSNL
38.0
Jio
55.7
Vi
52.1
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Voice App Experience
in Howrah
in 0-100 points
Airtel
72.7
BSNL
68.2
Jio
75.8
Vi
73.6
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Download Speed Experience
in Howrah
in Mbps
Airtel
8.5
BSNL
3.2
Jio
6.9
Vi
10.2
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Upload Speed Experience
in Howrah
in Mbps
Airtel
1.5
BSNL
1.1
Jio
3.2
Vi
3.2
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4G Availability
in Howrah
in %
Airtel
96.4
Jio
98.7
Vi
85.6
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Hyderabad

Video Experience
in Hyderabad
in 0-100 points
Airtel
63.5
BSNL
40.5
Jio
60.1
Vi
53.3
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Games Experience
in Hyderabad
in 0-100 points
Airtel
66.4
BSNL
38.3
Jio
63.9
Vi
50.5
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Voice App Experience
in Hyderabad
in 0-100 points
Airtel
78.1
BSNL
67.1
Jio
77.9
Vi
72.9
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Download Speed Experience
in Hyderabad
in Mbps
Airtel
14.5
BSNL
3.6
Jio
8.8
Vi
8.9
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Upload Speed Experience
in Hyderabad
in Mbps
Airtel
4.9
BSNL
1.0
Jio
2.5
Vi
2.4
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4G Availability
in Hyderabad
in %
Airtel
95.7
BSNL
42.5
Jio
98.5
Vi
85.5
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Indore

Video Experience
in Indore
in 0-100 points
Airtel
59.1
BSNL
38.1
Jio
59.0
Vi
57.0
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Games Experience
in Indore
in 0-100 points
Airtel
68.3
BSNL
39.4
Jio
67.5
Vi
67.1
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Voice App Experience
in Indore
in 0-100 points
Airtel
78.6
BSNL
71.3
Jio
78.6
Vi
78.0
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Download Speed Experience
in Indore
in Mbps
Airtel
9.9
BSNL
3.1
Jio
8.2
Vi
13.6
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Upload Speed Experience
in Indore
in Mbps
Airtel
3.7
BSNL
0.9
Jio
3.2
Vi
3.0
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4G Availability
in Indore
in %
Airtel
97.8
Jio
98.8
Vi
90.4
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Jabalpur

Video Experience
in Jabalpur
in 0-100 points
Airtel
59.6
Jio
55.1
Vi
57.1
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Games Experience
in Jabalpur
in 0-100 points
Airtel
65.7
Jio
62.8
Vi
64.3
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Voice App Experience
in Jabalpur
in 0-100 points
Airtel
78.5
Jio
77.1
Vi
77.7
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Download Speed Experience
in Jabalpur
in Mbps
Airtel
10.4
Jio
7.0
Vi
12.9
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Upload Speed Experience
in Jabalpur
in Mbps
Airtel
3.7
Jio
2.8
Vi
3.7
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4G Availability
in Jabalpur
in %
Airtel
97.1
Jio
98.7
Vi
89.7
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Jaipur

Video Experience
in Jaipur
in 0-100 points
Airtel
56.4
BSNL
34.8
Jio
55.2
Vi
58.7
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Games Experience
in Jaipur
in 0-100 points
Airtel
54.1
BSNL
38.6
Jio
63.5
Vi
62.7
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Voice App Experience
in Jaipur
in 0-100 points
Airtel
76.1
BSNL
69.4
Jio
77.4
Vi
76.4
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Download Speed Experience
in Jaipur
in Mbps
Airtel
9.6
BSNL
2.8
Jio
7.7
Vi
10.2
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Upload Speed Experience
in Jaipur
in Mbps
Airtel
2.9
BSNL
1.0
Jio
4.9
Vi
3.0
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4G Availability
in Jaipur
in %
Airtel
96.4
Jio
98.8
Vi
89.5
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Jodhpur

Video Experience
in Jodhpur
in 0-100 points
Airtel
56.4
BSNL
35.3
Jio
57.3
Vi
62.0
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Games Experience
in Jodhpur
in 0-100 points
Airtel
57.6
BSNL
36.7
Jio
63.6
Vi
66.9
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Voice App Experience
in Jodhpur
in 0-100 points
Airtel
77.0
BSNL
66.7
Jio
78.1
Vi
78.4
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Download Speed Experience
in Jodhpur
in Mbps
Airtel
9.6
BSNL
2.7
Jio
8.6
Vi
11.9
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Upload Speed Experience
in Jodhpur
in Mbps
Airtel
2.8
BSNL
1.1
Jio
4.9
Vi
3.9
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4G Availability
in Jodhpur
in %
Airtel
96.5
Jio
99.0
Vi
87.2
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Kalyan-Dombivali

Video Experience
in Kalyan-Dombivali
in 0-100 points
Airtel
58.3
Jio
48.3
Vi
48.7
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Games Experience
in Kalyan-Dombivali
in 0-100 points
Airtel
69.4
Jio
62.0
Vi
55.0
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Voice App Experience
in Kalyan-Dombivali
in 0-100 points
Airtel
77.8
Jio
75.6
Vi
73.1
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Download Speed Experience
in Kalyan-Dombivali
in Mbps
Airtel
9.6
Jio
6.3
Vi
7.9
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Upload Speed Experience
in Kalyan-Dombivali
in Mbps
Airtel
3.0
Jio
1.9
Vi
2.6
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4G Availability
in Kalyan-Dombivali
in %
Airtel
97.4
Jio
98.3
Vi
77.8
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Kanpure

Video Experience
in Kanpure
in 0-100 points
Airtel
48.6
BSNL
33.7
Jio
48.7
Vi
55.4
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Games Experience
in Kanpure
in 0-100 points
Airtel
50.1
BSNL
36.4
Jio
52.8
Vi
52.2
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Voice App Experience
in Kanpure
in 0-100 points
Airtel
74.2
BSNL
67.5
Jio
75.0
Vi
72.6
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Download Speed Experience
in Kanpure
in Mbps
Airtel
6.3
BSNL
3.0
Jio
5.3
Vi
10.9
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Upload Speed Experience
in Kanpure
in Mbps
Airtel
2.1
BSNL
0.9
Jio
3.5
Vi
4.1
Download Image
4G Availability
in Kanpure
in %
Airtel
94.7
Jio
98.9
Vi
77.0
Download Image

Kolkata

Video Experience
in Kolkata
in 0-100 points
Airtel
55.3
BSNL
46.3
Jio
56.4
Vi
56.8
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Games Experience
in Kolkata
in 0-100 points
Airtel
51.0
BSNL
38.4
Jio
60.1
Vi
55.5
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Voice App Experience
in Kolkata
in 0-100 points
Airtel
74.5
BSNL
70.8
Jio
77.3
Vi
74.7
Download Image
Download Speed Experience
in Kolkata
in Mbps
Airtel
10.0
BSNL
3.3
Jio
8.4
Vi
11.9
Download Image
Upload Speed Experience
in Kolkata
in Mbps
Airtel
1.9
BSNL
1.3
Jio
3.5
Vi
3.7
Download Image
4G Availability
in Kolkata
in %
Airtel
95.6
Jio
98.4
Vi
87.2
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Kota

Video Experience
in Kota
in 0-100 points
Airtel
62.0
BSNL
40.4
Jio
55.9
Vi
61.6
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Games Experience
in Kota
in 0-100 points
Airtel
60.1
BSNL
43.9
Jio
64.5
Vi
60.1
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Voice App Experience
in Kota
in 0-100 points
Airtel
78.0
BSNL
73.4
Jio
78.1
Vi
75.7
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Download Speed Experience
in Kota
in Mbps
Airtel
11.4
BSNL
3.0
Jio
7.8
Vi
11.4
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Upload Speed Experience
in Kota
in Mbps
Airtel
3.5
BSNL
1.4
Jio
4.5
Vi
3.5
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4G Availability
in Kota
in %
Airtel
96.9
Jio
98.7
Vi
90.3
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Lucknow

Video Experience
in Lucknow
in 0-100 points
Airtel
49.6
BSNL
34.4
Jio
50.8
Vi
57.6
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Games Experience
in Lucknow
in 0-100 points
Airtel
50.4
BSNL
36.5
Jio
54.2
Vi
58.4
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Voice App Experience
in Lucknow
in 0-100 points
Airtel
74.2
BSNL
65.7
Jio
75.4
Vi
74.6
Download Image
Download Speed Experience
in Lucknow
in Mbps
Airtel
6.6
BSNL
2.8
Jio
6.0
Vi
10.4
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Upload Speed Experience
in Lucknow
in Mbps
Airtel
2.2
BSNL
0.9
Jio
3.3
Vi
3.3
Download Image
4G Availability
in Lucknow
in %
Airtel
94.5
Jio
98.8
Vi
79.7
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Ludhiana

Video Experience
in Ludhiana
in 0-100 points
Airtel
57.1
BSNL
39.7
Jio
54.9
Vi
55.1
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Games Experience
in Ludhiana
in 0-100 points
Airtel
39.9
BSNL
37.6
Jio
58.5
Vi
58.6
Download Image
Voice App Experience
in Ludhiana
in 0-100 points
Airtel
72.0
BSNL
68.8
Jio
76.3
Vi
77.1
Download Image
Download Speed Experience
in Ludhiana
in Mbps
Airtel
9.0
BSNL
3.6
Jio
7.0
Vi
9.3
Download Image
Upload Speed Experience
in Ludhiana
in Mbps
Airtel
2.5
BSNL
0.9
Jio
3.5
Vi
4.1
Download Image
4G Availability
in Ludhiana
in %
Airtel
97.7
Jio
99.0
Vi
89.2
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Madurai

Video Experience
in Madurai
in 0-100 points
Airtel
65.4
BSNL
43.8
Jio
56.5
Vi
57.4
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Games Experience
in Madurai
in 0-100 points
Airtel
59.3
BSNL
41.6
Jio
60.4
Vi
63.8
Download Image
Voice App Experience
in Madurai
in 0-100 points
Airtel
77.5
BSNL
70.3
Jio
77.5
Vi
77.1
Download Image
Download Speed Experience
in Madurai
in Mbps
Airtel
12.1
BSNL
4.1
Jio
6.7
Vi
8.2
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Upload Speed Experience
in Madurai
in Mbps
Airtel
2.5
BSNL
1.7
Jio
2.1
Vi
5.4
Download Image
4G Availability
in Madurai
in %
Airtel
97.9
BSNL
81.6
Jio
98.9
Vi
88.9
Download Image

Meerut

Video Experience
in Meerut
in 0-100 points
Airtel
62.1
BSNL
38.0
Jio
53.2
Vi
53.9
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Games Experience
in Meerut
in 0-100 points
Airtel
59.0
BSNL
37.9
Jio
53.0
Vi
59.0
Download Image
Voice App Experience
in Meerut
in 0-100 points
Airtel
78.1
BSNL
70.0
Jio
75.0
Vi
76.6
Download Image
Download Speed Experience
in Meerut
in Mbps
Airtel
11.8
BSNL
2.9
Jio
6.7
Vi
10.8
Download Image
Upload Speed Experience
in Meerut
in Mbps
Airtel
3.7
BSNL
1.0
Jio
2.5
Vi
3.9
Download Image
4G Availability
in Meerut
in %
Airtel
97.9
Jio
99.1
Vi
89.4
Download Image

Mumbai

Video Experience
in Mumbai
in 0-100 points
Airtel
61.1
Jio
54.8
Vi
58.3
Download Image
Games Experience
in Mumbai
in 0-100 points
Airtel
69.7
Jio
66.4
Vi
68.3
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Voice App Experience
in Mumbai
in 0-100 points
Airtel
77.4
Jio
76.5
Vi
77.3
Download Image
Download Speed Experience
in Mumbai
in Mbps
Airtel
10.3
Jio
8.5
Vi
9.9
Download Image
Upload Speed Experience
in Mumbai
in Mbps
Airtel
3.0
Jio
2.3
Vi
3.4
Download Image
4G Availability
in Mumbai
in %
Airtel
96.8
Jio
98.2
Vi
89.5
Download Image

Nagpur

Video Experience
in Nagpur
in 0-100 points
Airtel
53.6
BSNL
38.9
Jio
50.6
Vi
54.7
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Games Experience
in Nagpur
in 0-100 points
Airtel
65.2
BSNL
40.0
Jio
59.8
Vi
64.6
Download Image
Voice App Experience
in Nagpur
in 0-100 points
Airtel
77.5
BSNL
70.6
Jio
75.8
Vi
77.2
Download Image
Download Speed Experience
in Nagpur
in Mbps
Airtel
9.3
BSNL
3.1
Jio
5.7
Vi
10.6
Download Image
Upload Speed Experience
in Nagpur
in Mbps
Airtel
4.1
BSNL
1.1
Jio
2.1
Vi
2.5
Download Image
4G Availability
in Nagpur
in %
Airtel
96.9
Jio
98.8
Vi
85.5
Download Image

Nashik

Video Experience
in Nashik
in 0-100 points
Airtel
52.1
BSNL
28.3
Jio
43.6
Vi
50.0
Download Image
Games Experience
in Nashik
in 0-100 points
Airtel
63.0
BSNL
38.8
Jio
46.5
Vi
51.5
Download Image
Voice App Experience
in Nashik
in 0-100 points
Airtel
76.3
BSNL
69.4
Jio
71.7
Vi
72.4
Download Image
Download Speed Experience
in Nashik
in Mbps
Airtel
8.6
BSNL
2.3
Jio
4.7
Vi
9.0
Download Image
Upload Speed Experience
in Nashik
in Mbps
Airtel
3.7
BSNL
1.0
Jio
1.7
Vi
2.0
Download Image
4G Availability
in Nashik
in %
Airtel
95.1
BSNL
26.3
Jio
98.5
Vi
84.6
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Navi Mumbai

Patna

Video Experience
in Patna
in 0-100 points
Airtel
62.8
BSNL
34.8
Jio
55.9
Vi
53.8
Download Image
Games Experience
in Patna
in 0-100 points
Airtel
66.2
BSNL
37.9
Jio
61.2
Vi
59.6
Download Image
Voice App Experience
in Patna
in 0-100 points
Airtel
78.5
BSNL
67.8
Jio
78.4
Vi
78.0
Download Image
Download Speed Experience
in Patna
in Mbps
Airtel
9.9
BSNL
2.9
Jio
7.6
Vi
7.6
Download Image
Upload Speed Experience
in Patna
in Mbps
Airtel
3.3
BSNL
1.0
Jio
3.5
Vi
3.5
Download Image
4G Availability
in Patna
in %
Airtel
96.2
Jio
99.0
Vi
92.9
Download Image

Pimpri-Chinchwad

Video Experience
in Pimpri-Chinchwad
in 0-100 points
Airtel
55.7
Jio
50.7
Vi
53.1
Download Image
Games Experience
in Pimpri-Chinchwad
in 0-100 points
Airtel
71.4
Jio
54.5
Vi
60.2
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Voice App Experience
in Pimpri-Chinchwad
in 0-100 points
Airtel
79.1
Jio
74.6
Vi
73.8
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Download Speed Experience
in Pimpri-Chinchwad
in Mbps
Airtel
10.1
Jio
6.1
Vi
10.4
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Upload Speed Experience
in Pimpri-Chinchwad
in Mbps
Airtel
4.3
Jio
2.0
Vi
2.1
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4G Availability
in Pimpri-Chinchwad
in %
Airtel
94.6
Jio
98.2
Vi
85.8
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Pune

Video Experience
in Pune
in 0-100 points
Airtel
57.9
BSNL
41.9
Jio
52.2
Vi
54.6
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Games Experience
in Pune
in 0-100 points
Airtel
71.4
BSNL
42.5
Jio
57.1
Vi
60.2
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Voice App Experience
in Pune
in 0-100 points
Airtel
79.0
BSNL
70.9
Jio
75.8
Vi
74.7
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Download Speed Experience
in Pune
in Mbps
Airtel
11.3
BSNL
3.5
Jio
6.3
Vi
11.2
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Upload Speed Experience
in Pune
in Mbps
Airtel
4.5
BSNL
1.0
Jio
2.0
Vi
2.4
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4G Availability
in Pune
in %
Airtel
94.9
Jio
98.3
Vi
85.6
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Raipur

Video Experience
in Raipur
in 0-100 points
Airtel
56.5
Jio
48.3
Vi
55.7
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Games Experience
in Raipur
in 0-100 points
Airtel
64.2
Jio
55.7
Vi
58.0
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Voice App Experience
in Raipur
in 0-100 points
Airtel
77.9
Jio
75.3
Vi
75.6
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Download Speed Experience
in Raipur
in Mbps
Airtel
8.9
Jio
5.3
Vi
11.2
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Upload Speed Experience
in Raipur
in Mbps
Airtel
3.5
Jio
1.9
Vi
3.5
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4G Availability
in Raipur
in %
Airtel
97.6
Jio
98.8
Vi
93.1
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Rajkot

Video Experience
in Rajkot
in 0-100 points
Airtel
65.1
Jio
47.4
Vi
58.8
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Games Experience
in Rajkot
in 0-100 points
Airtel
73.9
Jio
59.4
Vi
66.6
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Voice App Experience
in Rajkot
in 0-100 points
Airtel
79.8
Jio
75.1
Vi
77.4
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Download Speed Experience
in Rajkot
in Mbps
Airtel
12.3
Jio
5.3
Vi
11.6
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Upload Speed Experience
in Rajkot
in Mbps
Airtel
3.9
Jio
2.0
Vi
3.9
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4G Availability
in Rajkot
in %
Airtel
98.2
Jio
99.3
Vi
91.5
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Ranchi

Video Experience
in Ranchi
in 0-100 points
Airtel
62.3
Jio
52.4
Vi
55.0
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Games Experience
in Ranchi
in 0-100 points
Airtel
62.6
Jio
55.8
Vi
45.4
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Voice App Experience
in Ranchi
in 0-100 points
Airtel
77.1
Jio
76.9
Vi
74.4
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Download Speed Experience
in Ranchi
in Mbps
Airtel
10.1
Jio
6.5
Vi
9.9
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Upload Speed Experience
in Ranchi
in Mbps
Airtel
3.1
Jio
3.2
Vi
3.6