Mobile Network Experience Report Tunisia October 2021

Tunisia

Mobile Network Experience Report
October 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Robert Wyrzykowski Senior Analyst

Key findings

Orange snatches the Games Experience award away from Tunisie Telecom

Tunisie Telecom was the first winner of our Games Experience award in our last report on mobile network experience in Tunisia. This time, however, Orange managed to pry the award out of the previous winner’s hands and secured first place with a score of 54 points on a 100-point scale. Opensignal’s Games Experience metric is a measure of how mobile users experience real-time multiplayer mobile gaming on an operator’s network. It analyzes how the multiplayer mobile Games Experience is affected by mobile network conditions including latency, packet loss and jitter.

Download Speed Experience is won by Tunisie Telecom

Our users on Tunisie Telecom saw the fastest average download speeds of 23.6 Mbps — 2.9 Mbps (14.1%) ahead of second-placed Ooredoo and 6.9 Mbps ahead of Orange. Average download speeds observed on these networks went above 20 Mbps. However, looking at 4G Download Speed, our users on all three Tunisian operators saw average 4G download speeds passing the 20 Mbps threshold. Again, Tunisie Telecom was the only operator whose average 4G Download Speed clocked in at 30 Mbps.

Ooredoo forces statistical ties against Tunisie Telecom for two awards

Tunisie Telecom won both the Video Experience and Upload Speed Experience awards outright in our first report on Tunisia. However, this time around, Ooredoo managed to force a statistical tie against the previous sole winner in these categories. Both Tunisie Telecom and Ooredoo placed in the Very Good category (65-75), for Video Experience which means generally fast loading times and only occasional stalling but the experience might have been somewhat inconsistent across users and/or video providers/resolutions. In terms of the Upload Speed Experience, our users on both statistically tied operators saw average upload speed of slightly over 9 Mbps.

All three operators tie on 4G Availability

Our 4G Availability metric shows the average proportion of time Opensignal users spent with a 4G or better connection on each operator's network. We saw a fierce competition for this award this time around. Ooredoo and Tunisie Telecom joined the previous sole winner Orange in sharing this award after forcing a three-way statistical tie. Our 4G users in Tunisia were, on average, connected to 4G or better services on their networks more than 80% of the time.

Orange and Ooredoo jointly win Voice App Experience and 4G Coverage Experience again

Voice App Experience and 4G Coverage Experience are two awards where we saw statistical ties between Orange and Ooredoo for two consecutive reports. For Voice App Experience, both operators placed in the Acceptable (74-80) category, which means some users experienced perceptible call quality impairments. Opensignal’s 4G Coverage Experience analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators. For this award, Orange and Ooredoo scored around 5.5-5.6 points, on a 10-point scale.

Introduction

In our second report on the mobile network experience in Tunisia, we see an even more competitive situation with more awards shared among operators compared with our previous report. This time, we observed only two outright wins, compared to five in the previous report — four of which were claimed by Tunisie Telecom. The operator successfully defended its Download Speed Experience award. However, Tunisie Telecom lost the Games Experience award to Orange, which is now this award’s sole holder.

In all our remaining awards, we see Ooredoo secure a series of joint wins. The operator shares two awards with their previous sole winner Tunisie Telecom (Video Experience and Upload Speed Experience). Ooredoo also jointly wins two awards with Orange (Voice App Experience and 4G Coverage Experience), just like in our previous report. On top of that, all three operators were in a statistical tie for our 4G Availability award, resulting in a joint win for all of them.

Our results in this report are based on measurements collected across the three main mobile operators in Tunisia – Ooredoo, Orange and Tunisie Telecom – over the period of 90 days between June 1, 2021 and August 29, 2021, to see how they fared.

Opensignal Awards Table

Mobile Experience Awards, Tunisia
October 2021, Tunisia Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
October 2021, Tunisia
Games Experience
Download Speed Experience
Mobile Experience Awards Draws
October 2021, Tunisia
Video Experience
Voice App Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Ooredoo
66.7
Orange
64.8
Tunisie Telecom
65.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Ooredoo
66.7
Orange
64.8
Tunisie Telecom
65.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Additional Metrics
in 0-100 points
4G Video Experience
70.7 (± 1.03) 67.9 (± 1.31) 69.7 (± 1.27)
3G Video Experience
57.2 (± 2.41) 57.4 (± 2.58) 55.5 (± 3.45)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Video Experience in 0-100 points
71 (± 1.03)
68 (± 1.31)
70 (± 1.27)
3G Video Experience in 0-100 points
57 (± 2.41)
57 (± 2.58)
56 (± 3.45)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Games Experience

Games Experience
in 0-100 points
Ooredoo
45.8
Orange
54.0
Tunisie Telecom
44.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Games Experience
Additional Metrics
in 0-100 points
4G Games Experience
54.4 (± 1.42) 58.7 (± 1.87) 48.7 (± 2.68)
3G Games Experience
36.2 (± 0.62) 43.6 (± 3.14) 38.0 (± 1.81)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Games Experience in 0-100 points
54 (± 1.42)
59 (± 1.87)
49 (± 2.68)
3G Games Experience in 0-100 points
36 (± 0.62)
44 (± 3.14)
38 (± 1.81)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
Ooredoo
77.4
Orange
78.3
Tunisie Telecom
73.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Additional Metrics
in 0-100 points
4G Voice App Experience
79.6 (± 0.60) 79.3 (± 0.63) 73.8 (± 1.15)
3G Voice App Experience
71.9 (± 1.23) 75.8 (± 1.32) 71.5 (± 1.97)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Voice App Experience in 0-100 points
80 (± 0.60)
79 (± 0.63)
74 (± 1.15)
3G Voice App Experience in 0-100 points
72 (± 1.23)
76 (± 1.32)
72 (± 1.97)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Ooredoo
20.7
Orange
16.7
Tunisie Telecom
23.6
0 6.25 12.5 18.75 25
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Additional Metrics
in Mbps
4G Download Speed
25.8 (± 0.68) 20.2 (± 0.68) 30.0 (± 1.08)
3G Download Speed
8.3 (± 0.45) 8.3 (± 0.50) 9.6 (± 0.75)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Download Speed in Mbps
26 (± 0.68)
20 (± 0.68)
30 (± 1.08)
3G Download Speed in Mbps
8 (± 0.45)
8 (± 0.50)
10 (± 0.75)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Ooredoo
9.0
Orange
7.7
Tunisie Telecom
9.4
0 2.5 5 7.5 10
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Additional Metrics
in Mbps
4G Upload Speed
11.9 (± 0.43) 9.9 (± 0.46) 12.5 (± 0.58)
3G Upload Speed
2.2 (± 0.17) 2.3 (± 0.16) 2.6 (± 0.25)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Upload Speed in Mbps
12 (± 0.43)
10 (± 0.46)
13 (± 0.58)
3G Upload Speed in Mbps
2 (± 0.17)
2 (± 0.16)
3 (± 0.25)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

4G Availability

4G Availability
% of time
Ooredoo
81.5
Orange
83.4
Tunisie Telecom
81.2
0 21.25 42.5 63.75 85
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Ooredoo
5.6
Orange
5.5
Tunisie Telecom
5.2
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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