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Tunisie Telecom was the first winner of our Games Experience award in our last report on mobile network experience in Tunisia. This time, however, Orange managed to pry the award out of the previous winner’s hands and secured first place with a score of 54 points on a 100-point scale. Opensignal’s Games Experience metric is a measure of how mobile users experience real-time multiplayer mobile gaming on an operator’s network. It analyzes how the multiplayer mobile Games Experience is affected by mobile network conditions including latency, packet loss and jitter.
Our users on Tunisie Telecom saw the fastest average download speeds of 23.6 Mbps — 2.9 Mbps (14.1%) ahead of second-placed Ooredoo and 6.9 Mbps ahead of Orange. Average download speeds observed on these networks went above 20 Mbps. However, looking at 4G Download Speed, our users on all three Tunisian operators saw average 4G download speeds passing the 20 Mbps threshold. Again, Tunisie Telecom was the only operator whose average 4G Download Speed clocked in at 30 Mbps.
Tunisie Telecom won both the Video Experience and Upload Speed Experience awards outright in our first report on Tunisia. However, this time around, Ooredoo managed to force a statistical tie against the previous sole winner in these categories. Both Tunisie Telecom and Ooredoo placed in the Very Good category (65-75), for Video Experience which means generally fast loading times and only occasional stalling but the experience might have been somewhat inconsistent across users and/or video providers/resolutions. In terms of the Upload Speed Experience, our users on both statistically tied operators saw average upload speed of slightly over 9 Mbps.
Our 4G Availability metric shows the average proportion of time Opensignal users spent with a 4G or better connection on each operator's network. We saw a fierce competition for this award this time around. Ooredoo and Tunisie Telecom joined the previous sole winner Orange in sharing this award after forcing a three-way statistical tie. Our 4G users in Tunisia were, on average, connected to 4G or better services on their networks more than 80% of the time.
Voice App Experience and 4G Coverage Experience are two awards where we saw statistical ties between Orange and Ooredoo for two consecutive reports. For Voice App Experience, both operators placed in the Acceptable (74-80) category, which means some users experienced perceptible call quality impairments. Opensignal’s 4G Coverage Experience analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators. For this award, Orange and Ooredoo scored around 5.5-5.6 points, on a 10-point scale.
In our second report on the mobile network experience in Tunisia, we see an even more competitive situation with more awards shared among operators compared with our previous report. This time, we observed only two outright wins, compared to five in the previous report — four of which were claimed by Tunisie Telecom. The operator successfully defended its Download Speed Experience award. However, Tunisie Telecom lost the Games Experience award to Orange, which is now this award’s sole holder.
In all our remaining awards, we see Ooredoo secure a series of joint wins. The operator shares two awards with their previous sole winner Tunisie Telecom (Video Experience and Upload Speed Experience). Ooredoo also jointly wins two awards with Orange (Voice App Experience and 4G Coverage Experience), just like in our previous report. On top of that, all three operators were in a statistical tie for our 4G Availability award, resulting in a joint win for all of them.
Our results in this report are based on measurements collected across the three main mobile operators in Tunisia – Ooredoo, Orange and Tunisie Telecom – over the period of 90 days between June 1, 2021 and August 29, 2021, to see how they fared.
| Mobile Experience Awards Tunisia | |||
|---|---|---|---|
October 2021,
Tunisia Report
|
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
Video Experience
| |||
Games Experience
| |||
Voice App Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
4G Availability
| |||
4G Coverage Experience
| |||
|
Mobile Experience Awards Winners
|
October 2021,
Tunisia
|
|---|---|
|
Games Experience
|
O
Orange
|
|
Download Speed Experience
|
T
Tunisie Telecom
|
|
Mobile Experience Awards Draws
|
October 2021, Tunisia
|
|---|---|
|
Video Experience
|
O
Ooredoo
T
Tunisie Telecom
|
|
Voice App Experience
|
O
Ooredoo
O
Orange
|
|
Upload Speed Experience
|
O
Ooredoo
T
Tunisie Telecom
|
|
4G Availability
|
O
Ooredoo
O
Orange
T
Tunisie Telecom
|
|
4G Coverage Experience
|
O
Ooredoo
O
Orange
|
|
Video Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Video Experience
| 70.7 (± 1.03) | 67.9 (± 1.31) | 69.7 (± 1.27) |
|
3G Video Experience
| 57.2 (± 2.41) | 57.4 (± 2.58) | 55.5 (± 3.45) |
| 4G Video Experience | in 0-100 points |
|
O
Ooredoo
|
71 (± 1.03) |
|
O
Orange
|
68 (± 1.31) |
|
T
Tunisie Telecom
|
70 (± 1.27) |
| 3G Video Experience | in 0-100 points |
|
O
Ooredoo
|
57 (± 2.41) |
|
O
Orange
|
57 (± 2.58) |
|
T
Tunisie Telecom
|
56 (± 3.45) |
|
Games Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Games Experience
| 54.4 (± 1.42) | 58.7 (± 1.87) | 48.7 (± 2.68) |
|
3G Games Experience
| 36.2 (± 0.62) | 43.6 (± 3.14) | 38.0 (± 1.81) |
| 4G Games Experience | in 0-100 points |
|
O
Ooredoo
|
54 (± 1.42) |
|
O
Orange
|
59 (± 1.87) |
|
T
Tunisie Telecom
|
49 (± 2.68) |
| 3G Games Experience | in 0-100 points |
|
O
Ooredoo
|
36 (± 0.62) |
|
O
Orange
|
44 (± 3.14) |
|
T
Tunisie Telecom
|
38 (± 1.81) |
|
Voice App Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Voice App Experience
| 79.6 (± 0.60) | 79.3 (± 0.63) | 73.8 (± 1.15) |
|
3G Voice App Experience
| 71.9 (± 1.23) | 75.8 (± 1.32) | 71.5 (± 1.97) |
| 4G Voice App Experience | in 0-100 points |
|
O
Ooredoo
|
80 (± 0.60) |
|
O
Orange
|
79 (± 0.63) |
|
T
Tunisie Telecom
|
74 (± 1.15) |
| 3G Voice App Experience | in 0-100 points |
|
O
Ooredoo
|
72 (± 1.23) |
|
O
Orange
|
76 (± 1.32) |
|
T
Tunisie Telecom
|
72 (± 1.97) |
|
Download Speed Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in Mbps | |||
|
4G Download Speed
| 25.8 (± 0.68) | 20.2 (± 0.68) | 30.0 (± 1.08) |
|
3G Download Speed
| 8.3 (± 0.45) | 8.3 (± 0.50) | 9.6 (± 0.75) |
| 4G Download Speed | in Mbps |
|
O
Ooredoo
|
26 (± 0.68) |
|
O
Orange
|
20 (± 0.68) |
|
T
Tunisie Telecom
|
30 (± 1.08) |
| 3G Download Speed | in Mbps |
|
O
Ooredoo
|
8 (± 0.45) |
|
O
Orange
|
8 (± 0.50) |
|
T
Tunisie Telecom
|
10 (± 0.75) |
|
Upload Speed Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in Mbps | |||
|
4G Upload Speed
| 11.9 (± 0.43) | 9.9 (± 0.46) | 12.5 (± 0.58) |
|
3G Upload Speed
| 2.2 (± 0.17) | 2.3 (± 0.16) | 2.6 (± 0.25) |
| 4G Upload Speed | in Mbps |
|
O
Ooredoo
|
12 (± 0.43) |
|
O
Orange
|
10 (± 0.46) |
|
T
Tunisie Telecom
|
13 (± 0.58) |
| 3G Upload Speed | in Mbps |
|
O
Ooredoo
|
2 (± 0.17) |
|
O
Orange
|
2 (± 0.16) |
|
T
Tunisie Telecom
|
3 (± 0.25) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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