Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
In Opensignal's measure of the mobile multiplayer gaming experience, Tunisie Telecom leads the competition by almost five points on a 100-point scale, as Ooredoo and Orange scored 47.1 and 45.4 points respectively. Games Experience analyzes how the multiplayer experience of genres that include games such as Fortnite, Arena of Valor and PUBG is affected by mobile network conditions. We measure network characteristics including latency, packet loss and jitter to determine the impact on gameplay and the overall multiplayer Games Experience.
Tunisie Telecom won the Video Experience award with a score of 67.8 on a 100-point scale, while Ooredoo and Orange scored 66.1 and 64.8 points, respectively. Although the difference among the three operators was but three points, Orange placed in the Good category (55-65 points), while both Tunisie Telecom and Ooredoo achieved a Very Good score (65-75 points). Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams using an ITU-based approach to convert technical characteristics of the video test into a measure of perceived video experience.
Tunisie Telecom had the highest scores for both Download Speed Experience and Upload Speed Experience — and by impressive margins. Our Tunisie Telecom users enjoyed average download speeds that were 4.5 Mbps (24.6%) faster than their counterparts on second-placed Ooredoo. In addition, Tunisie Telecom’s Upload Speed Experience score was 0.8 Mbps (10.8%) faster than on Ooredoo, which again came second.
Although the three operators were separated by only 2.2 points on a 100-point scale, this time Ooredoo and Orange shared the first place with 78.2 and 78.0 points respectively, while Tunisie Telecom followed behind with a score of 76. Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype, Facebook Messenger etc.
Orange won the 4G Availability award with a score of 85.1%, while Ooredoo and Tunisie Telecom scored 82.7% and 82% respectively. This means that users with a 4G device and subscription on all three networks on average spent more than 80% of their time connected to 4G services.
Our first analysis of the mobile experience at the operator-level in Tunisia reveals that Tunisie Telecom has come up top for four out of seven of our metrics, winning two of our experiential awards (Video Experience and Games Experience), and both our speed awards — Download Speed Experience and Upload Speed Experience. On the other hand, Orange won the 4G Availability award and shared the first place with Ooredoo in 4G Coverage Experience and Voice App Experience.
In this report we examined the mobile network experience of the three main mobile network operators in Tunisia: Ooredoo, Orange and Tunisie Telecom, over a period of 90 days beginning December 1, 2020 and ending February 28, 2021, to see how they fared.
| Mobile Experience Awards Tunisia | |||
|---|---|---|---|
April 2021,
Tunisia Report
|
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
Video Experience
| |||
Games Experience
| |||
Voice App Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
4G Availability
| |||
4G Coverage Experience
| |||
|
Mobile Experience Awards Winners
|
April 2021,
Tunisia
|
|---|---|
|
Video Experience
|
T
Tunisie Telecom
|
|
Games Experience
|
T
Tunisie Telecom
|
|
Download Speed Experience
|
T
Tunisie Telecom
|
|
Upload Speed Experience
|
T
Tunisie Telecom
|
|
4G Availability
|
O
Orange
|
|
Mobile Experience Awards Draws
|
April 2021, Tunisia
|
|---|---|
|
Voice App Experience
|
O
Ooredoo
O
Orange
|
|
4G Coverage Experience
|
O
Ooredoo
O
Orange
|
|
Video Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Video Experience
| 72.9 (± 0.76) | 69.7 (± 0.92) | 73.7 (± 0.91) |
|
3G Video Experience
| 52.4 (± 2.04) | 55.2 (± 2.04) | 55.3 (± 2.83) |
| 4G Video Experience | in 0-100 points |
|
O
Ooredoo
|
73 (± 0.76) |
|
O
Orange
|
70 (± 0.92) |
|
T
Tunisie Telecom
|
74 (± 0.91) |
| 3G Video Experience | in 0-100 points |
|
O
Ooredoo
|
52 (± 2.04) |
|
O
Orange
|
55 (± 2.04) |
|
T
Tunisie Telecom
|
55 (± 2.83) |
|
Games Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Games Experience
| 56.9 (± 0.86) | 49.7 (± 1.28) | 59.8 (± 1.82) |
|
3G Games Experience
| 36.8 (± 0.51) | 39.7 (± 1.11) | 39.3 (± 2.00) |
| 4G Games Experience | in 0-100 points |
|
O
Ooredoo
|
57 (± 0.86) |
|
O
Orange
|
50 (± 1.28) |
|
T
Tunisie Telecom
|
60 (± 1.82) |
| 3G Games Experience | in 0-100 points |
|
O
Ooredoo
|
37 (± 0.51) |
|
O
Orange
|
40 (± 1.11) |
|
T
Tunisie Telecom
|
39 (± 2.00) |
|
Voice App Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Voice App Experience
| 80.6 (± 0.36) | 79.0 (± 0.52) | 77.7 (± 0.72) |
|
3G Voice App Experience
| 73.4 (± 0.95) | 76.1 (± 1.00) | 72.4 (± 1.48) |
| 4G Voice App Experience | in 0-100 points |
|
O
Ooredoo
|
81 (± 0.36) |
|
O
Orange
|
79 (± 0.52) |
|
T
Tunisie Telecom
|
78 (± 0.72) |
| 3G Voice App Experience | in 0-100 points |
|
O
Ooredoo
|
73 (± 0.95) |
|
O
Orange
|
76 (± 1.00) |
|
T
Tunisie Telecom
|
72 (± 1.48) |
|
Download Speed Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in Mbps | |||
|
4G Download Speed
| 24.5 (± 0.63) | 20.6 (± 0.60) | 30.4 (± 1.00) |
|
3G Download Speed
| 6.2 (± 0.23) | 6.6 (± 0.24) | 7.3 (± 0.35) |
| 4G Download Speed | in Mbps |
|
O
Ooredoo
|
24 (± 0.63) |
|
O
Orange
|
21 (± 0.60) |
|
T
Tunisie Telecom
|
30 (± 1.00) |
| 3G Download Speed | in Mbps |
|
O
Ooredoo
|
6 (± 0.23) |
|
O
Orange
|
7 (± 0.24) |
|
T
Tunisie Telecom
|
7 (± 0.35) |
|
Upload Speed Experience
Additional Metrics |
O
Ooredoo
|
O
Orange
|
T
Tunisie Telecom
|
|---|---|---|---|
| in Mbps | |||
|
4G Upload Speed
| 10.5 (± 0.31) | 9.1 (± 0.34) | 11.4 (± 0.48) |
|
3G Upload Speed
| 1.4 (± 0.06) | 1.8 (± 0.08) | 1.7 (± 0.09) |
| 4G Upload Speed | in Mbps |
|
O
Ooredoo
|
11 (± 0.31) |
|
O
Orange
|
9 (± 0.34) |
|
T
Tunisie Telecom
|
11 (± 0.48) |
| 3G Upload Speed | in Mbps |
|
O
Ooredoo
|
1 (± 0.06) |
|
O
Orange
|
2 (± 0.08) |
|
T
Tunisie Telecom
|
2 (± 0.09) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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