Mobile Network Experience Report Libya October 2021

Libya

Mobile Network Experience Report
October 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Sam Fenwick Senior Analyst

Key findings

Libyana draws level with Al-Madar on Download Speed Experience

In our past two reports on the Libyan mobile network experience, our users on Al-Madar’s network observed the fastest speeds. This time around, our users did not observe a statistically significant difference between the two operators and so they are joint winners of the Download Speed Experience award. This change was driven by a 0.8 Mbps increase in the average speeds seen by our Libyana users, while their Al-Madar counterparts saw theirs rise by a more modest 0.3 Mbps.

Al-Madar still wins all our experiential awards, but Libyana has reduced its lead

For the third report in a row, Al-Madar is the winner of our Video Experience, Games Experience and Voice App Experience awards. However, its margin of victory across all three categories has dropped since our last report. Al-Madar’s score for Video Experience was 3.1 points higher than Libyana’s (down from 7.3 points), ahead by 0.8 points for Games Experience (down from 2.4 points) and in front for Voice App Experience by 2.3 points (down from 3.3 points). In addition, Libyana has joined Al-Madar in the Fair (40-55) category for Video Experience due to a 4.7 point increase in its score since our previous report. A Fair Video Experience indicates that our users on average did not have a good experience either with higher resolution videos (very slow loading times and prolonged stalling) or with some video streaming providers. However, their experience on lower resolution videos from some providers may have been sufficient.

Our Libyana users saw the fastest upload speeds

Libyana wins the Upload Speed Experience award for the second time in a row, this time with a score of 2.8 Mbps versus Al-Madar’s 2.5 Mbps. Both operators’ scores have risen by 0.5 Mbps (19.4-27%) since our last report. Upload speeds are becoming increasingly important given that social media is encouraging users to share videos and images via their smartphones.

Libyana increases its 4G Availability victory margin, while narrowing Al-Madar’s 4G Coverage Experience lead

Libyana has significantly extended the respectable 4G Availability lead that it commanded in our last report. 4G Availability represents the proportion of time that our users connected to 4G service. The operator’s 4G Availability score increased by 3.6 percentage points to 67.5%, while Al-Madar’s rose by 0.6 percentage points to 61.6%. These changes caused Libyana’s lead to increase from 2.9 percentage points to 5.9 percentage points. 4G Availability is one of our most important measures of the mobile experience given the superior mobile experience users typically enjoy when connected to 4G instead of older generations of mobile technology. While Al-Madar still wins the 4G Coverage Experience award, its lead over Libyana has fallen since our last report. Back then, Al-Madar led Libyana by 0.5 points, but this has dropped to 0.3 points, as the two operators’ scores have risen by 0.4 and 0.6 points, respectively. 4G Coverage Experience analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

Introduction

Now that the Second Libyan Civil War is over, Libyan Telecommunications and Information Technology Company (LPTIC) has been focusing on restoring and developing the country’s telecom networks. In early September LPTIC announced that work had begun on its infrastructure development programme to deploy LTE services and improve communications in southern Libya. Al-Madar, Libyana and ISP Libya Telecom and Technology (LTT) are in the process of extending 4G services to Wadi al-Shati, Wadi al-Ajal, Wadi al-Hayat, Owainat, Sharqiya and Qatrun districts as part of this initiative’s first phase. These improvements are scheduled for completion by the end of October. A second phase will follow and expand coverage to additional areas including Qabroun.

As part of the current scheme of work, in September, Libyana received the necessary equipment to improve 4G coverage in the municipality of Ghat, located on the border with Algeria in southwestern Libya. Work has already begun to improve coverage between Ghat Al-Madinah, Al-Birkey and Tahalah.

Al-Madar still dominates our awards table, having successfully defended the Video Experience, Games Experience, Voice App Experience and 4G Coverage Experience awards from our last report. However, Libyana retains the 4G Availability and Upload Speed Experience awards, and now shares the Download Speed Experience award with Al-Madar.

In this report we examined the mobile network experience of the two main mobile network operators in Libya: Al-Madar and Libyana, over the period of 90 days starting June 1, 2021, and ending August 29, 2021, to see how they fared. Look out for our next report in April 2022 to see how the work of LPTIC and the country’s operators has changed the Libyan mobile network experience.

Opensignal Awards Table

Mobile Experience Awards, Libya
October 2021, Libya Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
October 2021, Libya
Video Experience
Games Experience
Voice App Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Mobile Experience Awards Draws
October 2021, Libya
Download Speed Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Al-Madar
44.2
Libyana
41.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Al-Madar
44.2
Libyana
41.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Additional Metrics
in 0-100 points
4G Video Experience
62.5 (± 2.04) 49.8 (± 1.55)
3G Video Experience
26.7 (± 3.83) 31.1 (± 3.67)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Video Experience in 0-100 points
62 (± 2.04)
50 (± 1.55)
3G Video Experience in 0-100 points
27 (± 3.83)
31 (± 3.67)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Games Experience

Games Experience
in 0-100 points
Al-Madar
34.5
Libyana
33.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Games Experience
Additional Metrics
in 0-100 points
4G Games Experience
38.3 (± 0.71) 38.6 (± 0.64)
3G Games Experience
32.0 (± 0.36) 29.7 (± 0.41)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Games Experience in 0-100 points
38 (± 0.71)
39 (± 0.64)
3G Games Experience in 0-100 points
32 (± 0.36)
30 (± 0.41)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
Al-Madar
64.4
Libyana
62.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Additional Metrics
in 0-100 points
4G Voice App Experience
69.8 (± 0.72) 69.3 (± 0.77)
3G Voice App Experience
59.2 (± 1.14) 53.8 (± 1.29)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Voice App Experience in 0-100 points
70 (± 0.72)
69 (± 0.77)
3G Voice App Experience in 0-100 points
59 (± 1.14)
54 (± 1.29)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Al-Madar
6.6
Libyana
6.2
0 1.875 3.75 5.625 7.5
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Additional Metrics
in Mbps
4G Download Speed
10.8 (± 0.34) 9.4 (± 0.33)
3G Download Speed
2.6 (± 0.09) 2.6 (± 0.14)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Download Speed in Mbps
11 (± 0.34)
9 (± 0.33)
3G Download Speed in Mbps
3 (± 0.09)
3 (± 0.14)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Al-Madar
2.5
Libyana
2.8
0 1.25 2.5 3.75 5
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Additional Metrics
in Mbps
4G Upload Speed
4.1 (± 0.14) 4.5 (± 0.14)
3G Upload Speed
1.0 (± 0.05) 0.7 (± 0.09)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2021 | © Opensignal Limited
4G Upload Speed in Mbps
4 (± 0.14)
5 (± 0.14)
3G Upload Speed in Mbps
1 (± 0.05)
1 (± 0.09)
Mobile Network Experience Report | October 2021 | © Opensignal Inc.

4G Availability

4G Availability
% of time
Al-Madar
61.6
Libyana
67.5
0 17.5 35 52.5 70
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Al-Madar
4.9
Libyana
4.6
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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