Turning to our analysis of the mobile experience in 24 of Germany’s cities, Telekom wins 51 awards outright out of a possible 144 and is a joint winner for another 86 awards. Telekom’s outright city wins include 19 for both Download Speed Experience and for Upload Speed Experience.
In contrast, O2 racks up only three outright wins — for 4G Availability in Dortmund, Duisburg and Essen — and is a joint winner for 51 awards. Vodafone did not win outright at the city-level but it is a joint winner for 90 city-level awards. Across the 24 cities and six metrics, our users saw three-way statistical ties for 47 city-level awards.
4G Availability for our Telekom users ranged between 95.1% in Nuremberg to 87.9% in Stuttgart, while that for our O2 users varied between the 96.1% reported in Essen to 88.7% in Freiberg. Vodafone’s 4G Availability scores were between 95.2% in Bremen and 88.7% in Aachen. Of the three operators, O2 had 95% or higher scores in five cities (Essen, Bremen, Nuremberg, Dusseldorf and Berlin), while the same was true for Telekom and Vodafone in just one city each.
Average download speeds varied between the 82.1 Mbps seen by our Telekom users in Bonn and the 17.9 Mbps reported by our O2 users in Saarbrucken, while the operators’ Upload Speed Experience scores were between Telekom’s score of 20.2 Mbps in Bonn and O2’s score of 9.1 Mbps in Freiberg.
Telekom racks up eight sole wins and 16 joint wins for Video Experience, while Vodafone and O2 have 16 and two joint wins, respectively. Our Telekom users had an Excellent (75 or above) Video Experience in all 24 cities — Vodafone fell short of the same achievement due to Very Good (65-75) ratings in Bonn and Saarbrucken, while O2 was further off the mark with only 10 Excellent ratings — it placed in the Very Good category in the remaining 14 cities.
Both Telekom and Vodafone are joint winners for Games Experience in 20 cities, but Telekom is the outright winner in another four. O2 is a joint winner in 15 cities. Only our Telekom users in five cities — Dresden, Bochum, Bonn, Cologne and Dortmund — placed in the Excellent (85 or above) category. Our Telekom users in the remaining cities had a Good (75-85) Games Experience as did our Vodafone users in all 24 cities. O2 placed in the Good category in all but Freiburg and Augsburg, where it fell into the Fair (65-75) category.
There is less differentiation between the operators in terms of Voice App Experience as there is only a single outright win — Telekom in Bonn. In addition, all three operators placed in the Good (80-87) category, with just two exceptions — our O2 users reported having an Acceptable (74-80) experience in Bremen and Augsburg.
Select any region or city below to display individual breakdown