Mobile Network Experience Report Egypt March 2021

Egypt

Mobile Network Experience Report
March 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Hardik Khatri Technical Analyst

Key findings

Vodafone becomes Egypt’s first operator to push past the 80% 4G Availability mark

While Vodafone wins the 4G Availability award, our users across all four networks in Egypt saw noteworthy increases in the amount of time they were able to spend connected to 4G services. Orange, Vodafone and WE’s 4G Availability scores surged by 1.2-1.3 percentage points, and Etisalat’s score grew by an even greater 2.4 percentage points. As a result, Vodafone has surpassed the 80% 4G Availability milestone and won our award outright with a score of 80.9, while Orange, Etisalat and WE were close behind with scores of 78.9%, 76.1% and 74.2%, respectively. This means that our Vodafone 4G users, on average, were able to connect to a 4G service more than eight times out of 10.

WE claims Opensignal’s Download Speed Experience award

Last time around, WE and Orange were deadlocked for our Download Speed Experience award, but now WE wins this category outright with our users’ download speeds averaging 13.5 Mbps on its network. This resulted from a 0.1 Mbps improvement reported by our WE users and a 0.6 Mbps decline reported by their counterparts connected to Orange. However, Orange and Etisalat’s scores were just 0.7-0.9 Mbps lower than WE’s, while Vodafone was further behind with a score of 10.6 Mbps.

Etisalat and Orange jointly win Upload Speed Experience

Once again Etisalat and Orange win our Upload Speed Experience award jointly with statistically tied scores of 5.6 Mbps and 5.4 Mbps, respectively. While our Etisalat and WE users reported a 0.1 Mbps increase, their peers on Vodafone’s network saw the greatest improvement of 0.3 Mbps. In contrast, Orange users observed a decline of 0.1 Mbps.

Orange forces a tie with WE on Video Experience

In our last report, WE won our Video Experience award outright. However, this time round it has been forced to share the top spot with Orange. This is because our users observed a 0.9 point decline in Video Experience on WE’s network, compared to our Orange users who reported an upswing of 0.7 points. That said, our users in Egypt enjoyed a Good Video Experience across all four operators’ networks.

WE accelerates past Vodafone to win the Games Experience award

In our inaugural look at the Egyptian Games Experience at the operator-level in our September 2020 report, Vodafone won the award outright. This time round, however, Vodafone has been relegated to second-place as it has been overtaken by WE. WE leads by a margin of 2.4 points with a score of 43.1 points. Games Experience assesses how the experience when playing multiplayer mobile games is affected by mobile network conditions including latency, packet loss and jitter.

Introduction

In this report, we've analyzed our data gathered in the 90 days ending February 28, 2021, to compare the mobile network experience of Egypt’s four national operators: Etisalat, Orange, Vodafone and WE. As this period includes the introduction of measures to tackle the second wave of COVID-19, it also indicates to what degree the country’s mobile experience has weathered the resulting changes in people’s data consumption habits and locations. Overall, our data shows that the mobile experience in Egypt has been resilient given the challenges everyone faced in 2020.

Opensignal Awards Table

Mobile Experience Awards, Egypt
March 2021, Egypt Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
March 2021, Egypt
Games Experience
Voice App Experience
Download Speed Experience
4G Availability
4G Coverage Experience
Mobile Experience Awards Draws
March 2021, Egypt
Video Experience
Upload Speed Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Etisalat
60.3
Orange
63.9
Vodafone
60.7
WE
64.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Etisalat
60.3
Orange
63.9
Vodafone
60.7
WE
64.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Additional Metrics
in 0-100 points
4G Video Experience
68.5 (± 0.57) 71.9 (± 0.50) 68.0 (± 0.38) 71.5 (± 0.76)
3G Video Experience
43.5 (± 1.46) 52.6 (± 1.57) 46.1 (± 1.05) 48.9 (± 2.62)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2021 | © Opensignal Limited
4G Video Experience in 0-100 points
69 (± 0.57)
72 (± 0.50)
68 (± 0.38)
72 (± 0.76)
3G Video Experience in 0-100 points
43 (± 1.46)
53 (± 1.57)
46 (± 1.05)
49 (± 2.62)
Mobile Network Experience Report | March 2021 | © Opensignal Inc.

Games Experience

Games Experience
in 0-100 points
Etisalat
36.6
Orange
36.9
Vodafone
40.7
WE
43.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Games Experience
Additional Metrics
in 0-100 points
4G Games Experience
44.8 (± 0.60) 46.6 (± 0.97) 51.8 (± 0.49) 59.4 (± 1.04)
3G Games Experience
31.2 (± 0.25) 32.7 (± 0.26) 34.1 (± 0.18) 33.4 (± 0.40)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2021 | © Opensignal Limited
4G Games Experience in 0-100 points
45 (± 0.60)
47 (± 0.97)
52 (± 0.49)
59 (± 1.04)
3G Games Experience in 0-100 points
31 (± 0.25)
33 (± 0.26)
34 (± 0.18)
33 (± 0.40)
Mobile Network Experience Report | March 2021 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
Etisalat
69.9
Orange
69.5
Vodafone
73.8
WE
74.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Additional Metrics
in 0-100 points
4G Voice App Experience
75.1 (± 0.30) 74.5 (± 0.40) 77.1 (± 0.21) 79.1 (± 0.42)
3G Voice App Experience
59.5 (± 0.79) 62.3 (± 0.81) 67.2 (± 0.57) 66.1 (± 1.28)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2021 | © Opensignal Limited
4G Voice App Experience in 0-100 points
75 (± 0.30)
74 (± 0.40)
77 (± 0.21)
79 (± 0.42)
3G Voice App Experience in 0-100 points
59 (± 0.79)
62 (± 0.81)
67 (± 0.57)
66 (± 1.28)
Mobile Network Experience Report | March 2021 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Etisalat
12.6
Orange
12.8
Vodafone
10.6
WE
13.5
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Additional Metrics
in Mbps
4G Download Speed
16.4 (± 0.25) 17.6 (± 0.27) 13.5 (± 0.16) 17.3 (± 0.34)
3G Download Speed
5.0 (± 0.15) 5.9 (± 0.16) 4.7 (± 0.09) 5.6 (± 0.26)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2021 | © Opensignal Limited
4G Download Speed in Mbps
16 (± 0.25)
18 (± 0.27)
13 (± 0.16)
17 (± 0.34)
3G Download Speed in Mbps
5 (± 0.15)
6 (± 0.16)
5 (± 0.09)
6 (± 0.26)
Mobile Network Experience Report | March 2021 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Etisalat
5.6
Orange
5.4
Vodafone
4.5
WE
5.3
0 1.875 3.75 5.625 7.5
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Additional Metrics
in Mbps
4G Upload Speed
8.0 (± 0.16) 8.3 (± 0.19) 6.1 (± 0.09) 7.4 (± 0.20)
3G Upload Speed
0.7 (± 0.03) 1.1 (± 0.04) 1.1 (± 0.04) 0.8 (± 0.06)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2021 | © Opensignal Limited
4G Upload Speed in Mbps
8 (± 0.16)
8 (± 0.19)
6 (± 0.09)
7 (± 0.20)
3G Upload Speed in Mbps
1 (± 0.03)
1 (± 0.04)
1 (± 0.04)
1 (± 0.06)
Mobile Network Experience Report | March 2021 | © Opensignal Inc.

4G Availability

4G Availability
% of time
Etisalat
76.1
Orange
78.9
Vodafone
80.9
WE
74.2
0 21.25 42.5 63.75 85
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Etisalat
8.0
Orange
6.8
Vodafone
8.8
WE
4.4
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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