India, September 2020, Mobile Network Experience
We have examined the mobile network experience of the four main mobile network operators in India: Airtel, BSNL, Jio and Vi, and further delved deeper into 49 of India's largest cities, comparing the experience users received on these four operators. This is the first report in which we have treated Vodafone and Idea as a single operator – Vi.
As price war subsides in India, mobile network experience becomes critical to understand churn
Indian smartphone users on the three leading telecom networks, who changed their mobile service provider, had a worse experience before they switched compared to the typical mobile experience on their original network. Additionally, Vi lost subscribers to churn compared to its rivals — Airtel and Jio — who gained new subscribers. By the end of 2020, Airtel had gained the highest proportion of users in 2020.
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Southeast Asia: Connecting the dots between economic activity and mobile experience
We found a strong correlation between mobile Download Speed Experience and the GDP per capita of countries across southeast and south Asia. Our approach revealed a completely different landscape compared with looking at Download Speed Experience, Games Experience or other measures of mobile network experience in isolation.
Vadodara tops Video Experience as Tier-2 cities lead in India
Over the past few years India has seen a tremendous rise in smartphone penetration and access to wireless internet, making it increasingly convenient to consume online content at any time, anywhere, leading to a two-fold growth in digital video consumption in all forms of media in the past two years.
The State of Mobile Video Experience 2019
In one year mobile Video Experience has significantly improved in 59% of 100 countries analyzed. But the U.S. is lagging behind on mobile video as carriers face a spectrum crunch. Uniquely, Opensignal tests mobile video streaming at scale and does not estimate video experience based on speed tests or other indirect measurements.
Comparing users across Singtel group highlights Voice, Video and Download speed differences
Opensignal has analyzed the experience of our users across Singtel group’s mobile operator subsidiaries and regional associates. We found that while there is a big gap between Singtel's wholly-owned entities in Singapore and Australia (Optus) and the rest in Download Speed Experience, the gap was narrower for both Voice App Experience and Video Experience.
India, October 2019, Mobile Network Experience
Jio continues to surprise us in 4G Availability measurements, as its scores grew up to 97.8% in the last six months.
The State of Mobile Voice App Experience
Voice apps offer flexibility across a number of devices and networks, and have soared in popularity as smartphones become more and more ubiquitous.But what's the mobile user experience like on these voice apps on today's mobile networks?
