Our latest look at the Indian mobile network experience shows a highly competitive landscape, with operators striving to offer the best experience to their users in order to differentiate their services. In this report, our users across all four networks — Airtel, BSNL, Jio and Vi — reported improvements on the majority of metrics.
Indian mobile experience has been remarkably resilient during the second COVID-19 wave despite increased demand for mobile data
In Opensignal’s latest analysis, we see that despite rising mobile data consumption, the download speeds experienced by users have been maintained. By contrast, Opensignal measured the Indian users’ mobile network experience last year and found that as mobile data traffic increased, mobile speeds dropped, indicating a more resilient experience in 2021 than in 2020.
Filter Insights based on date, author or topic.
We have examined the mobile network experience of the four main mobile network operators in India: Airtel, BSNL, Jio and Vi, and further delved deeper into 49 of India's largest cities, comparing the experience users received on these four operators. This is the first report in which we have treated Vodafone and Idea as a single operator – Vi.
Opensignal analyzed the Download Speed Experience seen by Indian smartphone users in the last five months to understand how their mobile network experience changed during COVID-19 compared to that observed before the lockdown.
Operators in India are now finding new ways to differentiate their services rather than undercutting each other, a strategy that was prevalent in the Indian mobile industry couple of years ago. The operators are now focused on growing their 4G subscriber bases by building up coverage and capacity.
We found a strong correlation between mobile Download Speed Experience and the GDP per capita of countries across southeast and south Asia. Our approach revealed a completely different landscape compared with looking at Download Speed Experience, Games Experience or other measures of mobile network experience in isolation.
Over the past few years India has seen a tremendous rise in smartphone penetration and access to wireless internet, making it increasingly convenient to consume online content at any time, anywhere, leading to a two-fold growth in digital video consumption in all forms of media in the past two years.
In one year mobile Video Experience has significantly improved in 59% of 100 countries analyzed. But the U.S. is lagging behind on mobile video as carriers face a spectrum crunch. Uniquely, Opensignal tests mobile video streaming at scale and does not estimate video experience based on speed tests or other indirect measurements.