Saudi Arabia
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Saudi Arabia
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
Mobily is the new winner of the Consistent Quality award
Mobily continues to increase its share of awards, and now wins the Consistent Quality award outright surpassing stc, the previous report's winner. Mobily's score has risen by 5.5 percentage points since the previous report.
The best coverage experience is with stc – both overall and on 5G
In the current report, stc continues to win the Coverage Experience and 5G Coverage Experience awards, with a notable improvement in its 5G coverage of 0.3 points over the previous report.
Mobily users have the most reliable experience
Mobily emerges as the sole winner of Opensignal's new Reliability Experience award, securing a score of 801 points on a 100-1000 scale.
Stc users continue to see the fastest overall average speeds
Stc continues to win the Download Speed Experience and Upload Speed Experience awards. It keeps hold of the 5G Upload Speed award but now shares the 5G Download Speed award with Mobily, due to a rise of 31Mbps in Mobily’s score from the previous report.
Mobily leads in Video and Games Experience
Our users see the best experience on Mobily when playing multiplayer mobile games and streaming on-demand video over cellular connections – the operator takes outright wins for the two respective awards.
Mobile Experience Awards
Market Overview
In the latest Opensignal mobile network experience report on Saudi Arabia, Mobily has significantly increased its share of the awards. From winning three outright and two joint awards in the previous report, Mobily now claims six outright and four joint awards, matching those awarded to stc. Mobily has excelled in the consistency category, securing outright wins for both awards, including the newly introduced Reliability Experience award — Reliability Experience quantifies how well users can connect to and perform basic tasks on operators' networks.
Saudi Telecom Group (stc) and Ericsson have recently achieved a 4Gbps data uplink speed in a live network trial in Saudi Arabia using Ericsson’s dual-mode 5G core system and stc’s 5G standalone access network.
Zain plans to accelerate the deployment of 5G-Advanced, expanding it to the country's top eight cities between 2024 and 2026, after its initial launch in Riyadh last year which was used to offer enhanced Fixed Wireless Access.
In this report we examine the mobile network experience of the three main mobile network operators in Saudi Arabia — stc, Mobily and Zain — over a period of 90 days starting on January 01, 2024, and ending on March 30, 2024, to see how they fared.
Overall Experience
National Analysis
In the latest report, Mobily emerges as the outright winner of the Video Experience award with a score of 60.2 points on a 100-point scale, maintaining a lead of nearly two points over stc, which secures second place with a score of 58.6 points. Zain retains its third spot with a score of 49.5 points, a small decrease from the previous report. Stc and Mobily maintain their positions in the Good (58-68) category, while Zain continues to place in the Fair (48-58) category.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
Stc and Mobily share the Live Video Experience award, with statistically tied scores of 50-50.2 points on a 100-point scale, beating Zain by approximately 13 points. Zain secures third place with a score of 36.9 points.
Both stc and Mobily place in the Good (43-53) category, indicating that users can typically stream video at a minimum of 720p with acceptable loading times, minimal interruptions, and a notable live offset. Conversely, Zain’s score puts it in the Fair (33-43) category, where users experience video streaming at a minimum of 480p with significant loading times, few delays, and a noticeable live offset.
Definitions
Opensignal’s Live Video Experience quantifies the quality of real-time video streamed to mobile devices by measuring video streams over an operator's network. The metric extends the existing International Telecommunication Union (ITU) approach used for Opensignal's on-demand Video Experience metric, built upon detailed studies which have derived a relationship between technical parameters, including live playback offset, picture quality, video loading time and stall rate, with the perceived live video experience as reported by real people. To calculate live video experience, we are directly measuring live video streams from end-user devices and using this extension of ITU's approach to quantify the overall live video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.
National Analysis
Mobily emerges as the new winner of the Games Experience award. With a score of 62 points on a 100-point scale, Mobily leads the pack, closely followed by stc with 61.4 points and Zain with 46.1 points.
Users on Mobily have experienced a significant improvement in their gaming experience, with a notable increase of nearly nine points since the previous report. Zain also saw a considerable increase of seven points, while stc’s score improved by almost six points. All operators place in the Poor (40-65) category, signifying that most users find this level of experience unacceptable. Users observe delays in gameplay, lack of immediate feedback on their actions, and a sense of reduced controllability.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Stc reigns as the outright winner of the Download Speed Experience award, with a score of 44.2Mbps. This gives it a lead of less than 1Mbps over Mobily, which secures second place with a score of 43.6Mbps. Zain follows in third place, with its score of 30.9Mbps. Zain's score has made a significant leap, increasing by around 7Mbps. Mobily has also shown improvement, with a more than 5Mbps increase in its score. Stc, surpassing its competitors in this round, has increased its score by 4Mbps since the previous report.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
In the latest report, stc emerges victorious once again, securing the Upload Speed Experience award. Stc users recorded an average overall upload speed of 12.1Mbps. This marks an increase of 1Mbps since the previous report. Following in second place is Mobily, with a score of 10.3Mbps, with a notable improvement of over 1Mbps. Zain takes the third spot with a score of 7.6Mbps, an increase of less than 1Mbps. This time around, stc maintains an impressive 2Mbps lead over Mobily.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
Regional Analysis
Opensignal reports on user experience across nine cities of Saudi Arabia for overall experience, with the best experience demonstrated by stc and Mobily. In the capital city Riyadh, stc is the outright winner in all metrics but Video Experience, which the operator wins jointly with Mobily.
Regional Analysis Summary: Saudi Arabia, Mobile Network Experience Report, May 2024
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A-I
- Abha
- Al Hofuf
- Dammam
- Hail
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J-R
- Jeddah
- Khamis Mushayt
- Madina
- Mecca
- Riyadh
in Abha
in Abha
in Abha
in Abha
in Abha
in Al Hofuf
in Al Hofuf
in Al Hofuf
in Al Hofuf
in Al Hofuf
in Dammam
in Dammam
in Dammam
in Dammam
in Dammam
in Hail
in Hail
in Hail
in Hail
in Hail
in Jeddah
in Jeddah
in Jeddah
in Jeddah
in Jeddah
in Khamis Mushayt
in Khamis Mushayt
in Khamis Mushayt
in Khamis Mushayt
in Khamis Mushayt
in Madina
in Madina
in Madina
in Madina
in Madina
in Mecca
in Mecca
in Mecca
in Mecca
in Mecca
in Riyadh
in Riyadh
in Riyadh
in Riyadh
in Riyadh
5G Experience
National Analysis
Stc and Mobily share the 5G Video Experience award, with identical scores of 70.2 points on a 100-point scale. They surpass Zain’s score of 64.8 points by around five points. Zain's score has dropped by five points, while stc and Mobily both see decreases of more than one point. While stc and Mobily secure spots in the Very Good (68-78) category, Zain is positioned one tier lower in the Good (58-68) category.
The Very Good rating signifies an immersive experience for users, enabling smooth video streaming at 1080p resolution or higher with reliable loading times and minimal buffering. On the other hand, the Good category indicates users can stream video content at 720p resolution or better, ensuring decent loading times and minimal buffering.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
Stc claims the 5G Live Video Experience award. It leads with a score of 64.7 points, surpassing Mobily scoring 63.4 points in second place, and Zain at 54.8 points in third place.
Both stc and Mobily secure spots in the Excellent (58 or above) category, indicating users can stream videos at a quality of at least 1080p with minimal interruptions and a satisfactory live offset. Conversely, Zain places in the Very Good (53-58) category, ensuring users can stream videos at a quality of 720p or 1080p with similar seamless viewing experiences.
Definitions
Opensignal’s Live Video Experience quantifies the quality of real-time video streamed to mobile devices by measuring video streams over an operator's network. The metric extends the existing International Telecommunication Union (ITU) approach used for Opensignal's on-demand Video Experience metric, built upon detailed studies which have derived a relationship between technical parameters, including live playback offset, picture quality, video loading time and stall rate, with the perceived live video experience as reported by real people. To calculate live video experience, we are directly measuring live video streams from end-user devices and using this extension of ITU's approach to quantify the overall live video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.
5G Live Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world live video streams when they were connected to 5G.
National Analysis
Mobily emerges as the outright winner of the 5G Games Experience award with an impressive score of 74.9 points on a 100-point scale, leading by 4.5 points over stc, which secures second place with a score of 70.4 points. Zain follows in third place with a score of 54.6 points, reflecting an increase of 12 points for Zain, eight points for Mobily, and two points for stc since the previous report.
Both Mobily and stc achieve ratings in the Fair (65-75) category, signifying an 'average' level of experience according to user feedback. Players generally perceive the gameplay as responsive to their actions, providing a sense of control over the game. However, a noticeable delay is observed between actions and outcomes. Zain lands in the Poor (40-65) category, where users find the experience largely unacceptable due to delays in gameplay feedback and a perceived lack of controllability.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
In the latest report, stc and Mobily have jointly clinched the 5G Download Speed award, with nearly identical scores of 241.4-244.2Mbps. This places the duo about 25Mbps ahead of Zain, which comes in third with a speed of 217.5Mbps. Mobily impressively increased its score by around 31Mbps, while Zain saw a boost of 19Mbps. Stc's score remained relatively stable compared to the previous report.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
Stc stays in first place for 5G Upload Speed award, this time with a score of 25.8Mbps. This gives it a 2% lead over Mobily, which secures second place with a score of 25.3Mbps, while Zain follows in third with 19.6Mbps. All three operators’ scores have risen significantly since the last report — Zain's score by 11.5%, Mobily's by 6.4%, and stc's by 2.8%, showcasing advancements in their 5G upload speeds based on experience recorded by our users.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Regional Analysis
Opensignal reports on user experience across nine cities of Saudi Arabia for 5G Experience, with the best 5G experience most frequently seen by our stc and Mobily users.
Regional Analysis Summary: Saudi Arabia, Mobile Network Experience Report, May 2024
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A-I
- Abha
- Al Hofuf
- Dammam
- Hail
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J-R
- Jeddah
- Khamis Mushayt
- Madina
- Mecca
- Riyadh
in Abha
in Abha
in Abha
in Abha
in Al Hofuf
in Al Hofuf
in Al Hofuf
in Al Hofuf
in Al Hofuf
in Dammam
in Dammam
in Dammam
in Dammam
in Dammam
in Hail
in Hail
in Hail
in Jeddah
in Jeddah
in Jeddah
in Jeddah
in Jeddah
in Khamis Mushayt
in Khamis Mushayt
in Khamis Mushayt
in Khamis Mushayt
in Madina
in Madina
in Madina
in Madina
in Madina
in Mecca
in Mecca
in Mecca
in Mecca
in Mecca
in Riyadh
in Riyadh
in Riyadh
in Riyadh
in Riyadh
Coverage
National Analysis
In the current report, stc emerges as the winner of the Coverage Experience award with a score of 8.7 points on a 10-point scale, giving it a clear lead of 3.2 points over second-placed Mobily, with its score of 5.5 points. Zain secures the third spot with a score of 4.6 points. The scores of stc, Mobily, and Zain have remained relatively stable since the last report.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
National Analysis
The 5G Coverage Experience award continues to be won by stc, which does so with a score of 2.5 points on a 10-point scale. This marks a notable improvement for stc, which has increased its score by 0.3 points since the previous report.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
As was the case in the previous report, the Availability award is claimed by Mobily, achieving a score of 97.8%. This gives it a modest lead over stc, which secures second place with a score of 96.5%. Zain follows in third with a score of 95.7%.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
National Analysis
Mobily and stc jointly win the 5G Availability award with statistically tied scores of 20-20.7%. They hold a lead of over two percentage points over Zain.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Regional Analysis
Regional Analysis Summary: Saudi Arabia, Mobile Network Experience Report, May 2024
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A-I
- Abha
- Al Hofuf
- Dammam
- Hail
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J-R
- Jeddah
- Khamis Mushayt
- Madina
- Mecca
- Riyadh
in Abha
in Abha
in Al Hofuf
in Al Hofuf
in Dammam
in Dammam
in Hail
in Jeddah
in Jeddah
in Khamis Mushayt
in Khamis Mushayt
in Madina
in Madina
in Mecca
in Mecca
in Riyadh
in Riyadh
Consistency
National Analysis
Mobily takes the Consistent Quality award all for itself, surpassing the last report's winner, stc. Securing a score of 61.9%, Mobily narrowly beats stc, which comes in second with 60.8%. Mobily's score has increased by 5.5 percentage points, while stc has improved by 3.3 percentage points. Zain's score is statistically unchanged from the previous report.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download speed, upload speed, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
Mobily emerges as the sole winner of Opensignal's new Reliability Experience award, securing it with a score of 801 points on a 100-1000 scale. This achievement places it slightly above its competitors, with a lead of five points over stc, which claims the second spot with 795 points. Zain follows in third place somewhat behind, with a score of 735 points.
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Regional Analysis
Opensignal reports on the user experience across nine cities of Saudi Arabia for Consistency category. The Consistent Quality city awards are shared between stc and Mobily, while the Reliability Experience also features Zain as the joint winner in a number of cities.
Regional Analysis Summary: Saudi Arabia, Mobile Network Experience Report, May 2024
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A-I
- Abha
- Al Hofuf
- Dammam
- Hail
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J-R
- Jeddah
- Khamis Mushayt
- Madina
- Mecca
- Riyadh
in Abha
in Abha
in Al Hofuf
in Al Hofuf
in Dammam
in Dammam
in Hail
in Hail
in Jeddah
in Jeddah
in Khamis Mushayt
in Khamis Mushayt
in Madina
in Madina
in Mecca
in Mecca
in Riyadh
in Riyadh
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience