Mobile Network Experience Report Slovakia September 2021

Slovakia

Mobile Network Experience Report
September 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Ian Fogg VP Analysis

Key findings

Orange retains the Opensignal Download Speed Experience award

With a speed of 43.7 Mbps, our Orange users enjoyed the fastest average download speed in Slovakia ahead of Telekom with a score of 38.8 Mbps. Both operators were a long way ahead of what our O2 users experienced (22 Mbps) or those on 4ka's network (15 Mbps). However, on Upload Speed Experience, Orange and Telekom are statistically tied and therefore jointly won the award.

On Video Experience, Orange and Telekom share the award

Orange's score of 75.4 and Telekom's 74.5 on a 100-point scale are statistically tied, so the two operators are joint winners of the Video Experience award scale. Opensignal's Video Experience quantifies mobile video streaming using an ITU-based approach that connects technical real-world measurements with users' perception of video quality. Despite two clear winners, less than five points separate all four operators with last placed 4ka's score of 70.6 still rating as Very Good (65>75).

Telekom wins the Games Experience award, ahead of Orange

The winning score of 78.3 puts Telekom users' multiplayer gaming experience into the Good category (75<85). Second placed Orange with a score of 74.9 falls into the Fair category (65<75) as do the scores of O2 (69.1) and 4ka (67.1). Opensigna's Games Experience quantifies popular mobile gaming genres such as battle royale and massive online battle arena (MOBA); examples of games in these genres include PUBG, Fortnite, Arena of Valor, or League of Legends.

Three operators now top 90% for 4G Availability

Telekom's score has increased from 88.6% in the last report to now score 90.1%. However, this increase is not enough for it to join the winners. Again, O2 and Orange share the Opensignal 4G Availability award for the proportion of time users were able to connect to 4G. However, all three operators jointly win the 4G Coverage Experience award which reflects the geographic extent of our users' experience of each operator's service.

Introduction

In our latest analysis of the mobile network experience we see modest changes from our previous report as Slovakia's operators have been preparing for 5G launches. The arrival of the latest version of mobile technology offers the prospect of changing the situation in Slovakia markedly and should greatly boost the quality of the mobile experience as we have seen in other countries globally.

While more operators have now launched 5G it is still too early to see a major impact on Opensignal's awards table. Orange launched its 5G network in May, starting in Bratislava following Telekom some months earlier. Also, 4ka is moving ahead on 5G with supplier selection and advanced trials as is O2.

Opensignal's latest report uses measurements taken between May 1 and July 29, 2021. 5G measurements and those of older 3G and 4G mobile technologies contribute to operators' overall scores.

Opensignal Awards Table

Mobile Experience Awards, Slovakia
September 2021, Slovakia Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
September 2021, Slovakia
Games Experience
Voice App Experience
Download Speed Experience
Mobile Experience Awards Draws
September 2021, Slovakia
Video Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
4ka
70.6
O2
73.8
Orange
75.4
Telekom
74.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
4ka
70.6
O2
73.8
Orange
75.4
Telekom
74.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Games Experience

Games Experience
in 0-100 points
4ka
67.1
O2
69.1
Orange
74.9
Telekom
78.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Voice App Experience

Voice App Experience
in 0-100 points
4ka
78.8
O2
80.0
Orange
80.7
Telekom
82.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Download Speed Experience

Download Speed Experience
in Mbps
4ka
15.0
O2
22.0
Orange
43.7
Telekom
38.8
0 11.25 22.5 33.75 45
The brackets represent confidence intervals.
Download Image

Upload Speed Experience

Upload Speed Experience
in Mbps
4ka
6.8
O2
8.2
Orange
11.7
Telekom
11.2
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

4G Availability

4G Availability
% of time
4ka
67.3
O2
92.0
Orange
93.2
Telekom
90.1
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
4ka
4.8
O2
8.6
Orange
8.7
Telekom
8.7
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

Subscribe to our newsletter and get our latest reports and analyses delivered right to your inbox every 2 weeks. We will not share your email address with third parties.

Journalists, please retain the Opensignal logo and copyright
(© Opensignal Limited) information when using this image.

This image may not be used for any commercial purpose, including use in advertisements or other promotional content, without prior written consent.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

Subscribe to our Newsletter

and receive Opensignal reports in your email

About our Newsletter