Mobile Network Experience Report Romania January 2021

Romania

Mobile Network Experience Report
January 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Sam Fenwick Senior Analyst

Key findings

Vodafone draws level with Telekom on Games Experience

Vodafone and Telekom are joint winners of the Games Experience award. In our last report, when we first issued an award for this measure of the mobile experience to a Romanian operator, Telekom won the award outright.

Telekom is forced to share the top spot for Voice App Experience with Vodafone and Orange

While Telekom was able to break a three-way tie to win the Voice App Experience award in our previous report, this time it was unable to maintain its lead over Vodafone and Orange. The three operators are joint winners for the award as was the case in our inaugural report on the Romanian mobile network experience this time last year. This change was driven by a 0.5 point drop in Telekom’s score, coupled by increases of 0.3 and 0.6 points in Orange and Vodafone’s scores, respectively.

Orange is our sole winner for Upload Speed Experience

In contrast to Games Experience and Voice App Experience, our Romanian users saw Orange break what had previously been a three-way statistical tie to win our Upload Speed Experience award outright. This was mainly driven by a 0.8 Mbps (7.6%) increase in the average upload speeds observed by our Orange users and a 0.6 Mbps (5.9%) decrease seen by their Telekom counterparts.

Orange has extended its lead on Download Speed Experience

Orange has won our Download Speed Experience award for the third report in a row. This time it did so with a remarkable 11.2 Mbps (54.3%) lead over second-placed Vodafone — up 2.6 Mbps from our previous report. While our Vodafone users have seen an improvement of 0.6 Mbps (2.9%) in their average download speeds since our last report, Orange’s score rose by 3.2 Mbps (11.1%)

Digi Mobil roars past the 90% mark for 4G Availability

Digi Mobil, which has now won our 4G Availability award for two reports in a row, is just 0.5 percentage points off the 95% mark for this measure of the mobile experience, after scoring 88.5% in our previous report. Our users on its network have seen a massive six percentage point uptick in the proportion of time that they spent connected to 4G services and this has increased Digi Mobil’s lead over second-placed Orange by 5.2 percentage points, taking it to 7 percentage points.

Introduction

Orange remains the dominant operator in Opensignal’s awards — it has won four out of seven awards outright — up from the three solo wins and one joint win it achieved in our previous report. In contrast, Telekom no longer has any outright wins to its name, due to statistically tying with Vodafone on Games Experience and with Orange and Vodafone for Voice App Experience. Digi Mobil was the only operator aside from Orange to win an award outright and it has done so with great aplomb, given that its 4G Availability score has rocketed since our last report to near the 95% mark. However, the operator remains in last place for 4G Coverage Experience, despite its score improving the most since our last report — rising by 0.7 points (13.6%). Taken together with Digi Mobil’s lead on 4G Availability, this indicates that our Digi Mobil users found it harder to find a 4G signal in some difficult-to-reach areas where they spent relatively small amounts of their time, but on average spent more time connected to 4G than their counterparts on other networks.

The impressive 3.2 Mbps (11.1%) increase in Orange’s Download Speed Experience score was doubtless aided by the operator’s 5G rollout. It announced back in August that it had expanded its 5G network in Bucharest to cover the entire city and has also rolled out 5G in Timisoara, Brasov, Constanta and Mamaia.

5G measurements contribute to the overall mobile network experience scores in this report.

More recently, the Romanian communications regulatory, ANCOM, announced that it now expects the auction of spectrum in the 700 MHz, 800 MHz, 1500 MHz, 2600 MHz and 3.4-3.8 GHz frequency bands to take place in Q2 2021. The auction was originally planned to take place in Q2 2019 but was delayed to allow the time needed to establish network security requirements and approve license fees and payment conditions.

In this report, we’ve analyzed the mobile experience of our Romanian users across all four national operators — Digi Mobil, Orange, Telekom and Vodafone — over the 90 day period ending 29 November 2020.

Opensignal Awards Table

Mobile Experience Awards, Romania
January 2021, Romania Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
January 2021, Romania
Video Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Mobile Experience Awards Draws
January 2021, Romania
Games Experience
Voice App Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Vodafone
68.0
Telekom
54.5
Digi Mobil
64.6
Orange
70.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Vodafone
68.0
Telekom
54.5
Digi Mobil
64.6
Orange
70.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Games Experience

Games Experience
in 0-100 points
Vodafone
64.3
Telekom
66.6
Digi Mobil
59.8
Orange
62.7
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Voice App Experience

Voice App Experience
in 0-100 points
Vodafone
79.7
Telekom
79.6
Digi Mobil
77.4
Orange
79.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Download Speed Experience

Download Speed Experience
in Mbps
Vodafone
20.7
Telekom
19.1
Digi Mobil
15.4
Orange
31.9
0 8.75 17.5 26.25 35
The brackets represent confidence intervals.
Download Image

Upload Speed Experience

Upload Speed Experience
in Mbps
Vodafone
9.5
Telekom
9.4
Digi Mobil
4.1
Orange
10.7
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

4G Availability

4G Availability
% of time
Vodafone
84.4
Telekom
81.4
Digi Mobil
94.5
Orange
87.5
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Vodafone
5.9
Telekom
5.8
Digi Mobil
5.5
Orange
7.2
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

Subscribe to our newsletter and get our latest reports and analyses delivered right to your inbox every 2 weeks. We will not share your email address with third parties.

Journalists, please retain the Opensignal logo and copyright
(© Opensignal Limited) information when using this image.

This image may not be used for any commercial purpose, including use in advertisements or other promotional content, without prior written consent.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

Subscribe to our Newsletter

and receive Opensignal reports in your email

About our Newsletter