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Romania

Mobile Network Experience Report
July 2023

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Rupert Bapty, Analyst Data Collection Period: Mar 01 - May 29, 2023

Romania

Mobile Network Experience Report
July 2023

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Rupert Bapty, Analyst

Data Collection Period: Mar 01 - May 29, 2023

Key Findings

Orange cannot be beaten for speed

Orange retains its outright win for Download Speed Experience, while sharing the Upload Speed Experience award with Vodafone for the second report in a row. In addition, Orange picks up outright wins for both new 5G speed metrics — 5G Download Speed and 5G Upload Speed. The operator wins 5G Download Speed and 5G Upload with impressive speeds of 242.3Mbps and 33.1Mbps, respectively.

5G Video Experience is Very Good for Digi Mobil, Orange and Vodafone

The three operators share the 5G Video Experience award with statistically level scores of 75.8-77.1 points on a 100-point scale. This means that our users have a Very Good (68-78) experience on all three networks — one category higher than the overall Video Experience for each operator, Good (58-68). A Very Good rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.

Vodafone steps onto the winners' podium for both Availability and 5G Availability

Digi Mobil and Orange make room for Vodafone as it catches up for Availability — the three operators win the award with statistically tied scores of 96.3-97.1%. Telekom trails around 8.1 percentage points below the winners. Vodafone and Orange are the first Romanian operators to take home the 5G Availability award, sharing it with scores of 10.6-13.2%. Digi Mobil lags behind with a score of only 2.9%.

Consistency is highest on Digi Mobil

Digi Mobil takes home the newly introduced Consistent Quality award, winning it outright with a score of 74.5%. Vodafone and Orange are close behind, with statistically tied scores of 74-74.1%. Telekom follows at a distance, with its score of 66.1% placing it 8.4 percentage points behind Digi Mobil. Consistent Quality is a measure of how often users’ experience on a network is able to support more demanding common mobile applications.

Orange cleans up, placing at least joint first for all but one award

Orange dominates the awards table, coming at least joint first for all but one award and it places top in every new 5G metric — adding outright wins for both 5G speed metrics to its tally. The operator would have achieved a clean sweep, but Orange did not manage to secure Consistent Quality, which went to Digi Mobil.

Mobile Experience Awards

July 2023, Romania Report
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Market Overview

In this Opensignal report on the mobile network experience in Romania we have included 5G metrics for the first time — for which the included operators are Digi Mobil, Orange and Vodafone.

The inclusion of 5G metrics has not reduced Orange's standing on the awards table — the operator once again takes home the largest haul of awards, tallying three outright wins and a further nine shared victories. Orange takes home all four speed awards — sharing Upload Speed Experience with Vodafone and winning the other three outright — along with jointly winning all other awards, with the exception of Consistent Quality.

The next largest amount of award wins goes to Vodafone, the operator jointly winning nine awards, including all six experiential awards. Digi Mobil is not far behind with six wins in total, including an outright win for the newly introduced Consistent Quality award. Telekom Romania Mobile Communications (Telekom) has a long way to go, winning no awards this time around.

Telekom has launched 5G services in several Romanian cities using its existing spectrum. The operator chose to sit out of the most recent spectrum auction. Telekom is the fourth and final national operator in Romania to launch 5G, with its rivals — Digi Mobil, Orange and Vodafone — all launched their services in 2019. Telekom’s April 2023 5G launch has come too late for the operator to be included in this report, but we expect to analyze the 5G experience of our Telekom users in future mobile network experience reports.

Orange and Vodafone have agreed to cooperate on Open RAN deployment in rural parts of certain European countries in which they both operate. Rural areas of Romania near Bucharest will be the first locations to see the radio sites. The companies expect the adoption of Open RAN to bring down both infrastructure and operational costs, while increasing performance of the network.

Our results in this report are based on measurements collected across all major mobile operators in Romania – Digi Mobil, Orange, Telekom and Vodafone – over the period of 90 days between March 1, 2023 and May 29, 2023, to see how they fared. 5G measurements contributed to the overall mobile network experience scores.

Overall Experience
5G Experience
Coverage
Consistency
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
All Users
5G Users
Video Experience
in 0-100 points
Digi Mobil
64.7
Orange
65.3
Telekom
55.0
Vodafone
65.2
017.53552.570
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Video Experience – 5G Users
in 0-100 points
Digi Mobil
69.7
Orange
72.6
Vodafone
70.6
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
All Users
5G Users
Games Experience
in 0-100 points
Digi Mobil
68.2
Orange
68.5
Telekom
63.4
Vodafone
69.0
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Games Experience – 5G Users
in 0-100 points
Digi Mobil
72.3
Orange
75.0
Vodafone
73.7
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
All Users
5G Users
Voice App Experience
in 0-100 points
Digi Mobil
78.1
Orange
78.7
Telekom
74.8
Vodafone
79.0
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Voice App Experience – 5G Users
in 0-100 points
Digi Mobil
80.1
Orange
80.7
Vodafone
81.1
021.54364.586
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
All Users
5G Users
Download Speed Experience
in Mbps
Digi Mobil
28.7
Orange
36.6
Telekom
22.3
Vodafone
31.3
010203040
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed Experience – 5G Users
in Mbps
Digi Mobil
48.4
Orange
74.5
Vodafone
48.7
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
All Users
5G Users
Upload Speed Experience
in Mbps
Digi Mobil
9.0
Orange
11.9
Telekom
8.6
Vodafone
11.6
0481216
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed Experience – 5G Users
in Mbps
Digi Mobil
10.8
Orange
17.1
Vodafone
13.3
05101520
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Definitions

Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

In addition to Video Experience, we report on the following metrics related to video experience:

  • 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
  • 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
  • 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.

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Definitions

Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.

In addition to Games Experience, we report on the following metrics related to games experience:

  • 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
  • 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
  • 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

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Definitions

Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.

In addition to Voice App Experience, we report on the following metrics related to voice app experience:

  • 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
  • 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
  • 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

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Definitions

Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.

In addition to Download Speed Experience, we report on the following metrics related to download speeds:

  • 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
  • Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
  • 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
  • 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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Definitions

Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.

In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:

  • 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
  • Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
  • 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
  • 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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5G Video Experience
5G Games Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
5G Video Experience
in 0-100 points
Digi Mobil
75.8
Orange
77.1
Vodafone
76.9
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Games Experience
in 0-100 points
Digi Mobil
73.4
Orange
83.0
Vodafone
81.4
021.54364.586
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Voice App Experience
in 0-100 points
Digi Mobil
80.0
Orange
83.5
Vodafone
83.5
021.54364.586
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Download Speed
in Mbps
Digi Mobil
147.3
Orange
242.3
Vodafone
111.4
065130195260
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Upload Speed
in Mbps
Digi Mobil
8.0
Orange
33.1
Vodafone
23.5
010203040
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

Definitions

5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

Learn more

Definitions

5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.

5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.

Learn more

Definitions

5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.

Learn more

Definitions

5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).

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Definitions

5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).

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Digi Mobil

Orange

Telekom

Vodafone

Availability
5G Availability
Availability
% of time
Digi Mobil
97.1
Orange
97.1
Telekom
88.7
Vodafone
96.3
0255075100
The brackets represent confidence intervals.
Read why confidence intervals are important.
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5G Availability
% of time
Digi Mobil
2.9
Orange
13.2
Vodafone
10.6
05101520
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.

Map Definition

The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.

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Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.

Map Definition

The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.

Learn more

Consistent Quality
Consistent Quality
% of tests
Digi Mobil
74.5
Orange
74.0
Telekom
66.1
Vodafone
74.1
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

Definitions

Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.

We combine different experience indicators such as download speed, upload speed, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.

To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.

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Related Analysis

Our Methodology

Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.

About Opensignal

Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.

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