Mobile Network Experience Report Qatar April 2020

Qatar

Mobile Network Experience Report
April 2020

Opensignal Active Userbase in Qatar
Total Devices
32,582
Total Measurements
92,755,985
Data Collection Period
Jan 01 Mar 30, 2020

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Francesco Rizzato Principal Technical Analyst

Key findings

Ooredoo reaches the Excellent category in Video Experience

Ooredoo recorded an impressive 10 points improvement (on a 100-point scale) in Video Experience since our last report, which pushed the operator into the Excellent category (75-100) with a score of 76.3, up from 66.3 points in November 2019. Vodafone also moved up a category and now features a Very Good Video Experience with a score of 70.6, but has conceded ground to Ooredoo because now the gap between the two operators is 5.8 points compared to 2.0 points in our last report.

Ooredoo wins Opensignal’s first-ever Qatar Games Experience award

Ooredoo took the lead in our newest Games Experience metric scoring 50.9 points, with Vodafone following at 46.7 points. However, both operators scored in the Poor category (40-65) meaning that the majority of users saw a delay in the gameplay experience and felt a lack of controllability. Opensignal’s Games Experience metric uses measurements of real-world mobile network conditions to assess the mobile multiplayer games experience felt by users on different networks and scores it on a 0-to-100-point scale.

Ooredoo shows impressive gains in both our speed metrics

Opensignal users on Ooredoo’s network saw their Download Speed Experience improve by close to 10 Mbps in the last six months, reaching 37 Mbps. Ooredoo also showed impressive gains in Upload Speed Experience, with users’ speeds now reaching 13.9 Mbps compared to 8.7 Mbps in November 2019. Vodafone also showed improvements, but they were on a different scale compared to Ooredoo’s as our Vodafone users saw both download and upload speeds rise by less than 1 Mbps compared to six months ago.

Vodafone claims our Voice App Experience award

Despite losing ground to Ooredoo in most of our metrics, Vodafone won our Voice App Experience award, scoring 78.9 points compared to Ooredoo’s 77.6 points. While Vodafone improved its score in the last six months by 3.1 points, Ooredoo’s score deteriorated by 1.6 points, allowing Vodafone to take the lead.

Introduction

Our third report on Qatar’s mobile market shows Ooredoo cementing its lead after turning the table half a year ago, when Ooredoo had snatched four awards from Vodafone, who had previously won them in May 2019 and won the 4G Availability award having previously tied for it.

Ooredoo has increased its lead in four out of the six metrics we reported on six months ago with impressive gains in Download Speed Experience and Upload Speed Experience, it also achieved an Excellent in Video Experience, and surpassed the 90% mark in 4G Availability. Ooredoo also won 4G Coverage Experience and Games Experience — which we launched in the months following our last Qatar report.

Vodafone claimed our Voice App Experience award from Ooredoo while keeping the Latency Experience award, though it conceded quite some ground to Ooredoo with the latency gap between the two operators closing from 16.6ms to 5.6ms.

Opensignal Awards Table

Mobile Experience Awards, Qatar
April 2020, Qatar Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
April 2020, Qatar
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Ooredoo
76.3
Vodafone
70.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Ooredoo
76.3
Vodafone
70.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
77.5 (± 0.61) 73.2 (± 0.75)
3G Video Experience
69.5 (± 3.01) 59.4 (± 3.35)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2020 | © Opensignal Limited
4G Video Experience in 0-100 points
78 (± 0.61)
73 (± 0.75)
3G Video Experience in 0-100 points
69 (± 3.01)
59 (± 3.35)
Mobile Network Experience Report | April 2020 | © Opensignal Inc.

Games Experience

Games Experience
in 0-100 points
Ooredoo
50.9
Vodafone
46.7
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Games Experience
Supporting Metrics
in 0-100 points
4G Games Experience
53.6 (± 0.79) 54.0 (± 0.90)
3G Games Experience
39.6 (± 0.89) 36.4 (± 0.72)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2020 | © Opensignal Limited
4G Games Experience in 0-100 points
54 (± 0.79)
54 (± 0.90)
3G Games Experience in 0-100 points
40 (± 0.89)
36 (± 0.72)
Mobile Network Experience Report | April 2020 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
Ooredoo
77.6
Vodafone
78.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Supporting Metrics
in 0-100 points
4G Voice App Experience
78.4 (± 0.32) 80.5 (± 0.36)
3G Voice App Experience
73.8 (± 1.27) 72.0 (± 1.44)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2020 | © Opensignal Limited
4G Voice App Experience in 0-100 points
78 (± 0.32)
81 (± 0.36)
3G Voice App Experience in 0-100 points
74 (± 1.27)
72 (± 1.44)
Mobile Network Experience Report | April 2020 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Ooredoo
37.0
Vodafone
24.8
0 10 20 30 40
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
41.8 (± 0.89) 28.5 (± 0.79)
3G Download Speed
10.3 (± 0.49) 8.9 (± 0.53)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2020 | © Opensignal Limited
4G Download Speed in Mbps
42 (± 0.89)
28 (± 0.79)
3G Download Speed in Mbps
10 (± 0.49)
9 (± 0.53)
Mobile Network Experience Report | April 2020 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Ooredoo
13.9
Vodafone
8.2
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
16.1 (± 0.29) 9.7 (± 0.28)
3G Upload Speed
2.4 (± 0.13) 1.7 (± 0.13)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2020 | © Opensignal Limited
4G Upload Speed in Mbps
16 (± 0.29)
10 (± 0.28)
3G Upload Speed in Mbps
2 (± 0.13)
2 (± 0.13)
Mobile Network Experience Report | April 2020 | © Opensignal Inc.

Latency Experience

Latency Experience
in ms The lower the figure the better the latency
Ooredoo
37.3
Vodafone
31.6
0 10 20 30 40
The brackets represent confidence intervals.
Download Image
Latency Experience
Supporting Metrics
in ms
4G Latency
36.1 (± 0.59) 30.4 (± 0.49)
3G Latency
43.8 (± 2.18) 37.0 (± 2.22)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2020 | © Opensignal Limited
4G Latency in ms
36 (± 0.59)
30 (± 0.49)
3G Latency in ms
44 (± 2.18)
37 (± 2.22)
Mobile Network Experience Report | April 2020 | © Opensignal Inc.

4G Availability

4G Availability
% of time
Ooredoo
90.4
Vodafone
88.2
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Ooredoo
9.8
Vodafone
9.6
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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