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Ooredoo recorded an impressive 10 points improvement (on a 100-point scale) in Video Experience since our last report, which pushed the operator into the Excellent category (75-100) with a score of 76.3, up from 66.3 points in November 2019. Vodafone also moved up a category and now features a Very Good Video Experience with a score of 70.6, but has conceded ground to Ooredoo because now the gap between the two operators is 5.8 points compared to 2.0 points in our last report.
Ooredoo took the lead in our newest Games Experience metric scoring 50.9 points, with Vodafone following at 46.7 points. However, both operators scored in the Poor category (40-65) meaning that the majority of users saw a delay in the gameplay experience and felt a lack of controllability. Opensignal’s Games Experience metric uses measurements of real-world mobile network conditions to assess the mobile multiplayer games experience felt by users on different networks and scores it on a 0-to-100-point scale.
Opensignal users on Ooredoo’s network saw their Download Speed Experience improve by close to 10 Mbps in the last six months, reaching 37 Mbps. Ooredoo also showed impressive gains in Upload Speed Experience, with users’ speeds now reaching 13.9 Mbps compared to 8.7 Mbps in November 2019. Vodafone also showed improvements, but they were on a different scale compared to Ooredoo’s as our Vodafone users saw both download and upload speeds rise by less than 1 Mbps compared to six months ago.
Despite losing ground to Ooredoo in most of our metrics, Vodafone won our Voice App Experience award, scoring 78.9 points compared to Ooredoo’s 77.6 points. While Vodafone improved its score in the last six months by 3.1 points, Ooredoo’s score deteriorated by 1.6 points, allowing Vodafone to take the lead.
Our third report on Qatar’s mobile market shows Ooredoo cementing its lead after turning the table half a year ago, when Ooredoo had snatched four awards from Vodafone, who had previously won them in May 2019 and won the 4G Availability award having previously tied for it.
Ooredoo has increased its lead in four out of the six metrics we reported on six months ago with impressive gains in Download Speed Experience and Upload Speed Experience, it also achieved an Excellent in Video Experience, and surpassed the 90% mark in 4G Availability. Ooredoo also won 4G Coverage Experience and Games Experience — which we launched in the months following our last Qatar report.
Vodafone claimed our Voice App Experience award from Ooredoo while keeping the Latency Experience award, though it conceded quite some ground to Ooredoo with the latency gap between the two operators closing from 16.6ms to 5.6ms.
| Mobile Experience Awards Qatar | ||
|---|---|---|
April 2020,
Qatar Report
|
O
Ooredoo
|
V
Vodafone
|
Video Experience
| ||
Games Experience
| ||
Voice App Experience
| ||
Download Speed Experience
| ||
Upload Speed Experience
| ||
Latency Experience
| ||
4G Availability
| ||
4G Coverage Experience
| ||
|
Mobile Experience Awards Winners
|
April 2020,
Qatar
|
|---|---|
|
Video Experience
|
O
Ooredoo
|
|
Games Experience
|
O
Ooredoo
|
|
Voice App Experience
|
V
Vodafone
|
|
Download Speed Experience
|
O
Ooredoo
|
|
Upload Speed Experience
|
O
Ooredoo
|
|
Latency Experience
|
V
Vodafone
|
|
4G Availability
|
O
Ooredoo
|
|
4G Coverage Experience
|
O
Ooredoo
|
|
Video Experience
Additional Metrics |
O
Ooredoo
|
V
Vodafone
|
|---|---|---|
| in 0-100 points | ||
|
4G Video Experience
| 77.5 (± 0.61) | 73.2 (± 0.75) |
|
3G Video Experience
| 69.5 (± 3.01) | 59.4 (± 3.35) |
| 4G Video Experience | in 0-100 points |
|
O
Ooredoo
|
78 (± 0.61) |
|
V
Vodafone
|
73 (± 0.75) |
| 3G Video Experience | in 0-100 points |
|
O
Ooredoo
|
69 (± 3.01) |
|
V
Vodafone
|
59 (± 3.35) |
|
Games Experience
Additional Metrics |
O
Ooredoo
|
V
Vodafone
|
|---|---|---|
| in 0-100 points | ||
|
4G Games Experience
| 53.6 (± 0.79) | 54.0 (± 0.90) |
|
3G Games Experience
| 39.6 (± 0.89) | 36.4 (± 0.72) |
| 4G Games Experience | in 0-100 points |
|
O
Ooredoo
|
54 (± 0.79) |
|
V
Vodafone
|
54 (± 0.90) |
| 3G Games Experience | in 0-100 points |
|
O
Ooredoo
|
40 (± 0.89) |
|
V
Vodafone
|
36 (± 0.72) |
|
Voice App Experience
Additional Metrics |
O
Ooredoo
|
V
Vodafone
|
|---|---|---|
| in 0-100 points | ||
|
4G Voice App Experience
| 78.4 (± 0.32) | 80.5 (± 0.36) |
|
3G Voice App Experience
| 73.8 (± 1.27) | 72.0 (± 1.44) |
| 4G Voice App Experience | in 0-100 points |
|
O
Ooredoo
|
78 (± 0.32) |
|
V
Vodafone
|
81 (± 0.36) |
| 3G Voice App Experience | in 0-100 points |
|
O
Ooredoo
|
74 (± 1.27) |
|
V
Vodafone
|
72 (± 1.44) |
|
Download Speed Experience
Additional Metrics |
O
Ooredoo
|
V
Vodafone
|
|---|---|---|
| in Mbps | ||
|
4G Download Speed
| 41.8 (± 0.89) | 28.5 (± 0.79) |
|
3G Download Speed
| 10.3 (± 0.49) | 8.9 (± 0.53) |
| 4G Download Speed | in Mbps |
|
O
Ooredoo
|
42 (± 0.89) |
|
V
Vodafone
|
28 (± 0.79) |
| 3G Download Speed | in Mbps |
|
O
Ooredoo
|
10 (± 0.49) |
|
V
Vodafone
|
9 (± 0.53) |
|
Upload Speed Experience
Additional Metrics |
O
Ooredoo
|
V
Vodafone
|
|---|---|---|
| in Mbps | ||
|
4G Upload Speed
| 16.1 (± 0.29) | 9.7 (± 0.28) |
|
3G Upload Speed
| 2.4 (± 0.13) | 1.7 (± 0.13) |
| 4G Upload Speed | in Mbps |
|
O
Ooredoo
|
16 (± 0.29) |
|
V
Vodafone
|
10 (± 0.28) |
| 3G Upload Speed | in Mbps |
|
O
Ooredoo
|
2 (± 0.13) |
|
V
Vodafone
|
2 (± 0.13) |
|
Latency Experience
Additional Metrics |
O
Ooredoo
|
V
Vodafone
|
|---|---|---|
| in ms | ||
|
4G Latency
| 36.1 (± 0.59) | 30.4 (± 0.49) |
|
3G Latency
| 43.8 (± 2.18) | 37.0 (± 2.22) |
| 4G Latency | in ms |
|
O
Ooredoo
|
36 (± 0.59) |
|
V
Vodafone
|
30 (± 0.49) |
| 3G Latency | in ms |
|
O
Ooredoo
|
44 (± 2.18) |
|
V
Vodafone
|
37 (± 2.22) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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