For our regional analysis we examined our Video Experience, Voice App Experience, Download and Upload Speed Experiences, Latency Experience and 4G Availability results in 100 large U.S. cities. This detailed analysis gives us the opportunity to see where the national operators may be making improvements to their networks on a city-by-city basis.
One area of particular interest is our Download Speed Experience metric. AT&T was a first-time winner of our Download Speed Experience award. Specifically, AT&T won the award outright in 26 cities and drew for the win in an additional 42. In comparison, T-Mobile (which won the national award in our July 2019 report) had just nine solo wins and 34 draws, while Verizon racked up nine outright wins and 36 shared wins.
On a city-by-city basis we saw a few blazing-fast speeds. Opensignal users on T-Mobile’s network clocked an impressive average download speed of 44.2 Mbps in the Grand Rapids, Michigan area, while Opensignal users on Verizon’s network in Dayton, Ohio saw average download speeds as high as 45.6 Mbps.
On the other end of the spectrum, we also saw some slower download speeds in a few markets. In York, Pennsylvania, our users on Sprint’s network recorded average download speeds of 14.2 Mbps.
In Latency Experience, AT&T was our national winner and also won by far the largest number of cities. It led outright in our Latency Experience metric in 54 cities and shared the award in an additional 23.
Another notable result was in the Voice App Experience. This is the first time Opensignal has reported on this metric in the U.S. market. In our national results, T-Mobile and AT&T tied for the top spot. However, on a city-by-city basis, AT&T won outright in 12 cities and shared the award in another 81 cities. T-Mobile, meanwhile, won in just three cities and shared the award in another 75 cities.
Finally, in our regional Video Experience category Verizon was once again the leader by an impressive margin. It won Opensignal’s Video Experience award in 67 cities and shared the award in another 31 cities. Notably, Verizon also elevated its Video Experience score into the Very Good category (65-75) in eight of the 100 cities we analyzed. This means that Opensignal users in those cities experienced short video load times and fewer video interruptions during playback, even at high resolutions.
Verizon’s competition also saw their Video Experience scores improve in some cities as well. Sprint scored over 60 in nine cities but never hit the score of 65 required to enter the Very Good category, which means it is still solidly in the Good Video Experience category in those markets.
Select any region below to display individual breakdown