Australia, April 2025, Mobile Network Experience
Optus dominates the award table with five outright and five shared awards across the board, out of 14 categories. Vodafone ends with two sole and five shared wins, remaining strong for 5G Availability. Telstra firmly holds onto both Coverage Experience award.
Feb 2025
Global Mobile Network Experience Awards 2025
Opensignal sheds light on the difference in the experience seen by our users on different operators across the globe — to better inform users, operators and regulators.
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Australia, April 2025, Mobile Network Experience
Optus dominates the award table with five outright and five shared awards across the board, out of 14 categories. Vodafone ends with two sole and five shared wins, remaining strong for 5G Availability. Telstra firmly holds onto both Coverage Experience award.
Retention starts with reception: how mobile network experience drives churn in Australia
In this new study, we leverage our proprietary data to assess the impact that poor mobile network experience has on Australian mobile users’ propensity to switch operators.
Benchmarking the Mobile Experience in APAC cities – November 2024
Seoul leads APAC cities in network reliability and quality, leading in both overall availability and speed metrics. Mumbai ranks first in 5G availability. Users in Mumbai and Colombo see the largest uplift between 4G and 5G for download and upload speeds.
Australia, October 2024, Mobile Network Experience
Optus is the sole or joint winner of 8 of the 13 awards including Consistent Quality. Vodafone is the sole or joint winner on 6 of the 13 including download and upload speed. Telstra is the sole winner of both coverage experience awards.
Australia, October 2024, Fixed Broadband Experience
Aussie Broadband dominates the awards table for fixed broadband experience in Australia, with three outright wins — all in speed categories — and two joint wins. Our Telstra users see the most consistent services in Australia.
Legacy spectrum and 5G in APAC: navigating the transition
Opensignal analyzes the use of spectrum bands across different network generations in Asia Pacific. Several APAC markets have deployed 5G services almost exclusively in the 3.5GHz, but low and low-mid band are vital in other Asian Pacific markets.
Benchmarking the Asia Pacific Mobile Network Experience – September 2024
In our latest APAC benchmarking analysis Japan and Taiwan lead in both Reliability Experience and Consistent Quality. India leads in 5G Availability while Singapore comes in first for 5G Coverage Experience compared to the other APAC markets.
