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Ooredoo wins our Video Experience award for the fourth time in a row, this time with a score of 74 points on a 100-point scale — an increase of 1.3 points since our last report. In contrast, Vodafone’s score declined by a point, bringing its overall score to 69.8 points. As a result, Ooredoo has extended its lead over Vodafone — from 1.9 points seen in the last report to 4.2 points this time. With scores lying in the range of 65 to 75, both operators continue to place in the Very Good category. This means that our users in Qatar generally observed fast loading times and only occasional stalling, regardless of their preferred network, however, the experience might have been somewhat inconsistent across users, video providers, and resolutions.
Ooredoo won our Games Experience award outright with a score of 67.8 points, (on a 100-point scale) which places it in the Fair category. Meanwhile, Vodafone continues to place in the Poor category with a significantly lower score of 56.8 points. Opensignal’s Games Experience quantifies the experience of real-time multiplayer mobile gaming on an operator’s network. It represents the experience of popular genres of mobile games such as battle royale games like COD mobile or Garena FreeFire and MOBA (multiplayer online battle arena) titles like Arena of Valor. Lower scores mean users’ experience becomes less enjoyable, marred with increased delays and lack of controllability in gameplay.
Ooredoo continues to lead on our measure of the quality of experience for over-the-top (OTT) voice services — on mobile apps such as WhatsApp, Skype and Facebook Messenger. The operator won our Voice App Experience award with a score of 81.2 points — an improvement of 1.8 points that pushed Ooredoo into the Good category — but Vodafone is snapping on its heels. Our Vodafone users reported a relatively greater improvement of 2.1 points, from 77.4 to 79.5 — just half a point shy of the Good rating threshold to place in the Fair category.
Our users in Qatar have once again observed the highest average download speeds on Ooredoo’s network, with the operator racking up an impressive Download Speed Experience score of 42.4 Mbps, up by a significant 6.1 Mbps from our previous report. Meanwhile, the average download speeds of our Vodafone users surpassed 30 Mbps with them reporting an improvement of 2.4 Mbps. By virtue of this, Ooredoo’s lead in Download Speed Experience has widened from 8.5 Mbps to 12.2 Mbps, a rise of 3.7 Mbps. This means the average download speeds on Ooredoo’s network were 40.3% higher than those on Vodafone’s. Likewise, the fastest average upload speeds (14 Mbps) were also observed by our Ooredoo users — 4.8 Mbps higher than those seen by our Vodafone users, respectively.
Once again, Vodafone and Ooredoo jointly won our 4G Availability award with statistically tied scores around the 90% mark. Our users on both operators’ networks saw an incremental increase of 0.3-0.4 points in their 4G Availability, compared to our previous report. Opensignal’s 4G Availability measures the proportion of time 4G users spent connected to their 4G network, and these high scores illustrate that Qatar’s 4G networks are moving towards maturity.
In our last report, Ooredoo and Vodafone statistically tied on 4G Coverage Experience and were, therefore, joint winners for this award, but this time Ooredoo has won the award outright with a score of 9.9 points, 0.2 points higher than Vodafone’s score of 9.7 points. Opensignal’s 4G Coverage Experience metric is a measure of how our mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by Opensignal users across all network operators.
One look at our awards table and it is evident that Ooredoo remains the dominant operator when it comes to mobile network experience in Qatar. This time, the mobile operator took first place for six out of seven award categories — Download Speed Experience, Upload Speed Experience, 4G Coverage Experience and all three of our experiential metrics (Video Experience, Games Experience and Voice App Experience). It also jointly won our 4G Availability award with Vodafone.
In this report, we have analyzed the overall mobile network experience of all our users in Qatar on two national operators, Ooredoo and Vodafone, over a 90-day period starting on January 1 and ending on March 31, 2021. We have used 5G measurements in addition to those from previous generations of mobile network technology when determining the overall scores for each metric.
While 5G may be the key area of focus for Qatari operators at the moment, 4G continues to play a vital role as it forms an essential foundation for next-generation 5G networks.
| Mobile Experience Awards Qatar | ||
|---|---|---|
April 2021,
Qatar Report
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O
Ooredoo
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V
Vodafone
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Video Experience
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Games Experience
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Voice App Experience
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Download Speed Experience
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Upload Speed Experience
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4G Availability
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4G Coverage Experience
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Mobile Experience Awards Winners
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April 2021,
Qatar
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|---|---|
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Video Experience
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O
Ooredoo
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Games Experience
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O
Ooredoo
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Voice App Experience
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O
Ooredoo
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Download Speed Experience
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O
Ooredoo
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Upload Speed Experience
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O
Ooredoo
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4G Coverage Experience
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O
Ooredoo
|
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Mobile Experience Awards Draws
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April 2021, Qatar
|
|---|---|
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4G Availability
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O
Ooredoo
V
Vodafone
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Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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