Mobile Network Experience Report Qatar April 2021

Qatar

Mobile Network Experience Report
April 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Hardik Khatri Technical Analyst

Key findings

Ooredoo users continue to enjoy the best Video Experience in Qatar

Ooredoo wins our Video Experience award for the fourth time in a row, this time with a score of 74 points on a 100-point scale — an increase of 1.3 points since our last report. In contrast, Vodafone’s score declined by a point, bringing its overall score to 69.8 points. As a result, Ooredoo has extended its lead over Vodafone — from 1.9 points seen in the last report to 4.2 points this time. With scores lying in the range of 65 to 75, both operators continue to place in the Very Good category. This means that our users in Qatar generally observed fast loading times and only occasional stalling, regardless of their preferred network, however, the experience might have been somewhat inconsistent across users, video providers, and resolutions.

Ooredoo reigns supreme on Games Experience

Ooredoo won our Games Experience award outright with a score of 67.8 points, (on a 100-point scale) which places it in the Fair category. Meanwhile, Vodafone continues to place in the Poor category with a significantly lower score of 56.8 points. Opensignal’s Games Experience quantifies the experience of real-time multiplayer mobile gaming on an operator’s network. It represents the experience of popular genres of mobile games such as battle royale games like COD mobile or Garena FreeFire and MOBA (multiplayer online battle arena) titles like Arena of Valor. Lower scores mean users’ experience becomes less enjoyable, marred with increased delays and lack of controllability in gameplay.

Ooredoo holds on to our Voice App Experience award

Ooredoo continues to lead on our measure of the quality of experience for over-the-top (OTT) voice services — on mobile apps such as WhatsApp, Skype and Facebook Messenger. The operator won our Voice App Experience award with a score of 81.2 points — an improvement of 1.8 points that pushed Ooredoo into the Good category — but Vodafone is snapping on its heels. Our Vodafone users reported a relatively greater improvement of 2.1 points, from 77.4 to 79.5 — just half a point shy of the Good rating threshold to place in the Fair category.

Ooredoo has a significant lead over Vodafone when it comes to download and upload speeds

Our users in Qatar have once again observed the highest average download speeds on Ooredoo’s network, with the operator racking up an impressive Download Speed Experience score of 42.4 Mbps, up by a significant 6.1 Mbps from our previous report. Meanwhile, the average download speeds of our Vodafone users surpassed 30 Mbps with them reporting an improvement of 2.4 Mbps. By virtue of this, Ooredoo’s lead in Download Speed Experience has widened from 8.5 Mbps to 12.2 Mbps, a rise of 3.7 Mbps. This means the average download speeds on Ooredoo’s network were 40.3% higher than those on Vodafone’s. Likewise, the fastest average upload speeds (14 Mbps) were also observed by our Ooredoo users — 4.8 Mbps higher than those seen by our Vodafone users, respectively.

Vodafone and Ooredoo remain closely matched in 4G Availability

Once again, Vodafone and Ooredoo jointly won our 4G Availability award with statistically tied scores around the 90% mark. Our users on both operators’ networks saw an incremental increase of 0.3-0.4 points in their 4G Availability, compared to our previous report. Opensignal’s 4G Availability measures the proportion of time 4G users spent connected to their 4G network, and these high scores illustrate that Qatar’s 4G networks are moving towards maturity.

Ooredoo claims Opensignal’s 4G Coverage Experience award

In our last report, Ooredoo and Vodafone statistically tied on 4G Coverage Experience and were, therefore, joint winners for this award, but this time Ooredoo has won the award outright with a score of 9.9 points, 0.2 points higher than Vodafone’s score of 9.7 points. Opensignal’s 4G Coverage Experience metric is a measure of how our mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by Opensignal users across all network operators.

Introduction

One look at our awards table and it is evident that Ooredoo remains the dominant operator when it comes to mobile network experience in Qatar. This time, the mobile operator took first place for six out of seven award categories — Download Speed Experience, Upload Speed Experience, 4G Coverage Experience and all three of our experiential metrics (Video Experience, Games Experience and Voice App Experience). It also jointly won our 4G Availability award with Vodafone.

In this report, we have analyzed the overall mobile network experience of all our users in Qatar on two national operators, Ooredoo and Vodafone, over a 90-day period starting on January 1 and ending on March 31, 2021. We have used 5G measurements in addition to those from previous generations of mobile network technology when determining the overall scores for each metric.

While 5G may be the key area of focus for Qatari operators at the moment, 4G continues to play a vital role as it forms an essential foundation for next-generation 5G networks.

Opensignal Awards Table

Mobile Experience Awards, Qatar
April 2021, Qatar Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Coverage Experience
Availability
Download Image
Mobile Experience Awards Winners
April 2021, Qatar
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Coverage Experience
Mobile Experience Awards Draws
April 2021, Qatar
Availability
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Ooredoo
74.0
Vodafone
69.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Video Experience

Video Experience
in 0-100 points
Ooredoo
74.0
Vodafone
69.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Games Experience

Games Experience
in 0-100 points
Ooredoo
67.8
Vodafone
56.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Voice App Experience

Voice App Experience
in 0-100 points
Ooredoo
81.2
Vodafone
79.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Download Speed Experience

Download Speed Experience
in Mbps
Ooredoo
42.4
Vodafone
30.2
0 11.25 22.5 33.75 45
The brackets represent confidence intervals.
Download Image

Upload Speed Experience

Upload Speed Experience
in Mbps
Ooredoo
14.0
Vodafone
9.1
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Ooredoo
9.9
Vodafone
9.7
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Availability

Availability
in %
Ooredoo
90.1
Vodafone
89.5
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image
Availability
Additional Metrics
in %
5G Availability
23.0 (± 5.23)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2021 | © Opensignal Limited
5G Availability in %
23 (± 5.23)
Mobile Network Experience Report | April 2021 | © Opensignal Inc.
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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