Mobile Network Experience Report Myanmar October 2019

Myanmar

Mobile Network Experience Report
October 2019

Opensignal Active Userbase in Myanmar
Total Devices
59,038
Total Measurements
127,717,752
Data Collection Period
Jul 01 Sep 28, 2019

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
David Nedescu Technical Analyst

Key findings

4G download speeds steadily falling across operators

When Myanmar first launched their 4G networks, the average speeds we saw were inflated by the low amount of traffic, partly influenced by the share of devices being skewed more towards 3G. Combined with the reality of steadily increasing data allowances by operators, it meant that their once-impressive average 4G speeds have taken a hit and are now seeing the effects of network congestion. Our data indirectly reflects the adoption of 4G via our 4G Availability metric, which has seen steady growth over the past few reports, indicating a possible explanation for why three operators saw a decrease in Download Speed Experience. Our first report on Myanmar was published before Mytel was launched, and our users on the three operators at the time saw average 4G speeds higher than 28 Mbps. A year later, we found that these speeds have fallen to 20-26 Mbps, and in this report we see the trend continue. Today, at 26 Mbps, only Ooredoo still offers 4G Download Speeds higher than 20 Mbps.

Narrow draw on Voice App Experience for Ooredoo and Mytel

Our new Voice App Experience metric, which measures users’ experience over voice communication apps such as WhatsApp or Skype, found all four operators placed squarely in the Acceptable call quality range, with just over 3 points separating MPT from Ooredoo. Seeing as Ooredoo is just one point away from the next category, it would come as no surprise to see one or more operators providing a Good Voice App Experience in our next report.

Ooredoo on the verge of Very Good Video Experience

Ooredoo and MPT are the only operators to have increased their Video Experience score since our May report. Although their scores increased by just over 1 point, it’s a much better situation than the one faced by Telenor, who sees its Video Experience score drop by 1.8 points. Mytel, who has not seen a change since the past report, is still enjoying a comfortable 3.8 point lead, although Ooredoo is on the verge of joining Mytel in providing a Very Good Video Experience.

4G Availability increases for all but Ooredoo

Continuing the trend of increasing 4G Availability, Telenor and MPT shot past the 80% mark, while, in a turn of events, Ooredoo sees theirs decrease by almost 3 percentage points. This now makes Ooredoo the only operator to see less than 80%, in a surprising turn of events since our last report when it ranked second. Meanwhile Mytel further increased their score and is just 0.5 percentage points away from reaching the coveted 95% milestone.

Telenor’s latency slips by 13ms while the others improve

While the other three operators have been making slow but steady progress towards improving their latency, our Telenor users saw their waiting time delayed by an additional 13 milliseconds compared to our last report. This added delay equally affected 3G as well as 4G latencies. Notably, the other three operators improved different aspects of their overall Latency Experience: MPT improved its 3G Latency alone by 6ms, Ooredoo improved both 3G and 4G latencies by around 6ms, while 4G-focused Mytel improved its 4G Latency by almost 2ms. However, these changes were not enough to impact the rankings.

Introduction

Opensignal Awards Table

Mobile Experience Awards, Myanmar
October 2019, Myanmar Report
4G Availability
Video Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image
Mobile Experience Awards Winners
October 2019, Myanmar
4G Availability
Video Experience
Upload Speed Experience
Latency Experience
Mobile Experience Awards Draws
October 2019, Myanmar
Voice App Experience
Download Speed Experience
Download Image

Overview

Click on metric labels below for a quick preview
4G Availability
% of time
MPT
83.7
Ooredoo
79.6
Telenor
84.4
Mytel
94.5
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image

National Analysis

4G Availability

4G Availability
% of time
MPT
83.7
Ooredoo
79.6
Telenor
84.4
Mytel
94.5
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image

Video Experience

Video Experience
in 0-100 points
MPT
59.6
Ooredoo
64.8
Telenor
58.3
Mytel
68.6
Poor Fair Good Very Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
67.9 (± 1.20) 74.4 (± 1.01) 65.5 (± 1.14) 68.6 (± 0.92)
3G Video Experience
46.3 (± 1.94) 48.3 (± 2.62) 46.2 (± 1.99)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2019 | © Opensignal Limited
4G Video Experience in 0-100 points
68 (± 1.20)
74 (± 1.01)
66 (± 1.14)
69 (± 0.92)
3G Video Experience in 0-100 points
46 (± 1.94)
48 (± 2.62)
46 (± 1.99)
Mobile Network Experience Report | October 2019 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
MPT
76.0
Ooredoo
79.1
Telenor
76.9
Mytel
77.8
Impossible to communicate Unintelligible Very Poor Poor Acceptable Good Very Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Supporting Metrics
in 0-100 points
4G Voice App Experience
79.1 (± 0.87) 82.0 (± 0.86) 79.4 (± 0.71) 77.8 (± 1.05)
3G Voice App Experience
71.0 (± 1.80) 74.2 (± 2.44) 72.9 (± 1.83)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2019 | © Opensignal Limited
4G Voice App Experience in 0-100 points
79 (± 0.87)
82 (± 0.86)
79 (± 0.71)
78 (± 1.05)
3G Voice App Experience in 0-100 points
71 (± 1.80)
74 (± 2.44)
73 (± 1.83)
Mobile Network Experience Report | October 2019 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
MPT
14.2
Ooredoo
18.4
Telenor
13.5
Mytel
18.0
0 5 10 15 20
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
19.6 (± 0.50) 25.9 (± 0.66) 18.0 (± 0.47) 18.0 (± 0.43)
3G Download Speed
5.5 (± 0.18) 5.6 (± 0.23) 5.8 (± 0.18)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2019 | © Opensignal Limited
4G Download Speed in Mbps
20 (± 0.50)
26 (± 0.66)
18 (± 0.47)
18 (± 0.43)
3G Download Speed in Mbps
6 (± 0.18)
6 (± 0.23)
6 (± 0.18)
Mobile Network Experience Report | October 2019 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
MPT
6.5
Ooredoo
7.4
Telenor
5.1
Mytel
5.9
0 1.875 3.75 5.625 7.5
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
9.8 (± 0.30) 10.9 (± 0.38) 7.2 (± 0.20) 5.9 (± 0.18)
3G Upload Speed
1.3 (± 0.05) 1.4 (± 0.07) 1.6 (± 0.05)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2019 | © Opensignal Limited
4G Upload Speed in Mbps
10 (± 0.30)
11 (± 0.38)
7 (± 0.20)
6 (± 0.18)
3G Upload Speed in Mbps
1 (± 0.05)
1 (± 0.07)
2 (± 0.05)
Mobile Network Experience Report | October 2019 | © Opensignal Inc.

Latency Experience

Latency Experience
in ms The lower the figure the better the latency
MPT
82.7
Ooredoo
84.5
Telenor
63.2
Mytel
79.3
0 21.25 42.5 63.75 85
The brackets represent confidence intervals.
Download Image
Latency Experience
Supporting Metrics
in ms
4G Latency
74.5 (± 0.57) 73.1 (± 0.63) 56.6 (± 1.84) 79.3 (± 0.45)
3G Latency
95.9 (± 1.33) 104.0 (± 2.28) 74.4 (± 2.89)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | October 2019 | © Opensignal Limited
4G Latency in ms
74 (± 0.57)
73 (± 0.63)
57 (± 1.84)
79 (± 0.45)
3G Latency in ms
96 (± 1.33)
104 (± 2.28)
74 (± 2.89)
Mobile Network Experience Report | October 2019 | © Opensignal Inc.
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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