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Analyzing download speeds in business locations

Posted: May 24, 2021

Business users were the first adopters of mobile phones in the 1980s and early 1990s. More recently, over the last decade the typical mobile user has been a consumer with the arrival of the modern smartphone. But mobile services have remained extremely important to business and more and more businesses have relied on mobile service to operate, especially during the many challenges of the last year.

Indonesian users who changed operators had a below average mobile experience

Posted: Apr 14, 2021

Opensignal has analyzed mobile subscriber churn in Indonesia and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network. Moreover, all our users that we have seen switching mobile operators had a better experience on their new mobile network. Our users who left 3, Indosat, Smartfren and XL on average spent less time without a mobile signal on their new network.

Mobile experience explains why Germany’s users change mobile operators

Posted: Feb 24, 2021

Opensignal has analyzed the mobile experience of smartphone users who changed mobile network operators in Germany. We found that our users who changed their mobile service provider on average had a worse mobile experience before they switched compared to the typical experience on their original network.

Mobile experience is a driver for mobile churn in Singapore

Posted: Feb 09, 2021

Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network. Also, our data shows that Singapore’s fourth mobile operator — TPG — as well as the numerous MVNOs which have launched operations in recent years, have been chipping away at M1, Singtel and Starhub’s subscriber bases.

In the Philippines, the urban-rural 4G Availability divide varies by region

Posted: Oct 29, 2019

Being an archipelago comprised of over 7,000 islands whose topography is mostly mountainous, the Philippines can pose a challenge to mobile network operators looking to expand into its rural regions. When adding to the equation a monsoon season that lasts for five months and can cause devastating disruption, it becomes clear why providing rural coverage is easier said than done.