Mobile experience is a driver for mobile churn in Singapore
Posted: Feb 09, 2021
Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network. Also, our data shows that Singapore’s fourth mobile operator — TPG — as well as the numerous MVNOs which have launched operations in recent years, have been chipping away at M1, Singtel and Starhub’s subscriber bases.