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Canada

Fixed Broadband Experience
May 2024

Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.

Author: Andrey Popov, Principal Analyst Data Collection Period: Feb 01 - Apr 30, 2024

Canada

Fixed Broadband Experience
May 2024

Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.

Author: Andrey Popov, Principal Analyst

Data Collection Period: Feb 01 - Apr 30, 2024

Key Findings

National

Rogers leads in Overall Experience

Rogers, which now includes Shaw customers, is recognized for the best overall experience more frequently than any other provider in our report. Rogers secures four outright national wins for Reliability Experience, Consistent Quality, Download Speed and Video Experience. Additionally, it achieves 21 wins across various regional comparisons.

The experience with fibre is dominated by Bell

Bell stands above the competition with its fibre network, winning all five national awards in Fiber Experience. Notably, Bell's “Pure Fibre Internet” leads with significant margins in all three speed categories, compared to its nearest national competitors. Bell's fibre product also garners 13 regional awards, with eight outright wins and five joint wins.

Our users have the most reliable experience on Rogers' network

Rogers scores highest for Opensignal's new metric, Reliability Experience. Reliability Experience measures the ability of our users to connect to and successfully complete 'uninterrupted' tasks on Internet Service Providers' (ISP) networks. Rogers wins with a score of 724 points on a 100-1000 point scale, around 50 points ahead of statistically tied Bell and Telus and over 200 points above Starlink.

Regional

Rogers dominates in Consistent Quality in British Columbia and Manitoba

Rogers has the best Consistent Quality experience in British Columbia and Manitoba, surpassing even fibre competitors. In Saskatchewan, it ties with SaskTel's fibre product “infiNET”.

EastLink users observe the most consistent experience in Alberta and Ontario

EastLink stands unbeaten in Consistent Quality across the three regions where it is included for comparison — Alberta, Atlantic Provinces and Ontario — and further records outright wins in Alberta and Ontario against fibre offerings.

SaskTel is recognised for its fibre experience in Saskatchewan

Our users on SaskTel's “infiNET” product enjoy a leading experience for Consistent Quality and the outright best experience for Upload Speed in Saskatchewan.

Market Overview

In this report, Opensignal has analyzed the real-world fixed broadband experience of our users across Canada and then separately across seven of its regions. To reflect the varying ways in which fixed broadband is used, we have included six different measures of user experience: Consistent Quality, Download Speed, Peak Download Speed, Upload Speed,Video Experience and Reliability Experience (Reliability Experience uses a later data collection period of Mar 1 - May 29).

For our national award tables, we have only included the providers with comparable scale and extent of geographic coverage: Bell, Rogers (which now includes customers of Shaw following the merger in April 2023), Telus and Starlink. In our regional assessment, we have further analyzed the experience of providers that have a significant presence in their selected provinces: Videotron, Cogeco, EastLink, Xplore and SaskTel.

Consumers often face decisions about choosing specific broadband access technologies offered by their local providers. That is why we have further divided our comparisons into three sections: Overall Experience, which looks at the experience of our users regardless of the broadband access delivery technology used; Fiber Experience, which focuses on the experience of users with fibre-to-the-home; and FWA Experience, which examines the experience with Fixed Wireless Access.

At the end of 2023, The Canadian Radio-television and Telecommunications Commission (CRTC) made a significant regulatory decision requiring large telecom providers like Bell and Telus to provide wholesale access to their fibre-to-the-home networks in Ontario and Quebec. In response to this, Bell argued that mandatory wholesale access would undermine its investments and announced a reduction in its fibre network expansion plans.

Bell Canada was, until recently, the largest fixed broadband provider in the country based on the number of broadband subscriptions in the market. With a broad geographical presence, Bell leverages its incumbent local exchange carrier (ILEC) infrastructure across Ontario, Quebec, all four Atlantic provinces, Manitoba and the Far North. Bell has been extensively upgrading its infrastructure footprint with fibre-to-the-home – covering around 7.3 million premises as of July 2023, replacing legacy xDSL connections. The provider also operates FWA services, having focused heavily on expanding its wireless broadband infrastructure.

Rogers Communications expanded its footprint significantly by acquiring Shaw Communications in April 2023. The combined entity now serves seven provinces, making it the largest provider in fixed broadband and pay-TV subscriptions, surpassing Bell Canada. Rogers and Shaw have extensively deployed DOCSIS 3.0 and 3.1 technologies across their hybrid fibre-coaxial (HFC) networks of comparable size, each covering just shy of 5 million homes as of July 2023. Rogers has further plans to implement DOCSIS 4.0 across its networks, and also provides FWA services leveraging its 5G infrastructure – targeting rural and other areas underserved by traditional broadband.

Telus is the third largest broadband provider in Canada by market share, and the largest in Western Canada by the number of fixed network subscriptions, serving as the incumbent local exchange operator (ILEC) across British Columbia and Alberta. Telus has a growing fibre footprint, with around 3.1 million fibre-to-the-home/building premises passed as of July 2023 it is now substantially bigger than its legacy xDSL footprint. Telus maintains significant growth in terms of subscriptions added, and has further aims of expanding its “PureFibre” gigabit network.

We have included Starlink, operated by SpaceX, in our comparison, as it is the most prominent pure satellite internet provider in Canada. Canada and the United States were the first markets to experience Starlink's satellite internet services, starting in January 2021. Despite its cost, Starlink has become an important provider in Canada, particularly in rural and remote areas that lack access to traditional fixed broadband. Starlink has been continuously expanding its satellite constellation, which, as of May 2024, had over 6,000 active satellites.

Note: This report was updated post-publication on June 26th 2024 to include Reliability Experience.

National Fixed Broadband Experience

May 2024, Canada Report
Overall Experience
Fiber Experience
FWA Experience

Category description:
The experience of our users across all of the broadband access delivery technologies used.

B
Bell
R
Rogers (inc. Shaw)
S
Starlink
T
Telus
Download Image
Consistent Quality
Download Speed
Peak Download Speed
Upload Speed
Video Experience
Reliability Experience
Consistent Quality
% of tests
Rogers (inc. Shaw)
86.3
Bell
82.4
Telus
79.6
Starlink
70.6
022.54567.590
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed
in Mbps
Rogers (inc. Shaw)
184.0
Bell
151.2
Telus
137.3
Starlink
69.3
047.595142.5190
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Peak Download Speed
in Mbps
Bell
651.5
Rogers (inc. Shaw)
592.9
Telus
542.5
Starlink
233.6
0169338507676
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed
in Mbps
Bell
108.2
Telus
89.1
Rogers (inc. Shaw)
38.7
Starlink
13.6
027.55582.5110
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Video Experience
in 0-100 points
Rogers (inc. Shaw)
76.2
Bell
75.8
Telus
75.4
Starlink
73.8
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Reliability Experience
100-1000 points
Rogers (inc. Shaw)
724
Bell
678
Telus
673
Starlink
493
100257.5415572.5730
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

Definitions

Broadband Consistent Quality measures how often a network, from the perspective of a single device once connectivity is established, meets the requirements for common applications. Broadband Consistent Quality uses six key performance indicators: download and upload speeds, latency, jitter, packet loss, and time to first byte, setting thresholds appropriate for individual rather than multiple device usage. Metrics represent the percentage of users’ tests meeting these performance thresholds to support activities like watching HD video, completing group video calls, and gaming across all hours of the day.

Learn more

Definitions

Measured in Mbps, Broadband Download Speed represents the typical everyday speeds a user experiences across a provider’s network.

Learn more

Definitions

Measured in Mbps, Broadband Peak Download Speed represents the 98th percentile of the user speed distribution. i.e. this is what the users with the highest speeds within the footprint experience.

Learn more

Definitions

Measured in Mbps, Broadband Upload Speed measures the average upload speeds for each internet service provider observed by our users across their fixed networks. Typically, upload speeds are slower than download speeds, but this often depends on the technology used for broadband connections.

Learn more

Definitions

Opensignal’s adaptive video experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's network. The metric measures users’ adaptive video experience using a Mean Opinion Score (MOS) approach inspired by International Telecommunication Union (ITU) studies which have derived a relationship between technical parameters of adaptive bitrate video streaming and the perceived video experience as reported by real people.

The videos tested are streamed directly from the world’s largest video content providers and include a wide selection of resolutions that dynamically match the network conditions, available bandwidth and device performance. Resolutions range from 144p to 2160p, which is also called 4K or UHD (Ultra High Definition). The model calculates a MOS score on a 0 to 100 scale by evaluating a number of parameters, including: the time to start playing the video, the quality of the video, the time playing each resolution, and the time spent re-buffering.

Learn more

Definitions

Opensignal's Broadband Reliability Experience measures the ability of a household to connect to the internet and to successfully complete 'uninterrupted' tasks across multiple devices, encompassing work and recreational activities. While Reliability incorporates and expands upon elements akin to Broadband Consistent Quality, it uniquely includes assessments of initial connectivity and continuous completion of tasks, making it more comprehensive in scenarios involving multiple simultaneous connections.

Learn more

Category description:
The experience of our users who are served by fiber-to-the-home (FTTH) where available from the provider, in comparison to other providers in the market.

B
Bell: "Pure Fibre Internet"
R
Rogers (inc. Shaw)
S
Starlink
T
Telus: "PureFibre"
Download Image
 
Legend:
 
All users
 
Fiber users
Consistent Quality
Download Speed
Peak Download Speed
Upload Speed
Video Experience
Consistent Quality
% of tests
Bell: "Pure Fibre Internet"
87.1
Rogers (inc. Shaw)
86.3
Telus: "PureFibre"
83.4
Starlink
70.6
022.54567.590
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed
in Mbps
Bell: "Pure Fibre Internet"
198.6
Rogers (inc. Shaw)
184.0
Telus: "PureFibre"
175.4
Starlink
69.3
051.5103154.5206
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Peak Download Speed
in Mbps
Bell: "Pure Fibre Internet"
707.3
Rogers (inc. Shaw)
592.9
Telus: "PureFibre"
580.3
Starlink
233.6
0185370555740
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed
in Mbps
Bell: "Pure Fibre Internet"
149.4
Telus: "PureFibre"
119.4
Rogers (inc. Shaw)
38.7
Starlink
13.6
03978117156
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Video Experience
in 0-100 points
Bell: "Pure Fibre Internet"
77.5
Telus: "PureFibre"
76.7
Rogers (inc. Shaw)
76.2
Starlink
73.8
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

Definitions

Broadband Consistent Quality measures how often a network, from the perspective of a single device once connectivity is established, meets the requirements for common applications. Broadband Consistent Quality uses six key performance indicators: download and upload speeds, latency, jitter, packet loss, and time to first byte, setting thresholds appropriate for individual rather than multiple device usage. Metrics represent the percentage of users’ tests meeting these performance thresholds to support activities like watching HD video, completing group video calls, and gaming across all hours of the day.

Learn more

Definitions

Measured in Mbps, Broadband Download Speed represents the typical everyday speeds a user experiences across a provider’s network.

Learn more

Definitions

Measured in Mbps, Broadband Peak Download Speed represents the 98th percentile of the user speed distribution. i.e. this is what the users with the highest speeds within the footprint experience.

Learn more

Definitions

Measured in Mbps, Broadband Upload Speed measures the average upload speeds for each internet service provider observed by our users across their fixed networks. Typically, upload speeds are slower than download speeds, but this often depends on the technology used for broadband connections.

Learn more

Definitions

Opensignal’s adaptive video experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's network. The metric measures users’ adaptive video experience using a Mean Opinion Score (MOS) approach inspired by International Telecommunication Union (ITU) studies which have derived a relationship between technical parameters of adaptive bitrate video streaming and the perceived video experience as reported by real people.

The videos tested are streamed directly from the world’s largest video content providers and include a wide selection of resolutions that dynamically match the network conditions, available bandwidth and device performance. Resolutions range from 144p to 2160p, which is also called 4K or UHD (Ultra High Definition). The model calculates a MOS score on a 0 to 100 scale by evaluating a number of parameters, including: the time to start playing the video, the quality of the video, the time playing each resolution, and the time spent re-buffering.

Learn more

Category description:
The experience of our users who are served by Fixed Wireless Access (FWA).

B
Bell: "Wireless Home Internet"
R
Rogers: "5G Home Internet"
Download Image
 
Legend:
 
FWA users
Consistent Quality
Download Speed
Upload Speed
Video Experience
Consistent Quality
% of tests
Rogers: "5G Home Internet"
72.8
Bell: "Wireless Home Internet"
66.9
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed
in Mbps
Rogers: "5G Home Internet"
37.7
Bell: "Wireless Home Internet"
33.7
011.52334.546
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed
in Mbps
Rogers: "5G Home Internet"
11.7
Bell: "Wireless Home Internet"
8.1
0481216
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Video Experience
in 0-100 points
Bell: "Wireless Home Internet"
70.8
Rogers: "5G Home Internet"
67.1
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

Definitions

Broadband Consistent Quality measures how often a network, from the perspective of a single device once connectivity is established, meets the requirements for common applications. Broadband Consistent Quality uses six key performance indicators: download and upload speeds, latency, jitter, packet loss, and time to first byte, setting thresholds appropriate for individual rather than multiple device usage. Metrics represent the percentage of users’ tests meeting these performance thresholds to support activities like watching HD video, completing group video calls, and gaming across all hours of the day.

Learn more

Definitions

Measured in Mbps, Broadband Download Speed represents the typical everyday speeds a user experiences across a provider’s network.

Learn more

Definitions

Measured in Mbps, Broadband Upload Speed measures the average upload speeds for each internet service provider observed by our users across their fixed networks. Typically, upload speeds are slower than download speeds, but this often depends on the technology used for broadband connections.

Learn more

Definitions

Opensignal’s adaptive video experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's network. The metric measures users’ adaptive video experience using a Mean Opinion Score (MOS) approach inspired by International Telecommunication Union (ITU) studies which have derived a relationship between technical parameters of adaptive bitrate video streaming and the perceived video experience as reported by real people.

The videos tested are streamed directly from the world’s largest video content providers and include a wide selection of resolutions that dynamically match the network conditions, available bandwidth and device performance. Resolutions range from 144p to 2160p, which is also called 4K or UHD (Ultra High Definition). The model calculates a MOS score on a 0 to 100 scale by evaluating a number of parameters, including: the time to start playing the video, the quality of the video, the time playing each resolution, and the time spent re-buffering.

Learn more

Regional Fixed Broadband Experience

May 2024, Canada Report
Overall Experience
Fiber Experience

Category description:
The experience of our users across all of the broadband access delivery technologies used.

Overall Experience
Region
Consistent Quality
Download Speed
Peak Download Speed
Upload Speed
Video Experience
Winner EastLink
Joint Winners EastLink Rogers (inc. Shaw)
Joint Winners EastLink Rogers (inc. Shaw) Telus
Winner Telus
Joint Winners EastLink Rogers (inc. Shaw) Starlink Telus
Joint Winners Bell EastLink Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Winner Bell
Joint Winners Bell EastLink Rogers (inc. Shaw) Starlink
Winner Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Joint Winners Rogers (inc. Shaw) Telus
Winner Telus
Joint Winners Rogers (inc. Shaw) Telus
Winner Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Joint Winners Bell Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Winner EastLink
Winner Rogers (inc. Shaw)
Joint Winners Bell Cogeco EastLink Rogers (inc. Shaw)
Winner Bell
Joint Winners Cogeco EastLink Rogers (inc. Shaw)
Joint Winners Cogeco Videotron
Winner Bell
Winner Bell
Joint Winners Bell Cogeco
Winner Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Fixed Broadband Experience | May 2024 | © Opensignal Limited
Download Image
Selected region
  • A-I
    • Alberta
    • Atlantic provinces
    • British Columbia
  • J-R
    • Manitoba
    • Ontario
    • Quebec
  • S-Z
    • Saskatchewan
Consistent Quality
in Alberta
% of tests
EastLink
87.1
Rogers (inc. Shaw)
84.8
Telus
78.7
Starlink
71.2
Download Image
Download Speed
in Alberta
in Mbps
Rogers (inc. Shaw)
169.6
EastLink
169.6
Telus
127.8
Starlink
60.8
Download Image
Peak Download Speed
in Alberta
in Mbps
EastLink
610.2
Rogers (inc. Shaw)
577.5
Telus
561.6
Starlink
222.3
Download Image
Upload Speed
in Alberta
in Mbps
Telus
77.3
Rogers (inc. Shaw)
44.9
Starlink
12.6
EastLink
9.4
Download Image
Video Experience
in Alberta
in 0-100 points
Rogers (inc. Shaw)
75.8
Telus
75.2
EastLink
74.7
Starlink
74.3
Download Image
Consistent Quality
in Atlantic provinces
% of tests
Rogers (inc. Shaw)
87.5
Bell
87.1
EastLink
86.5
Starlink
80.3
Xplore
69.6
Download Image
Download Speed
in Atlantic provinces
in Mbps
Rogers (inc. Shaw)
188.2
EastLink
152.8
Bell
143.4
Starlink
87.7
Xplore
40.7
Download Image
Upload Speed
in Atlantic provinces
in Mbps
Bell
92.3
Rogers (inc. Shaw)
38.5
Starlink
16.2
EastLink
11.3
Xplore
7.5
Download Image
Video Experience
in Atlantic provinces
in 0-100 points
Rogers (inc. Shaw)
75.1
EastLink
74.4
Bell
74.4
Starlink
73.8
Xplore
72.0
Download Image
Consistent Quality
in British Columbia
% of tests
Rogers (inc. Shaw)
84.1
Telus
80.1
Starlink
68.5
Download Image
Download Speed
in British Columbia
in Mbps
Rogers (inc. Shaw)
154.8
Telus
146.0
Starlink
62.7
Download Image
Peak Download Speed
in British Columbia
in Mbps
Rogers (inc. Shaw)
566.9
Telus
551.5
Starlink
188.0
Download Image
Upload Speed
in British Columbia
in Mbps
Telus
96.0
Rogers (inc. Shaw)
43.5
Starlink
12.6
Download Image
Video Experience
in British Columbia
in 0-100 points
Telus
75.6
Rogers (inc. Shaw)
75.4
Starlink
73.3
Download Image
Consistent Quality
in Manitoba
% of tests
Rogers (inc. Shaw)
86.4
Bell
77.4
Starlink
73.5
Xplore
67.5
Download Image
Download Speed
in Manitoba
in Mbps
Rogers (inc. Shaw)
199.0
Bell
80.6
Starlink
75.7
Xplore
33.5
Download Image
Upload Speed
in Manitoba
in Mbps
Rogers (inc. Shaw)
49.5
Bell
42.8
Starlink
14.3
Xplore
6.4
Download Image
Video Experience
in Manitoba
in 0-100 points
Rogers (inc. Shaw)
77.0
Bell
73.7
Starlink
73.5
Xplore
68.4
Download Image
Consistent Quality
in Ontario
% of tests
EastLink
89.1
Rogers (inc. Shaw)
87.9
Cogeco
84.9
Bell
79.4
Starlink
75.6
Download Image
Download Speed
in Ontario
in Mbps
Rogers (inc. Shaw)
198.6
Cogeco
166.0
Bell
146.8
EastLink
143.7
Starlink
67.1
Download Image
Peak Download Speed
in Ontario
in Mbps
Cogeco
668.8
Bell
646.7
Rogers (inc. Shaw)
612.1
EastLink
580.5
Starlink
219.6
Download Image
Upload Speed
in Ontario
in Mbps
Bell
104.5
Rogers (inc. Shaw)
33.3
Cogeco
25.5
Starlink
13.2
EastLink
10.2
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Video Experience
in Ontario
in 0-100 points
Rogers (inc. Shaw)
76.7
Cogeco
76.4
Bell
76.0
EastLink
76.0
Starlink
73.7
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Consistent Quality
in Quebec
% of tests
Videotron
87.6
Cogeco
86.9
Bell
83.8
Telus
83.2
Rogers (inc. Shaw)
75.0
Download Image
Download Speed
in Quebec
in Mbps
Bell
171.8
Telus
138.8
Rogers (inc. Shaw)
124.3
Videotron
97.2
Cogeco
90.1
Download Image
Upload Speed
in Quebec
in Mbps
Bell
130.8
Telus
107.8
Rogers (inc. Shaw)
30.2
Videotron
25.1
Cogeco
19.8
Download Image
Video Experience
in Quebec
in 0-100 points
Bell
76.3
Cogeco
75.8
Videotron
75.7
Telus
75.3
Rogers (inc. Shaw)
70.9
Download Image
Consistent Quality
in Saskatchewan
% of tests
Rogers (inc. Shaw)
85.5
SaskTel
76.2
Starlink
72.0
Xplore
64.9
Download Image
Download Speed
in Saskatchewan
in Mbps
Rogers (inc. Shaw)
191.3
Starlink
70.7
SaskTel
66.8
Xplore
39.5
Download Image
Peak Download Speed
in Saskatchewan
in Mbps
Rogers (inc. Shaw)
501.3
SaskTel
283.3
Starlink
239.4
Xplore
114.7
Download Image
Upload Speed
in Saskatchewan
in Mbps
Rogers (inc. Shaw)
47.0
SaskTel
34.4
Starlink
13.0
Xplore
5.7
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Category description:
The experience of our users who are served by fiber-to-the-home (FTTH) where available from the provider, in comparison to other providers in the market.

Fiber Experience
Region
Consistent Quality
Download Speed
Peak Download Speed
Upload Speed
Video Experience
Winner EastLink
Joint Winners EastLink Telus: "PureFibre"
Joint Winners EastLink Rogers (inc. Shaw) Telus: "PureFibre"
Winner Telus: "PureFibre"
Joint Winners EastLink Rogers (inc. Shaw) Telus: "PureFibre"
Joint Winners Bell: "Pure Fibre Internet" Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Winner Bell: "Pure Fibre Internet"
Joint Winners Bell: "Pure Fibre Internet" Rogers (inc. Shaw) Starlink
Winner Rogers (inc. Shaw)
Winner Telus: "PureFibre"
Joint Winners Rogers (inc. Shaw) Telus: "PureFibre"
Winner Telus: "PureFibre"
Winner Telus: "PureFibre"
Winner Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Winner Bell: "Pure Fibre Internet"
Joint Winners Bell: "Pure Fibre Internet" Rogers (inc. Shaw)
Winner EastLink
Winner Bell: "Pure Fibre Internet"
Winner Bell: "Pure Fibre Internet"
Winner Bell: "Pure Fibre Internet"
Winner Bell: "Pure Fibre Internet"
Joint Winners Bell: "Pure Fibre Internet" Videotron
Winner Bell: "Pure Fibre Internet"
Winner Bell: "Pure Fibre Internet"
Joint Winners Bell: "Pure Fibre Internet" Telus: "PureFibre"
Joint Winners Rogers (inc. Shaw) SaskTel: "infiNET"
Winner Rogers (inc. Shaw)
Winner Rogers (inc. Shaw)
Winner SaskTel: "infiNET"
Fixed Broadband Experience | May 2024 | © Opensignal Limited
Download Image
 
Legend:
 
All users
 
Fiber users
Selected region
  • A-I
    • Alberta
    • Atlantic provinces
    • British Columbia
  • J-R
    • Manitoba
    • Ontario
    • Quebec
  • S-Z
    • Saskatchewan
Consistent Quality
in Alberta
% of tests
EastLink
87.1
Rogers (inc. Shaw)
84.8
Telus: "PureFibre"
84.4
Starlink
71.2
Download Image
Download Speed
in Alberta
in Mbps
Telus: "PureFibre"
181.5
Rogers (inc. Shaw)
169.6
EastLink
169.6
Starlink
60.8
Download Image
Peak Download Speed
in Alberta
in Mbps
Telus: "PureFibre"
616.2
EastLink
610.2
Rogers (inc. Shaw)
577.5
Starlink
222.3
Download Image
Upload Speed
in Alberta
in Mbps
Telus: "PureFibre"
117.0
Rogers (inc. Shaw)
44.9
Starlink
12.6
EastLink
9.4
Download Image
Video Experience
in Alberta
in 0-100 points
Telus: "PureFibre"
76.7
Rogers (inc. Shaw)
75.8
EastLink
74.7
Starlink
74.3
Download Image
Consistent Quality
in Atlantic provinces
% of tests
Bell: "Pure Fibre Internet"
87.9
Rogers (inc. Shaw)
87.5
EastLink
86.5
Starlink
80.3
Xplore
69.6
Download Image
Download Speed
in Atlantic provinces
in Mbps
Rogers (inc. Shaw)
188.2
Bell: "Pure Fibre Internet"
160.6
EastLink
152.8
Starlink
87.7
Xplore
40.7
Download Image
Upload Speed
in Atlantic provinces
in Mbps
Bell: "Pure Fibre Internet"
104.6
Rogers (inc. Shaw)
38.5
Starlink
16.2
EastLink
11.3
Xplore
7.5
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Video Experience
in Atlantic provinces
in 0-100 points
Bell: "Pure Fibre Internet"
76.3
Rogers (inc. Shaw)
75.1
EastLink
74.4
Starlink
73.8
Xplore
72.0
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Consistent Quality
in British Columbia
% of tests
Rogers (inc. Shaw)
84.1
Telus: "PureFibre"
82.1
Starlink
68.5
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Download Speed
in British Columbia
in Mbps
Telus: "PureFibre"
175.2
Rogers (inc. Shaw)
154.8
Starlink
62.7
Download Image
Peak Download Speed
in British Columbia
in Mbps
Telus: "PureFibre"
590.1
Rogers (inc. Shaw)
566.9
Starlink
188.0
Download Image
Upload Speed
in British Columbia
in Mbps
Telus: "PureFibre"
118.3
Rogers (inc. Shaw)
43.5
Starlink
12.6
Download Image
Video Experience
in British Columbia
in 0-100 points
Telus: "PureFibre"
76.8
Rogers (inc. Shaw)
75.4
Starlink
73.3
Download Image
Consistent Quality
in Manitoba
% of tests
Rogers (inc. Shaw)
86.4
Bell: "Pure Fibre Internet"
81.8
Starlink
73.5
Xplore
67.5
Download Image
Download Speed
in Manitoba
in Mbps
Rogers (inc. Shaw)
199.0
Bell: "Pure Fibre Internet"
129.3
Starlink
75.7
Xplore
33.5
Download Image
Upload Speed
in Manitoba
in Mbps
Bell: "Pure Fibre Internet"
86.7
Rogers (inc. Shaw)
49.5
Starlink
14.3
Xplore
6.4
Download Image
Video Experience
in Manitoba
in 0-100 points
Bell: "Pure Fibre Internet"
77.6
Rogers (inc. Shaw)
77.0
Starlink
73.5
Xplore
68.4
Download Image
Consistent Quality
in Ontario
% of tests
EastLink
89.1
Rogers (inc. Shaw)
87.9
Bell: "Pure Fibre Internet"
86.0
Starlink
75.6
Download Image
Download Speed
in Ontario
in Mbps
Bell: "Pure Fibre Internet"
206.1
Rogers (inc. Shaw)
198.6
EastLink
143.7
Starlink
67.1
Download Image
Peak Download Speed
in Ontario
in Mbps
Bell: "Pure Fibre Internet"
722.2
Rogers (inc. Shaw)
612.1
EastLink
580.5
Starlink
219.6
Download Image
Upload Speed
in Ontario
in Mbps
Bell: "Pure Fibre Internet"
156.5
Rogers (inc. Shaw)
33.3
Starlink
13.2
EastLink
10.2
Download Image
Video Experience
in Ontario
in 0-100 points
Bell: "Pure Fibre Internet"
77.9
Rogers (inc. Shaw)
76.7
EastLink
76.0
Starlink
73.7
Download Image
Consistent Quality
in Quebec
% of tests
Videotron
87.6
Bell: "Pure Fibre Internet"
87.6
Telus: "PureFibre"
85.6
Rogers (inc. Shaw)
75.0
Download Image
Download Speed
in Quebec
in Mbps
Bell: "Pure Fibre Internet"
205.7
Telus: "PureFibre"
164.5
Rogers (inc. Shaw)
124.3
Videotron
97.2
Download Image
Upload Speed
in Quebec
in Mbps
Bell: "Pure Fibre Internet"
160.2
Telus: "PureFibre"
131.0
Rogers (inc. Shaw)
30.2
Videotron
25.1
Download Image
Video Experience
in Quebec
in 0-100 points
Bell: "Pure Fibre Internet"
77.5
Telus: "PureFibre"
76.7
Videotron
75.7
Rogers (inc. Shaw)
70.9
Download Image
Consistent Quality
in Saskatchewan
% of tests
Rogers (inc. Shaw)
85.5
SaskTel: "infiNET"
85.2
Starlink
72.0
Xplore
64.9
Download Image
Download Speed
in Saskatchewan
in Mbps
Rogers (inc. Shaw)
191.3
SaskTel: "infiNET"
95.2
Starlink
70.7
Xplore
39.5
Download Image
Peak Download Speed
in Saskatchewan
in Mbps
Rogers (inc. Shaw)
501.3
SaskTel: "infiNET"
296.1
Starlink
239.4
Xplore
114.7
Download Image
Upload Speed
in Saskatchewan
in Mbps
SaskTel: "infiNET"
56.5
Rogers (inc. Shaw)
47.0
Starlink
13.0
Xplore
5.7
Download Image

Category description:
The experience of our users who are served by Fixed Wireless Access (FWA).

 
Legend:
 
FWA users

Related Analysis

Our Methodology

Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.

About Opensignal

Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.

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