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Kuwait

Mobile Network Experience Report
February 2024

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Rupert Bapty, Analyst Data Collection Period: Oct 01 - Dec 29, 2023

Kuwait

Mobile Network Experience Report
February 2024

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Rupert Bapty, Analyst

Data Collection Period: Oct 01 - Dec 29, 2023

Key Findings

The most consistent experience is now on Ooredoo’s network

In the previous report, stc won the Consistent Quality award, but with a score of 66.6% Ooredoo overtakes stc to take first place. Ooredoo’s and Zain’s scores have increased between reports, while stc’s score has fallen. Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices.

Zain catches Ooredoo to now jointly share 5G Upload Speed

Zain steps onto the winners’ podium for 5G Upload Speed, joining the previous winner, Ooredoo. The pair share the gold with statistically level scores of 30.6-32Mbps, almost two-thirds faster than third-placed stc. Although Ooredoo's score has improved since the last report, Zain has experienced a more significant increase, allowing it to draw level.

Zain wins Coverage Experience outright and shares 5G Coverage Experience with stc

Zain takes home the new Coverage Experience award and jointly wins 5G Coverage Experience with stc. For overall coverage, Zain scores 7.8 points on a 10-point scale, ahead of its competitors, Ooredoo and stc, which come in second and third, respectively. For 5G Coverage Experience, Zain and stc statistically tie for first place. Opensignal’s Coverage Experience metrics measure the extent of overall and 5G coverage in the places our users live, work, and travel.

Overall average download speeds have improved across the board

Our users on all three Kuwaiti national operators are enjoying boosted Download Speed Experience scores. The increases in overall average download speeds range from 6.8Mbps for Ooredoo, to 11.9Mbps for stc — bringing last-placed stc closer to the current leader, Ooredoo.

Stc claims 5G Availability for itself

Stc breaks free of the statistical tie that it was in for 5G Availability in the prior report, winning the award outright with a score of 42.4% — Ooredoo slips down to second place, now statistically tying with Zain. This means that our 5G users on stc’s network spend over 40% of their time with an active 5G connection.

Mobile Experience Awards

February 2024, Kuwait Report
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Market Overview

When it comes to the greatest number of wins, Ooredoo manages to come out on top, with ten total award wins (joint and outright) to Zain’s nine. Ooredoo notably snatches Consistent Quality from stc and keeps hold of its outright wins for both Games Experience awards — overall and 5G — and both overall speed metrics.

Zain’s impressive spread of awards includes its retained outright victories for 5G Video Experience and 5G Download Speed. It also picks up both new coverage experience awards, winning overall Coverage Experience outright and sharing 5G Coverage Experience with stc. Stc racks up a modest six wins, and is now the outright winner of 5G Availability.

In this report we examine the mobile network experience of the three main mobile network operators in Kuwait — Zain, Ooredoo and stc — over a period of 90 days starting on October 01, 2023 and ending on December 29, 2023, to see how they fared.

Overall Experience
5G Experience
Coverage
Consistency
Video Experience
Live Video Experience
Games Experience
Download Speed Experience
Upload Speed Experience
Video Experience
in 0-100 points
Ooredoo
64.2
stc
64.1
Zain
64.7
017.53552.570
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Live Video Experience
in 0-100 points
Ooredoo
57.6
stc
57.5
Zain
57.1
015304560
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Games Experience
in 0-100 points
Ooredoo
72.0
stc
64.8
Zain
69.4
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed Experience
in Mbps
Ooredoo
57.4
stc
48.7
Zain
55.0
015304560
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed Experience
in Mbps
Ooredoo
15.7
stc
11.4
Zain
14.7
05101520
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

For the third consecutive time, all three operators share the Video Experience award — on this occasion with statistically tied scores of 64.1-64.7 points on a 100-point scale.

Our Kuwaiti users have a Good (58-68) Video Experience, no matter their choice of national operator. This means that our users are, on average, able to stream video at 720p or better with satisfactory loading times and little stalling.

Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.

Definitions

Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

In addition to Video Experience, we report on the following metrics related to video experience:

  • 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
  • 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
  • 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.

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National Analysis

All of the operators once again share the Live Video Experience award, this time with statistically similar scores of 57.1-57.6 points on a 100-point scale.

All three operators place in the Very Good (53-58) category, meaning that our users are, on average, able to stream video at least at 720p or 1080p with low loading times, little stalling and a satisfactory live offset.

Operators’ Live Video Experience scores are determined using a range of measures that impact users’ perceived live streaming viewing experience, including picture quality, video loading time, and stall rate, but also live playback offset — the time difference between real-time and the current playback position a viewer sees.

Unlike Video Experience, which represents on-demand video streams, Live Video Experience quantifies live video streaming used for current events. For example when users watch live sports, game streams, music concerts, or news where the event is happening at that moment in time.

Definitions

Opensignal’s Live Video Experience quantifies the quality of real-time video streamed to mobile devices by measuring video streams over an operator's network. The metric extends the existing International Telecommunication Union (ITU) approach used for Opensignal's on-demand Video Experience metric, built upon detailed studies which have derived a relationship between technical parameters, including live playback offset, picture quality, video loading time and stall rate, with the perceived live video experience as reported by real people. To calculate live video experience, we are directly measuring live video streams from end-user devices and using this extension of ITU's approach to quantify the overall live video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

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National Analysis

Ooredoo holds on to its outright win for Games Experience, winning this time with a score of 72 points on a 100-point scale, 2.6 points above second-placed Zain. Stc comes third with a score of 64.8 points.

Both Zain’s and Ooredoo’s scores have increased between reports — Zain's by 4.6 points and Ooredoo's by 2.5 points. Stc's score hasn't changed a significant amount since the previous report.

Zain and Ooredoo place in the Fair (65-75) category, while stc places one category lower, in Poor (40-65). A Fair rating means that users find the experience to be ‘average’. In most cases the game is responsive to the actions of the player with most users feeling like they have control over the game. The majority of players notice a delay between their actions and the outcomes in the game.

Definitions

Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.

In addition to Games Experience, we report on the following metrics related to games experience:

  • 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
  • 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
  • 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

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National Analysis

Ooredoo once again takes home Download Speed Experience, its score of 57.4Mbps making it 2.4Mbps (4.3%) faster than second-placed Zain’s 55Mbps. Stc brings up the rear with a score of 48.7Mbps.

Overall average download scores have increased across the board, with stc's score increasing by 11.9Mbps (32.2%), Zain's by 6.9Mbps (14.3%) and Ooredoo's by 6.8Mbps (13.5%).

Definitions

Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.

In addition to Download Speed Experience, we report on the following metrics related to download speeds:

  • 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
  • Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
  • 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
  • 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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National Analysis

Ooredoo wins the Upload Speed Experience award outright with a score of 15.7Mbps — Ooredoo is the only Kuwaiti operator to win this award since Opensignal began reporting on the mobile network experience in the country. Zain and stc place second and third with their respective scores of 14.7Mbps and 11.4Mbps.

Zain's score has increased by 1.1Mbps (8.3%) since the previous report and Ooredoo's score has increased by 0.8Mbps (5.5%).

Definitions

Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.

In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:

  • 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
  • Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
  • 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
  • 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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5G Video Experience
5G Live Video Experience
5G Games Experience
5G Download Speed
5G Upload Speed
5G Video Experience
in 0-100 points
Ooredoo
74.9
stc
73.7
Zain
75.8
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
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5G Live Video Experience
in 0-100 points
Ooredoo
70.9
stc
71.5
Zain
72.4
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Games Experience
in 0-100 points
Ooredoo
81.0
stc
69.3
Zain
78.9
021.54364.586
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Download Speed
in Mbps
Ooredoo
293.6
stc
196.2
Zain
332.3
085170255340
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Upload Speed
in Mbps
Ooredoo
32.0
stc
19.4
Zain
30.6
09182736
The brackets represent confidence intervals.
Read why confidence intervals are important.
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National Analysis

Zain wins the 5G Video Experience award outright for the second time in a row. Zain scores 75.8 points on a 100-point scale and leads Ooredoo by 0.9 points. Stc isn’t far behind with its score of 73.7 points.

Scores on all three operators have fallen, with Zain's score falling the most at 1.1 points. Stc's and Ooredoo’s scores have decreased by one point and 0.7 points, respectively.

Despite this drop in scores, all operators still place in the Very Good (68-78) category for 5G Video Experience. On all three networks our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.

5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.

Definitions

5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

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National Analysis

The competition for 5G Live Video Experience is again too close to call, with all three Kuwaiti national operators tying for first place. Ooredoo, stc and Zain share the award with statistically similar scores of 70.9-72.4 points on a 100-point scale.

All operators place in the Excellent (58 or above) category. An Excellent rating means that our users are, on average, able to stream video at least at 1080p with low loading times, little stalling and a satisfactory live offset.

Operators’ 5G Live Video Experience scores are determined using a range of measures that impact users’ perceived live streaming viewing experience, including picture quality, video loading time, and stall rate, but also live playback offset — the time difference between real-time and the current playback position a viewer sees.

Unlike 5G Video Experience, which represents on-demand video streams, 5G Live Video Experience quantifies live video streaming used for current events. For example when users watch live sports, game streams, music concerts, or news where the event is happening at that moment in time.

Definitions

Opensignal’s Live Video Experience quantifies the quality of real-time video streamed to mobile devices by measuring video streams over an operator's network. The metric extends the existing International Telecommunication Union (ITU) approach used for Opensignal's on-demand Video Experience metric, built upon detailed studies which have derived a relationship between technical parameters, including live playback offset, picture quality, video loading time and stall rate, with the perceived live video experience as reported by real people. To calculate live video experience, we are directly measuring live video streams from end-user devices and using this extension of ITU's approach to quantify the overall live video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

5G Live Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world live video streams when they were connected to 5G.

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National Analysis

Ooredoo keeps hold of the 5G Games Experience award. Ooredoo’s score of 81 points on a 100-point scale is 2.1 points above Zain, which places in second with its score of 78.9 points. Stc is further behind, with a score of 69.3 points.

Zain and Ooredoo place in the Good (75-85) category, while stc places one category lower, in Fair (65-75). A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game.

Definitions

5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.

5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.

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National Analysis

Our users have the fastest 5G average download speeds on Zain’s network for the second report in a row. Zain wins the 5G Download Speed award with a score of 332.3Mbps, beating Ooredoo’s 293.6Mbps and stc’s 196.2Mbps.

Definitions

5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).

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National Analysis

Zain steps onto the winners’ podium for 5G Upload Speed, joining the previous winner, Ooredoo. The pair share the award with statistically level scores of 30.6-32Mbps, almost two-thirds faster than third-placed stc’s score of 19.4Mbps.

Zain users have experienced a 4.5Mbps (17.3%) increase in their score, whereas the score for Ooredoo users has risen by a smaller margin — 1.9Mbps (6.5%).

Definitions

5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).

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Coverage Experience
5G Coverage Experience
Availability
5G Availability
Coverage Experience
in 0-10 points
Ooredoo
6.4
stc
6.0
Zain
7.8
02468
The brackets represent confidence intervals.
Read why confidence intervals are important.
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5G Coverage Experience
in 0-10 points
Ooredoo
2.57
stc
2.93
Zain
2.86
01234
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Availability
% of time
Ooredoo
97.8
stc
97.8
Zain
98.4
0255075100
The brackets represent confidence intervals.
Read why confidence intervals are important.
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5G Availability
% of time
Ooredoo
37.4
stc
42.4
Zain
33.2
011.52334.546
The brackets represent confidence intervals.
Read why confidence intervals are important.
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National Analysis

Zain is the first Kuwaiti operator to claim the Coverage Experience award. Zain’ score of 7.8 points on a 10-point scale puts it 1.3 points ahead of Ooredoo’s 6.4 points, and 1.8 points ahead of stc.

Definitions

The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.

Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.

Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.

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National Analysis

Zain and stc win the new 5G Coverage Experience award jointly with statistically tied scores of 2.86-2.93 points on a 10-point scale and a lead of around 0.3 points over Ooredoo, which places in third with its score of 2.57 points.

Definitions

The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.

Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.

Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.

5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.

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National Analysis

Ooredoo and stc now share the Availability award with Zain — Zain won the award outright in the last report. The three have statistically level scores of 97.8-98.4%.

Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.

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National Analysis

Stc is no longer tied with Ooredoo for 5G Availability, and therefore wins the award all to itself. Stc does so with a score of 42.4% and a lead of around 7.1 percentage points over Zain and Ooredoo, which place in second with their statistically tied scores of 33.2-37.4%.

Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.

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Consistent Quality
Consistent Quality
% of tests
Ooredoo
66.6
stc
54.9
Zain
64.1
017.53552.570
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

Ooredoo overtakes stc to win the Consistent Quality award outright. It does so with a score of 66.6% and a lead of 2.4 percentage points over Zain, which places in second with its score of 64.1%. Stc is now in last place, scoring 54.9%.

Ooredoo takes the lead due to its score increasing by 9.1 percentage points, while stc's score has fallen by 8.6 percentage points. Zain's score also increased — by 9.3 percentage points.

This metric measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices. It assesses a number of experience indicators such as download speed, upload speed, latency, jitter, packet loss, and time to first byte.

Definitions

Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.

We combine different experience indicators such as download speed, upload speed, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.

To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.

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Related Analysis

Our Methodology

Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.

About Opensignal

Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.

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