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Sweden

Mobile Network Experience Report
December 2023

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Rupert Bapty, Analyst Data Collection Period: Aug 01 - Oct 29, 2023

Sweden

Mobile Network Experience Report
December 2023

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Rupert Bapty, Analyst

Data Collection Period: Aug 01 - Oct 29, 2023

Key Findings

Telia storms ahead for Coverage Experience

Telia takes home both Coverage Experience awards — overall Coverage Experience and 5G Coverage Experience — and is the first Swedish operator to do so. It wins Coverage Experience outright with a score of 7.18 points on a 10-point scale and a 0.55-point lead over second-placed Telenor. Telia wins 5G Coverage Experience with a score of 2.72 points on a 10-point scale and a lead of around one point over Telenor and Tele2, which share second place with identical scores of 1.72 points.

Tele2 joins 3 on the winners’ podium for Availability

Tele2 steps onto the winners’ podium for Availability, sharing the award with the previous outright winner 3. The pair win the award jointly with nearly perfect scores of 99.2-99.5%, meaning that our users on these two networks spend nearly 100% of their time with a 3G or better connection. Looking at the time our 5G users spend with an active 5G connection — 5G Availability — Telia is victorious, winning outright with a score of 9.1%.

Our users have the most consistent experience on 3’s network

3 takes home the gold for Consistent Quality with a score of 86.5% and a lead of around one percentage point over the two operators that share second place — Telia and Telenor. Consistent Quality measures whether the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices.

Tele2 pulls into joint first place for overall Video Experience

Tele2 is the new joint winner of the Video Experience award, replacing 3 — Tele2 joins Telia on the winners’ podium with their statistically level scores of 69.3-70.7 points on a 100-point scale. Tele2 also retains its joint win for 5G Video Experience, sharing the award with Telenor.

Telenor is way out in front for 5G Download Speed

Telenor remains the outright winner of the 5G Download Speed. Our Telenor users’ blisteringly fast average 5G download speeds of 419Mbps place it 179.5Mbps ahead of the closest competitor, Tele2, which places second with a score of 239.5Mbps.

Telia is in first place for Live Video Experience

Telia wins Live Video Experience outright on the award’s inaugural inclusion in Swedish mobile network reports. It does so with a score of 65.3 points on a 100-point scale — 3, Telenor and Tele2 all place in second with their statistically tied scores of 62-63 points. Furthermore, all four operators share the 5G Live Video Experience award with tied scores of 71.4-72.7 points.

Mobile Experience Awards

December 2023, Sweden Report
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Market Overview

In the latest Opensignal report on the mobile network experience in Sweden, we have added Live Video Experience and 5G Live Video Experience metrics. These provide insights into the overall and 5G experiences of our users while streaming real-time video on mobile networks. Additionally, Opensignal has introduced its new Coverage Experience metrics to assess the extent of overall and 5G coverage in the locations where our users reside, work, and travel. The Consistent Quality metric now replaces the Excellent Consistent Quality and Core Consistent Quality awards that featured in previous reports.

Telia leads the pack in terms of total award wins, taking home 11 first-place finishes — six outright and five joint. Telia notably breaks out of a tie for 5G Availability and scoops up both new Coverage Experience awards. The operator also continues to place at least joint first for all five overall experience awards, after winning Live Video Experience outright.

Telenor and Tele2 each have six award wins. Telenor shares five first-place finishes, but truly shines in its outright win for 5G Download Speed, where it leaves the competition in the dust with its score of 419Mbps. Tele2 has no outright wins this time, but shares the podium for Availability and Video Experience, among other awards. In a big change since the previous report, 3 has gone from top of the awards table to the bottom — winning just five awards. It does, however, take home the Consistent Quality award all to itself, sharing a further four awards with one or more of its rivals.

Telia has stated that its 5G coverage hit 77% in its report for the period ending September 2023, up from 73% for the prior quarter. Telia is significantly ahead of the competition in Opensignal’s 5G Coverage Experience in the current report.

In this report we examine the mobile network experience of the four main mobile network operators in Sweden — 3, Tele2, Telenor and Telia — over a period of 90 days starting on August 1, 2023 and ending on October 29, 2023, to see how they fared.

Overall Experience
5G Experience
Coverage
Consistency
Video Experience
Live Video Experience
Games Experience
Download Speed Experience
Upload Speed Experience
Video Experience
in 0-100 points
3
68.5
Tele2
69.3
Telenor
69.1
Telia
70.7
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Live Video Experience
in 0-100 points
3
62.0
Tele2
62.1
Telenor
63.0
Telia
65.3
017.53552.570
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Games Experience
in 0-100 points
3
73.5
Tele2
75.4
Telenor
75.8
Telia
76.5
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed Experience
in Mbps
3
56.9
Tele2
56.5
Telenor
60.2
Telia
63.3
016.53349.566
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed Experience
in Mbps
3
12.9
Tele2
13.4
Telenor
13.3
Telia
14.9
05101520
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

Tele2 is the new joint winner of the Video Experience award, replacing 3 — Tele2 joins Telia on the winners’ podium with their statistically level scores of 69.3-70.7 points on a 100-point scale. 3 and Telenor tie for third with their scores of 68.5-69.1 points.

All operators place in the lower end of the Very Good (68-78) category, meaning that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.

Definitions

Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

In addition to Video Experience, we report on the following metrics related to video experience:

  • 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
  • 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
  • 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.

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National Analysis

Telia wins Live Video Experience outright on the award’s inaugural inclusion in Swedish mobile network reports. It does so with a score of 65.3 points on a 100-point scale — 3, Telenor and Tele2 all share second place with statistically tied scores of 62-63 points.

Operators’ Live Video Experience scores are determined using a range of measures that impact users’ perceived live streaming viewing experience, including picture quality, video loading time, and stall rate, but also live playback offset — the time difference between real-time and the current playback position a viewer sees.

Unlike Video Experience, which represents on-demand video streams, Live Video Experience quantifies live video streaming used for current events. For example when users watch live sports, game streams, music concerts, or news where the event is happening at that moment in time.

Our Swedish users have an Excellent (58 or above) Live Video Experience on all four networks. An Excellent rating means that our users are, on average, able to stream video at least at 1080p with low loading times, little stalling and a satisfactory live offset.

Definitions

Opensignal’s Live Video Experience quantifies the quality of real-time video streamed to mobile devices by measuring video streams over an operator's network. The metric extends the existing International Telecommunication Union (ITU) approach used for Opensignal's on-demand Video Experience metric, built upon detailed studies which have derived a relationship between technical parameters, including live playback offset, picture quality, video loading time and stall rate, with the perceived live video experience as reported by real people. To calculate live video experience, we are directly measuring live video streams from end-user devices and using this extension of ITU's approach to quantify the overall live video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

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National Analysis

Telia, Telenor and Tele2 are joint winners of the Games Experience award with statistically tied scores of 75.4-76.5 points on a 100-point scale and a lead of around 2.4 points over 3, which places fourth with its score of 73.5 points.

Telia, Telenor and Tele2 place in the Good (75-85) category, while 3 places one category lower — Fair (65-75).

A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game.

Definitions

Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.

In addition to Games Experience, we report on the following metrics related to games experience:

  • 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
  • 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
  • 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

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National Analysis

Telia wins the Download Speed Experience award outright for the second consecutive time. Telia wins with a score of 63.3Mbps, just 3.1Mbps (5.2%) above runner-up Telenor. 3 and Tele2 share third place with statistically tied scores of 56.5-56.9Mbps.

Telenor is gaining on Telia as Telenor’s score has increased by 7.3Mbps from the previous report while Telia's score dropped by 3.6Mbps. Additionally, 3's score has decreased by 5Mbps and Tele2's score hasn't changed by a statistically significant amount since the previous report.

Definitions

Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.

In addition to Download Speed Experience, we report on the following metrics related to download speeds:

  • 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
  • Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
  • 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
  • 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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National Analysis

Telia comes top for Upload Speed Experience — an award it has won outright in every Opensignal Swedish mobile network experience report. It wins this time with a score of 14.9Mbps and around 1.7Mbps (12.9%) faster than 3, Telenor and Tele2, which all tie for second place with statistically similar scores of 12.9-13.4Mbps.

Telia's lead over second place has decreased since the previous report as its score has dropped by 1.4Mbps, while 3's score fell by 1.2Mbps. Telenor's and Tele2's scores have not changed by a significant amount since the previous report.

Definitions

Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.

In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:

  • 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
  • Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
  • 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
  • 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

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5G Video Experience
5G Live Video Experience
5G Games Experience
5G Download Speed
5G Upload Speed
5G Video Experience
in 0-100 points
3
76.2
Tele2
77.5
Telenor
77.6
Telia
76.4
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Live Video Experience
in 0-100 points
3
71.4
Tele2
72.0
Telenor
72.5
Telia
72.7
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Games Experience
in 0-100 points
3
85.0
Tele2
84.3
Telenor
84.4
Telia
84.6
022.54567.590
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Download Speed
in Mbps
3
207.0
Tele2
239.5
Telenor
419.0
Telia
214.5
0109218327436
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Upload Speed
in Mbps
3
36.0
Tele2
33.7
Telenor
36.1
Telia
37.2
010203040
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

Telenor and Tele2 win the 5G Video Experience award jointly, as Telia and 3 drop down to third place. Telenor and Tele2 come first with scores of 77.5-77.6 points on a 100-point scale and a lead of around 1.2 points over statistically tied Telia and 3.

All four operators place in the Very Good (68-78) category, the same as for the overall award — although for 5G Video Experience all the operators place at the top end of the category.

Definitions

5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

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National Analysis

All of the Swedish operators share the new 5G Live Video Experience award. Telia, Tele2, 3 and Telenor share the award with statistically tied scores of 71.4-72.7 points on a 100-point scale.

Operators’ 5G Live Video Experience scores are determined using a range of measures that impact users’ perceived live streaming viewing experience, including picture quality, video loading time, and stall rate, but also live playback offset — the time difference between real-time and the current playback position a viewer sees.

Unlike 5G Video Experience, which represents on-demand video streams, 5G Live Video Experience quantifies live video streaming used for current events. For example when users watch live sports, game streams, music concerts, or news where the event is happening at that moment in time.

All operators place in the Excellent (58 or above) category, meaning that our users are, on average, able to stream video at least at 1080p with low loading times, little stalling and a satisfactory live offset.

Definitions

Opensignal’s Live Video Experience quantifies the quality of real-time video streamed to mobile devices by measuring video streams over an operator's network. The metric extends the existing International Telecommunication Union (ITU) approach used for Opensignal's on-demand Video Experience metric, built upon detailed studies which have derived a relationship between technical parameters, including live playback offset, picture quality, video loading time and stall rate, with the perceived live video experience as reported by real people. To calculate live video experience, we are directly measuring live video streams from end-user devices and using this extension of ITU's approach to quantify the overall live video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

5G Live Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world live video streams when they were connected to 5G.

Learn more

National Analysis

For the third report in a row, all of the major mobile operators in Sweden share the 5G Games Experience award — this time with statistically tied scores of 84.3-85 points on a 100-point scale.

Definitions

5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.

5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.

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National Analysis

Telenor wins the 5G Download Speed award outright once again. The lightning-fast average 5G download speeds observed by our Telenor users — 419Mbps — are leagues ahead of those seen on the competition, 74.9% faster than the speeds seen on Tele2, which is in second place with its score of 239.5Mbps. Our Telenor users’ 5G download speed is also around double that of those on Telia and 3, which share third place with statistically level scores of 207-214.5Mbps.

Definitions

5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).

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National Analysis

Telia, 3 and Telenor jointly win the 5G Upload Speed award — this is a change from the previous report when all four operators shared the award. Telia, 3 and Telenor tie with scores of 36-37.2Mbps and around 2.8Mbps (8.3%) faster than Tele2’s 33.7Mbps. Tele2 slips down to fourth place due to its score decreasing by 4.4Mbps (11.6%), while Telia's, 3's and Telenor's scores have not changed by a significant amount from the previous report.

Definitions

5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).

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Coverage Experience
5G Coverage Experience
Availability
5G Availability
Coverage Experience
in 0-10 points
3
5.95
Tele2
6.58
Telenor
6.63
Telia
7.18
02468
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Coverage Experience
in 0-10 points
3
0.87
Tele2
1.72
Telenor
1.72
Telia
2.72
01234
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Availability
% of time
3
99.5
Tele2
99.2
Telenor
99.2
Telia
98.4
0255075100
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Availability
% of time
3
5.7
Tele2
7.0
Telenor
6.1
Telia
9.1
02.557.510
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

Telia is the first Swedish operator to win the new Coverage Experience award. Telia wins outright with a score of 7.18 points on a 10-point scale, 0.55 points above second-placed Telenor. Tele2 and 3 come third and fourth, respectively, with scores of 6.58 points and 5.95 points.

Definitions

The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.

Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.

Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.

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National Analysis

As with the overall award, Telia also wins the 5G Coverage Experience award outright. It does so with a score of 2.72 points on a 10-point scale and a lead of around one point over Telenor and Tele2, which place in second with their identical scores of 1.72 points. 3 brings up the rear in fourth place.

Definitions

The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.

Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.

Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.

5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.

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National Analysis

Tele2 steps onto the winners’ podium for Availability, sharing the award with previous outright winner 3. The pair win the award jointly with near-perfect scores of 99.2-99.5%. Telenor places in third with its score of 99.2%, narrowly missing out on the top spot as its confidence intervals do not overlap with 3’s. Telia comes fourth with a score of 98.4%.

Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.

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National Analysis

Telia wins the 5G Availability award outright with a score of 9.1%, breaking out of the statistical tie it was in with 3 in the previous report. 3 moves down to second place, tied with Telenor and Tele2, around 2.9 percentage points below Telia.

Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.

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Consistent Quality
Consistent Quality
% of tests
3
86.5
Tele2
81.4
Telenor
85.5
Telia
85.3
022.54567.590
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

3 wins the Consistent Quality award outright with a score of 86.5% and a lead of around one percentage point over second-placed Telia and Telenor with their statistically tied scores of 85.3-85.5%. Tele2 comes fourth with a score of 81.4%.

Consistent Quality replaces the Core Consistent Quality and Excellent Consistent Quality awards used in previous reports. It measures whether the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices.

Definitions

Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.

We combine different experience indicators such as download speed, upload speed, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.

To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.

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Related Analysis

Our Methodology

Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.

About Opensignal

Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.

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