Switzerland
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Switzerland
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
Swisscom wins all four speed awards, three of them outright
Swisscom triumphs in both Download Speed Experience and Upload Speed Experience, with scores of 65.4 Mbps and 18.7 Mbps respectively. Looking at 5G speed metrics, Swisscom wins 5G Upload Speed Experience, with a score of 40.8 Mbps. However, the operator shares the 5G Download Speed Experience award with Sunrise, due to a statistical tie. Our Sunrise users saw a sizable 5G to overall uplift of 4.2 times, while users on both Salt and Swisscom enjoyed around three times faster average download speeds, on average, when connected to 5G, compared to their overall Download Speed Experience.
Salt users enjoyed an Excellent 5G Games Experience
Swisscom shines in 5G Games Experience — it scored 87.7 points and placed in the Excellent (85 or above) category, with both Sunrise and Swisscom rating as Good (75-85). However, Salt narrowly missed a victory in Games Experience, as Swisscom is the sole winner of the Games Experience award, with a score of 77.7 points on a 100-point scale — commanding a modest lead of 1.6 points over second-placed Salt. Our users enjoyed Good (75-85) games experience on both operators’ networks, while Sunrise placed in a category below — Fair (65-75).
Swisscom wins both overall and 5G Video Experience awards outright
The operator wins Video Experience with a score of 68.1 points, and a winning margin of 3.6 points over runner-up Salt and 8.3 points over third-placed Sunrise. Swisscom also adds the 5G Video Experience award to its haul, claiming it with a score of 81.6 points. However, the difference between Swiss operators was narrow in this case, as both Salt and Sunrise statistically tied for second place, with results just 1.7 points behind the winner’s score, on average.
Sunrise triumphs in 5G Availability
Our users with a 5G device and a 5G subscription connected to 5G services for 18.9% of the time on Sunrise’s network. This 5G Availability result gives the operator its only outright win in the awards table this time around, 5.8 percentage points ahead of second-placed Swisscom. However, Swisscom secures the Availability award outright and both operators share the victory for 5G Reach, with statistically tied scores of 5.4-5.5 points on a 10-point scale.
The most consistent experience is on Swisscom’s network
Swisscom wins both Excellent Consistent Quality and Core Consistent Quality awards outright, with scores of 87.3% and 93.7% respectively. Excellent Consistent Quality score reflects the percentage of users’ tests on operator networks meeting the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games. Core Consistent Quality measures the percentage of users’ tests that met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing.
Mobile Experience Awards
Market Overview
In Opensignal's latest Switzerland Mobile Network Experience report we analyze both the 5G experience and the overall experience together for the first time in one report. Also, we add two awards that quantify the consistency of the experience on the country’s three national operators’ networks.
Swisscom is the big winner, with nine outright wins and three shared awards, out of 15 trophies available. The operator claims all awards in the Overall category (only sharing Voice App Experience with Salt) and both Consistency awards and also secures several trophies in the 5G Experience and Coverage categories.
On top of the joint win with Swisscom in Voice App Experience, Salt triumphs in 5G Games Experience and 5G Voice App Experience outright and is the only Swiss operator to earn an Excellent (85 or above) rating for 5G Games Experience. Sunrise wins its only award outright in 5G Availability, but also shared the winners’ podium with Swisscom in 5G Download Speed and 5G Reach.
Switzerland’s Federal Council is proposing to increase the internet speeds offered by the universal service provider — currently Swisscom — to 80 Mbps of download speeds and 8 Mbps of upload speeds from 2024. Swisscom’s licence as a universal service provider was due to expire in 2022, but was extended until the end of 2023, to ensure the continuity of service. The current minimal thresholds are set at 10Mbps for download and 1Mbps for upload.
Our results in this report are based on measurements collected across all major mobile operators in Switzerland – Salt, Sunrise and Swisscom – over the period of 90 days between February 1, 2022 and May 1, 2022, to see how they fared.
Overall Experience
National Analysis
Swisscom wins Video Experience with a score of 68.1 points, with a winning margin of 3.6 points over the runner-up Salt and 8.3 points over third-placed Sunrise.
Swisscom also scored the highest in Video Experience — 5G Users, ahead of Salt again. Our 5G users saw their overall video experience scores improve the most on Sunrise’s network, by 5.1 points, compared to the overall scores seen by our users on average. Salt and Swisscom saw increases in their scores of 3.3 and 3.7 points, respectively.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
Swisscom is the sole winner of the Games Experience award, with a score of 77.7 points on a 100-point scale — with a small winning margin of 1.6 points over second-placed Salt. Our users enjoyed a Good (75-85) gaming experience on both operators’ networks. This means, most users deemed the experience acceptable. The gameplay experience was generally controllable and the user received immediate feedback between their actions and the outcomes in the game.
Meanwhile, Sunrise placed in a category below — Fair (65-75). Users found the experience to be average and the majority of players reported that they noticed a delay between their actions and the outcomes in the game.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Salt and Swisscom jointly win Voice App Experience, with statistically tied scores of 78.4-78.5 points on a 100-point scale. Sunrise followed close behind, as only 1.6 points separated all three Switzerland’s operators. All of them rated as Acceptable (74-80), meaning some users were satisfied but some experienced perceptible call quality impairments.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Our users in Switzerland enjoyed the fastest average download speeds on Swisscom’s network, clocking in at 65.4 Mbps. The winner commanded an impressive lead over second-placed Salt of 17.2 Mbps and over third-place Sunrise of 21.4 Mbps.
Our 5G users also saw the fastest overall download speeds on Swisscom’s network, clocking in at 86.2 Mbps — 20.8 Mbps faster compared to the overall Download Speed Experience. However, it was our 5G users on Sunrise’s network who enjoyed the highest increase in their average download speeds compared to the overall download experience, of 24 Mbps. Salt, which comes second in Download Speed Experience, saw a smaller increase in this metric compared to its rivals, of 15.7 Mbps and finished third in Download Speed Experience — 5G Users, behind Sunrise.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
Swisscom triumphs in Upload Speed Experience, with a score of 18.7 Mbps. Salt comes second, 3 Mbps behind the winner, while Sunrise takes third place, clocking in at 14.1 Mbps.
In terms of Upload Speed Experience — 5G Users, Swisscom was the only operator in Switzerland to hit the 20 Mbps mark. Our 5G users on all Swiss networks saw increases ranging from 1.2 to 1.7 Mbps inf their overall upload speeds, compared to the overall experience of all users.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
Regional Analysis
In our analysis of the mobile experience in seven of Switzerland’s largest cities — Basel, Bern, Geneva, Lausanne, Lugano, Sankt Gallen and Zurich — Swisscom scoops 12 outright and 2 shared awards out of the 14 speed awards that were available. This means it was successful in every single award across all Swiss cities, either solely or jointly. Its award haul includes winning Download Speed Experience outright in all seven cities, along with additional five city awards for Upload Speed Experience. Swisscom shares Upload Speed Experience with Salt in Geneve and with Sunrise in Lugano.
Our Swisscom users in Basel, Bern, Sankt Gallen and Zurich enjoyed average overall download speeds exceeding 70 Mbps. We observed the fastest average upload speeds on Swisscom’s network in Basel, clocking in at 26.5 Mbps.
Looking at the experiential awards — Video Experience, Games Experience and Voice App Experience — we saw only two outright wins, as Swisscom triumphs in Video Experience and Games Experience in Geneva. The operator also wins 19 awards jointly, which means it is successful in every single speed and experiential award across all Swiss cities, either solely or jointly.
Salt jointly wins 19 experiential awards. The operator shares the winners’ podium for Voice App Experience across all seven cities, while also jointly winning Video Experience and Games Experience in every city except for Geneva.
Sunrise secures 10 joint wins — all of which were the results of three-way statistical ties with Salt and Swisscom. Voice App Experience brings its five shared awards, while Sunrise shares the winners’ podium in Bern and Lausanne for Video Experience and Games Experience — and also, in Sankt Gallen in the latter category.
Regional Analysis Summary: Switzerland, Mobile Network Experience Report, May 2022
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5G Experience
National Analysis
On top of claiming Video Experience outright, Swisscom also secures the 5G Video Experience award, with a score of 81.6 points. We saw a tight competition for this award, as both Salt and Sunrise are in a statistical tie for second place, with results just 1.5-1.9 points behind Swisscom.
Compared to Video Experience, Sunrise saw the biggest increase in its 5G Video Experience score, of 20.4 points — followed by Salt (15.2 points) and Swisscom (13.5 points).
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
While Salt narrowly misses the victory for Games Experience, the operator shines in 5G Games Experience. It scored 87.7 points and placed in the Excellent (85 or above) category, the only operator in Switzerland to do so — both Sunrise and Swisscom rated as Good (75-85), with statistically tied scores in the 82.9-84.2 point range. Salt and Sunrise saw notable boosts of 11.6 and 11.8 points, compared to their overall Games Experience scores, while we observed a more modest increase on Swisscom’s network, of 6.5 points.
Salt’s Excellent rating means the vast majority of users deemed this network experience acceptable. Nearly all respondents felt like they had control over the game and they received immediate feedback on their actions. There was not a noticeable delay in almost all cases.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
Salt secures the 5G Voice App Experience award with a score of 83.5 points — 1.7 points ahead of Sunrise and 2.8 points ahead of Swisscom.
All of Switzerland’s operators rated as Good (80-87), one category above what they placed in Voice App Experience — Acceptable (74-80). Salt and Sunrise saw increases in their scores of five points, on average, compared to Voice App Experience, while Swisscom — 2.2 points. A Good rating means that many users were satisfied but some experienced minor quality impairments. Sometimes the background was not quite clear, it could have been either hazy or not loud enough.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
Sunrise and Swisscom jointly win the 5G Download Speed Experience, with statistically tied scores in the range of 183.7-191 Mbps. Salt comes third, with a score of 149.1 Mbps.
Sunrise saw a sizable 5G to overall uplift of 4.2 times, while our users on both Salt and Swisscom enjoyed around three times faster average download speeds when connected to 5G, on average, compared to their overall Download Speed Experience.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
Swisscom takes the top spot in 5G Upload Speed Experience, with a score of 40.8 Mbps — the only operator in Switzerland to hit the 40 Mbps mark. Salt places second, 3.3 Mbps behind the winner, while Sunrise’s average 5G upload speeds clocked in at 33.6 Mbps. Both Salt and Sunrise saw 5G to overall uplifts of 2.4 times, while Swisscom — 2.2 times.
Upload speeds are becoming increasingly important in mobile services, with changing usage patterns and consumption habits. Mobile users now engage more on social media apps — creating and sharing high-resolution images and videos — and are increasingly generating content, rather than just consuming it, which gives operators with the fastest upload speeds a distinct advantage.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
Salt
Sunrise
Swisscom
National Analysis
Swisscom secures the Availability award outright — our users on its network were connected to either a 3G, 4G or 5G connection for 98.9% of the time. Salt and Sunrise were in a statistical tie for second place, with scores of 98% and 98.1% respectively.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
Our users with a 5G device and a 5G subscription connected to 5G services for 18.9% of the time on Sunrise’s network. This 5G Availability result gave Sunrise its only outright win in the awards table this time around, 5.8 percentage points ahead of second-placed Swisscom. Salt trailed behind, with a score of 8.7%.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
Sunrise and Swisscom share victory in 5G Reach, with statistically tied scores of 5.4 and 5.5 points on a 10-point scale. This means our users on these networks connected to 5G services in more than five out of 10 locations that matter most to everyday users – i.e. all the places where they live, work and travel.
Definitions
5G Reach measures how users experience the geographical extent of an operator’s 5G network. It analyzes the average proportion of locations where users were connected to a 5G network out of all the locations those users have visited. In simple terms, 5G Reach measures the 5G mobile experience in all the locations that matter most to everyday users – i.e. all the places where they live, work and travel. 5G Reach for each operator is measured on a scale from 0 to 10.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
Regional Analysis
We saw only one outright victory in Availability — Swisscom is the sole winner in Zurich, with a score of 99.1%. Across the remaining cities, we observed six three-way statistical ties between all Switzerland’s operators.
Regional Analysis Summary: Switzerland, Mobile Network Experience Report, May 2022
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- Basel
- Bern
- Geneva
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- Lausanne
- Lugano
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- Sankt Gallen
- Zurich
in Basel
in Bern
in Geneva
in Lausanne
in Lugano
in Sankt Gallen
in Zurich
Consistency
National Analysis
Swisscom wins the Excellent Consistent Quality award with a score of 87.3%. This means it was the network that met the minimum recommended performance thresholds for HD video, group video conference calls and gaming in 87.3% of users’ tests. Salt and Sunrise are in a statistical tie for second place, with scores in the 81.6-81.9% range.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Excellent Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games.
National Analysis
On top of Excellent Consistent Quality, Swisscom secures the other Consistency award. The operator met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing in 93.7% of users’ tests. It commanded a lead of 1.5 points over second-placed Salt and 3.1 points over third-placed Sunrise.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Core Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience