Claims of “Best Network” and “Fastest Download” abound in today’s mobile industry. All too often these claims don’t match the true experience of the service received by end customers. There are many reasons for this disconnect, ranging from the use of outdated engineering tests rather than measuring end to end experience, through to poor data science in the analysis of the results.
Often the commercial relationship between the company carrying out the tests and the operators is less than transparent, opening them to claims of selective reporting and bias.
Opensignal is committed to addressing this problem.
We are proudly independent. Being the trusted source of truth on network experience is our core business, we don’t offer other services to operators. Commercial relationships never influence our reporting.
Our tests are designed to measure the true experience of the end users as accurately as possible: we compare networks based on measures that matter to customers, not abstract engineering parameters.
Our analysis uses industry standard techniques applied by leading data scientists to ensure that our reports are trustworthy.
Naturally, every element of our business is designed to respect and protect the privacy of mobile subscribers.
In order to bring more transparency to the industry, we openly publish the rules which govern our business and support our bold claim to be the most trustworthy source of user experience comparison insights in the industry.