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With a score of 18.7 Mbps, 3 wins the category which was won by TDC in the last report. TDC, Telia and Telenor tied for second place with speeds of 15.8 Mbps, 16.1 Mbps and 14.8 Mbps, respectively. Upload speeds are important for mobile users to share photos and videos on social media, or send office documents by email or enterprise communication tools such as Slack or Microsoft Teams.
With scores that are closing on the perfect 100% of time, our Telia and Telenor users were able to connect to 4G for more time than our users on 3 and TDC. Telia and Telenor's winning scores – 94.1% and 95.7% – were now clearly ahead of TDC and 3's scores, but in the last report TDC also tied for first place. However, when looking at the 4G Coverage Experience award, which represents geographical extent, TDC again wins the award this time with a score of 9.6 on a 10 point scale.
It's not unusual to see different operators win Opensignal's video streaming and average download speed awards, but here TDC again wins both awards in Denmark with a Download Speed Experience score of 59.6 Mbps and an Excellent Video Experience score of 79.3. However, while the Video Experience results were close, with 3 scoring 78.0 and Telenor 77.5 only just behind TDC, the winning margin for Download Speed Experience was large. Second-placed 3 scored 52.4 Mbps, while Telia and Telenor were way behind TDC with scores of 44.0 Mbps and 43.1 Mbps respectively.
Telenor replaces Telia as a joint winner of the Games Experience award alongside TDC. The winning scores — TDC's 82.3 and Telenor's 80.6 — rank as Good (75<85) on a 100 point scale. Both 3 and Telenor improved their score since the last report, 3 from 73.1 to 75.2 while Telenor increased by over five points from 75.3, but Telia's score was statistically unchanged. Similarly, TDC's score rose from 80.9 to 82.3.
Since our last report we see a number of changes in the awards table with all four operators vying for position. TDC slipped back on Upload Speed Experience and 4G Availability but won the most awards overall. 3 won one award outright and jointly won another, while Telenor jointly won three awards and Telia one.
A major new 5G spectrum auction completed in April. Wireless spectrum provides capacity which is an essential ingredient for operators to offer a high-quality mobile experience. In simple terms, the more spectrum available to an operator, the more data traffic and more users they can support or they can offer faster speeds and a better video and gaming experience to the same number of users.
Spectrum availability has held back 5G rollouts in Denmark. Operators launched 5G in the latter part of 2020, over a year after the leading European operators in Germany and the UK launched 5G services. As part of this auction, Danish operators have finally secured access to the critical 3.5 GHz band that has enabled fast 5G speeds in other countries: TDC secured 130 MHz, 3 Denmark 120 MHz, and the Telia-Telenor joint venture 140 MHz in that band.
However, while Denmark has been slow to license 3.5 GHz, it is early with 26 GHz mmWave spectrum licensing. Denmark is the fourth EU member state to have licensed it. To date, mmWave 5G has mainly been deployed in the U.S. where Opensignal has seen mmWave 5G offers extremely fast speeds, very high capacity, but more limited reach than 5G deployed on lower spectrum bands.
As Denmark's operators accelerate their 5G offerings, Opensignal will be analyzing how 5G boosts the mobile experience of Danish users. In this report 5G measurements contribute to the overall scores included. The results here are based on measurements collected across a 90 day period between April 1 and June 29, 2021.
| Mobile Experience Awards Denmark | ||||
|---|---|---|---|---|
August 2021,
Denmark Report
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3
3
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T
TDC
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T
Telenor
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T
Telia
|
Video Experience
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Games Experience
| ||||
Voice App Experience
| ||||
Download Speed Experience
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Upload Speed Experience
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4G Availability
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4G Coverage Experience
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|
Mobile Experience Awards Winners
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August 2021,
Denmark
|
|---|---|
|
Video Experience
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T
TDC
|
|
Download Speed Experience
|
T
TDC
|
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Upload Speed Experience
|
3
3
|
|
4G Coverage Experience
|
T
TDC
|
|
Mobile Experience Awards Draws
|
August 2021, Denmark
|
|---|---|
|
Games Experience
|
T
TDC
T
Telenor
|
|
Voice App Experience
|
3
3
T
TDC
T
Telenor
|
|
4G Availability
|
T
Telenor
T
Telia
|
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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