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Ooredoo is the first operator in Kuwait to win the 5G Download Speed Award, with a score of 337.4 Mbps, and a lead of 51.7 Mbps on the runner-up. Zain places second with a score of 285.7 Mbps, while stc comes third with a score of 170.8 Mbps.
The first 5G Games Experience award is a shared victory between Ooredoo and Zain, as the two operators had statistically tied scores of 75.5 and 72.4 points, respectively. Kuwait’s remaining operator — stc — comes third with a score of 67.8 points.
Ooredoo, stc and Zain are joint winners of the 5G Availability award, which means that our users spent a statistically similar amount of time connected to 5G on their networks. 5G Availability represents the proportion of time Opensignal users with a 5G device and subscription had an active 5G connection.
Our Kuwaiti users enjoyed a similar 5G Voice App Experience on Ooredoo, stc and Zain, as the three operators had statistically tied scores of 81.9, 81.4 and 82.2 points on a 100 point scale, respectively. This means that all three operators placed in the Good category (80<87) for 5G Voice App Experience.
Zain and stc are the first Kuwaiti operators to win the 5G Video Experience award — with statistically tied scores of 81.5 and 79.6 points, respectively. Ooredoo follows in third place with a score of 56.2 points on a 100 point scale. 5G Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's 5G network.
Our first look at the 5G experience in Kuwait reveals fierce competition, with five out of six awards shared between two or more operators. Ooredoo stands out from its competitors as it is the only operator to earn a sole victory in 5G Download Speed while sharing all the other awards except for 5G Video Experience. Zain is a joint winner in all categories except for 5G Download Speed, while stc shares the top spot with one or both its rivals in three categories — 5G Video Experience, 5G Voice App Experience and 5G Availability.
Kuwaiti operators launched their 5G networks in summer of 2019 using the 3.5 GHz band, and we have seen the country appear among the top markets for 5G mobile experience in many of our international benchmarking analyses. In our most recent analysis, Kuwait shared the top position with South Korea in 5G Availability and featured among the top 15 markets for 5G Download Speed, highlighting how the operators’ efforts in deploying 5G are positioning the country among the international 5G leaders.
In this report, we’ve analyzed the 5G experience of our Kuwaiti users across all three national operators — Ooredoo, stc and Zain — over the 90 day period starting October 1, 2021 and ending December 29, 2021.
We have also published a companion report — which analyzes the overall mobile experience of our Kuwaiti users weighted by the amount of time they spent connected to each mobile technology.
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February 2022,
Kuwait Report
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Ooredoo
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Zain
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5G Video Experience
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5G Upload Speed
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Mobile Experience Awards Winners
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February 2022,
Kuwait
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5G Download Speed
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Ooredoo
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Mobile Experience Awards Draws
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February 2022, Kuwait
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5G Video Experience
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stc
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Zain
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5G Games Experience
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Ooredoo
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Zain
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5G Voice App Experience
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Ooredoo
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stc
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Zain
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5G Availability
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Ooredoo
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stc
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Zain
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5G Upload Speed
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Ooredoo
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Zain
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Zain and stc are the inaugural joint winners of the 5G Video Experience award in Kuwait, with statistically tied scores of 81.5 and 79.6 points, respectively. Ooredoo places third with a score of 56.2 points on a 100 point scale.
5G Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's 5G network. It is derived from an International Telecommunication Union (ITU) approach. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.
Ooredoo and Zain share the first 5G Games Experience award with statistically tied scores of 75.5 and 72.4 points, respectively. Kuwait’s remaining operator — stc — scored 67.8 points.
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s 5G network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter. Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Ooredoo, stc and Zain are joint winners of the 5G Voice App Experience award, with statistically tied scores of 81.9, 81.4 and 82.2 points on a 100 point scale, respectively. This means that all our users in Kuwait on average had a Good 5G Voice App Experience (80<87), regardless of their choice of mobile operator.
Opensignal's 5G Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — when users are connected to a 5G network.
Ooredoo wins the 5G Download Speed Award with a score of 337.4 Mbps, at least 51.7 Mbps (18.1%) ahead of its competitors. Zain is the second-placed operator with a score of 285.7 Mbps, while stc follows at a distance with a score of 170.8 Mbps.
Ooredoo, stc and Zain are joint winners of the 5G Availability award with statistically tied scores. Our users on these operators’ networks with both a 5G smartphone and a 5G tariff plan spent 24.3-31.1% of their time with an active 5G connection.
Ooredoo and Zain share the inaugural 5G Upload Speed Experience award. Our users on these two operators’ 5G networks reported statistically tied average upload speeds in the 28.2-31.3 Mbps range, while stc follows behind the joint winners with a score of 17.8 Mbps.
While most focus has traditionally been on download speeds, upload speeds are becoming increasingly important to users as social media encourages them to share videos and images over mobile connections.
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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