Sep 2023
United Kingdom, September 2023, Mobile Network Experience
EE wins the Live Video Experience award outright, but now ties with Vodafone on Video Experience. 3 users see the fastest 5G speeds in the UK
Feb 2024
Global Mobile Network Experience Awards 2024
In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe.
Mar 2024
Vodafone and 3 set to create UK’s leading mobile coverage network post-merger
Our analysis of user experiences with Vodafone and 3 in the U.K. suggests the merger will allow users on the combined network to enjoy Coverage Experience that rivals that of O2
Jan 2024
Mobile network speeds leaped ahead in 2023, but some markets lag behind
Here we review the progression of mobile network user experience that took place over 2023.
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5G is more consistent than 4G across all hours of the day in the UK
Opensignal’s new analysis shows that with 5G, users’ Games and Video Experience is more consistent and drops less at busy hours of the day than when using 4G. However, while 5G download speeds used to also be more consistent than 4G back in 2022, now there is little difference with 4G, likely because of rising 5G adoption.
Over 14% of smartphone users in the UK see average download speeds below 10Mbps
In this Opensignal analysis, we segment our U.K. users based on the quality of their mobile experience on three measures: Download Speed, Time with no signal and Video Experience.
Poor connectivity damages the mobile app business
With poor mobile connectivity, users spend 20% less time in each app session while with poor Wi-Fi it’s an even greater 38% less time. After seven days, app retention rates are 49% lower for users that have seen consistently poor connectivity.
United Kingdom, April 2023, Mobile Network Experience
EE wins or jointly wins all five overall experience awards, while our 3 users see 5G download speeds that are at least 1.9 times faster than those seen by users on other operators.
5G brings uplift in mobile speeds to UK cities, with lesser impact for Londoners
Opensignal has analyzed the experience in 15 of the U.K.’s largest cities and its regions, to see how the improvement our users see with 5G compared to their experience when connected to 4G varies across the country.
The Live Video Experience in Mobile Sports, News and Game Streaming
In an industry first, Opensignal examines the Live Video Experience of mobile users across more than 100 global markets.
Global Mobile Network Experience Awards 2023
In the fourth Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience. We have added two more measures of the mobile experience: Excellent Consistent Quality and Core Consistent Quality.
