In our latest look at the mobile network experience in Sri Lanka, we see significant changes in our awards table. Dialog snatched the Download Speed Experience and Video Experience awards away from Mobitel, while also forcing statistical ties for Games Experience and Voice App experience awards with this operator.
To understand what the new normal looks like for mobile experience, Opensignal is updating our previous analysis of the impact of the pandemic and changed user behavior on the mobile experience with new data.
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For the very first time Opensignal is providing a comprehensive comparison of mobile network experience globally at the operator-level across five key measures of mobile network experience.
Mobitel wins on Games Experience, but much more work is needed before Sri Lankans can fully enjoy mobile games over cellular connections.
We found a strong correlation between mobile Download Speed Experience and the GDP per capita of countries across southeast and south Asia. Our approach revealed a completely different landscape compared with looking at Download Speed Experience, Games Experience or other measures of mobile network experience in isolation.
In Opensignal’s first national report on Sri Lanka’s mobile network experience one operator dominated our award table. Dialog won four of our seven awards outright, and by very large margins in all of the categories. Mobitel was the closest to Dialog. The operator won two categories outright, tied with Dialog in Download Speed Experience and came in strong second in several of our metrics. However, Hutch and Airtel clearly have some catching up to do, especially with the latter being a 3G-only operator.