In the third Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience.
Filter Insights based on date, author or topic.
Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network.
StarHub leads on Download Speed Experience by 7 Mbps.
For the very first time Opensignal is providing a comprehensive comparison of mobile network experience globally at the operator-level across five key measures of mobile network experience.
Opensignal looked at Singapore’s broadband market and analyzed our users’ real-world experience when they connected using a selection of the country’s major Internet Service Providers (ISPs).
Opensignal has compared the mobile network experience of its Singaporean users with that in five other major cities in the Asia Pacific region — Hong Kong, Seoul, Sydney, Taipei and Tokyo — over the 90 days prior to the launch of 5G in their respective countries or territories. Singapore placed joint second for Video Experience, came third for Download Speed Experience, ranked second for Upload Speed Experience and placed joint third for 4G Availability.
Singtel and StarHub’s users’ download speeds are more than double those of TPG. In addition, Singtel continues to win the most awards.
Globally, operators report mobile data use is increasing dramatically but Opensignal’s analytics demonstrate that despite these challenges the mobile experience is holding up well. Opensignal has seen only relatively small changes in users’ 4G Download Speeds in some countries, and none at all in other countries.