Singapore, November 2020, Mobile Network Experience
StarHub leads on Download Speed Experience by 7 Mbps.
Mobile experience is a driver for mobile churn in Singapore
Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network.
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TPG users’ download speed and video experience evolve in different directions
New mobile network operator, TPG, launched a new service at the start of 2019 in an unusual way.
Comparing users across Singtel group highlights Voice, Video and Download speed differences
Opensignal has analyzed the experience of our users across Singtel group’s mobile operator subsidiaries and regional associates. We found that while there is a big gap between Singtel's wholly-owned entities in Singapore and Australia (Optus) and the rest in Download Speed Experience, the gap was narrower for both Voice App Experience and Video Experience.
The State of Mobile Voice App Experience
Voice apps offer flexibility across a number of devices and networks, and have soared in popularity as smartphones become more and more ubiquitous.But what's the mobile user experience like on these voice apps on today's mobile networks?
Competition intensifies as Singapore approaches 90% 4G Availability
In Opensignal’s analysis of 4G Availability in Singapore, our measurements have shown an upward trend in the past 12 months for all three national operators, but the greatest improvement was experienced by our users on StarHub’s network.
TPG launches disruptive mobile service in Singapore but lags on mobile experience
Mobile competition is heating up in Singapore because of new entrant TPG aiming to compete with established leaders M1, Singtel and Starhub, which we analyzed in our recent Singapore report. What is striking is the disruptive way TPG is offering mobile services.
Singapore, June 2019, Mobile Network Experience
For the last year, all three Singapore operators have been edging closer to the 90% 4G Availability milestone, and in our latest test period, the first of them finally crossed the line.
