Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network.
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New mobile network operator, TPG, launched a new service at the start of 2019 in an unusual way.
Opensignal has analyzed the experience of our users across Singtel group’s mobile operator subsidiaries and regional associates. We found that while there is a big gap between Singtel's wholly-owned entities in Singapore and Australia (Optus) and the rest in Download Speed Experience, the gap was narrower for both Voice App Experience and Video Experience.
Voice apps offer flexibility across a number of devices and networks, and have soared in popularity as smartphones become more and more ubiquitous.But what's the mobile user experience like on these voice apps on today's mobile networks?
In Opensignal’s analysis of 4G Availability in Singapore, our measurements have shown an upward trend in the past 12 months for all three national operators, but the greatest improvement was experienced by our users on StarHub’s network.
Mobile competition is heating up in Singapore because of new entrant TPG aiming to compete with established leaders M1, Singtel and Starhub, which we analyzed in our recent Singapore report. What is striking is the disruptive way TPG is offering mobile services.