Nov 2023
Singapore, November 2023, Mobile Network Experience
Singtel users see the fastest average 5G speeds, while StarHub users have the most consistent experience.
Feb 2024
Global Mobile Network Experience Awards 2024
In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe.
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Filter Insights based on network type, content type or topic.
More spectrum leads to faster speeds and better video streaming in Asia Pacific
Opensignal data shows that APAC users observe twice or even thrice as fast 4G download speeds and around 50% faster 5G download speeds when there are large amounts of spectrum bandwidth connected compared with low amounts. Video streaming services also benefit from increased spectrum bandwidth — however, the difference is more marked on 4G than 5G.
Analyzing the roaming experience of Singapore users in Malaysia
This piece analyzes the 4G experience of Singaporean users with sims registered to an operator from their home country while they were in Malaysia. Our StarHub and Singtel users come top for 4G Download Speed when roaming in Malaysia, while those on Singtel have the best experience when playing multiplayer mobile games over 4G networks (4G Games Experience).
Arrival of eSIM is altering how consumers interact with operators
The switch from a physical SIM card to electronic, threatens to alter how consumers switch operators and will cause operators to adopt new tactics to retain and acquire users. Opensignal’s new analysis shows there is a large increase in the proportion of users switching their operator among those who use an eSIM across seven analyzed markets – Brazil, Indonesia, Singapore, South Korea, Taiwan, the U.K. and in the U.S.
Benchmarking the Global 5G Experience — June 2023
The 5G experience continues to evolve. More markets are launching 5G. More spectrum is becoming available and that additional spectrum is boosting capacity and improving users’ experience with faster speeds, and a better video and gaming experience. In this latest global 5G benchmark, Opensignal quantifies how the real-world 5G experience compares.
Singapore, June 2023, Mobile Network Experience
For the first time Opensignal has directly compared the 5G experience across M1, Singtel and StarHub in a Singapore mobile network experience report. M1 and StarHub come top for 5G Download Speed and 5G Availability, while Singtel users have the best 5G Games Experience.
The Live Video Experience in Mobile Sports, News and Game Streaming
In an industry first, Opensignal examines the Live Video Experience of mobile users across more than 100 global markets.
Global Mobile Network Experience Awards 2023
In the fourth Global Mobile Network Experience Awards report, Opensignal once again directly compares operators from around the world to recognize those on which our users had the best mobile experience. We have added two more measures of the mobile experience: Excellent Consistent Quality and Core Consistent Quality.
