StarHub wins the Video Experience award outright. Meanwhile, M1 puts on a burst of speed, but StarHub retains the Download Speed Experience award.
To understand what the new normal looks like for mobile experience, Opensignal is updating our previous analysis of the impact of the pandemic and changed user behavior on the mobile experience with new data.
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Cities have a significantly better 5G experience than the national 5G results. For example, users in the city of Jeonju in South Korea have a 5G Download Speed of 415.6 Mbps which is 15% faster than South Korea's overall result.
Last year, to celebrate Opensignal’s 10th anniversary, we ranked the world's operators using our leading measures of the real-world mobile network experience. It was so well received that we’ve chosen to publish the awards again.
Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network.
StarHub leads on Download Speed Experience by 7 Mbps.
For the very first time Opensignal is providing a comprehensive comparison of mobile network experience globally at the operator-level across five key measures of mobile network experience.